Patient Services Representative Sr
4 weeks ago
Job DescriptionINTEGRIS Health Medical Group, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Representative Sr in Oklahoma City, OK. In this position, you'll work Monday through Friday from 8am to 5pm with our Hobby Lobby Health Clinic team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today to learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. Those who apply to this position by 12/31/2024, may qualify to receive a sign-on bonus of $1,000. We invite you to join us as we strive to be The Most Trusted Partner for Health.The Patient Services Representative Senior acts as a mentor to new entry-level Patient Services Representatives and is responsible for ensuring the integrity of clinic data and patient information, answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.ResponsibilitiesThe Patient Services Representative Senior responsibilities include, but are not limited to, the following:Enters daily charges accurately, including time of service paymentsBalances end of day business transactions accuratelyMakes appointments for visits and, if an emergency, informs a clinical employee or providerVerifies insurance eligibility and benefitsAccurately enters patient demographics into the practice management systemCompletes out-going referralsAssists in training new employeesResponsible for receiving and/or dispatching incoming phone callsContacts third party payers for benefit and pre-certification information and enters information into the billing systemCollects checks and cash for co-pays and deductibles; collects deposits and/or makes financial arrangements with guarantorPerforms financial counseling to patient/family as it pertains to ambulatory care billing processes and proceduresWorks directly with the clinical staff to ensure proper patient placementPerforms check in and out duties accurately and timelyTakes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety GoalsTakes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or ProviderManages large call volume while maintaining excellent telephone etiquetteOrganizes workflow to meet patient needs in a timely mannerThe Patient Services Representative Senior reports to the Office Manager/Supervisor.This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.Qualifications3 years experience in a health care setting to include both interpersonal & telephone customer servicesExperience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred * Knowledge of Microsoft OfficeMust be able to communicate effectively in English (Verbal/Written)IMG Float Pool:This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.IMG Clinics:For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hireAbout UsINTEGRIS Health mission: Partnering with people to live healthier lives.To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.INTEGRIS Health is the state's largest Oklahoma-owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.
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Patient Services Representative Sr
3 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob Title: Patient Services Representative SrJob Summary:We are seeking a highly skilled Patient Services Representative Sr to join our team at INTEGRIS Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Responsibilities:Ensures the integrity of...
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Patient Services Representative
2 weeks ago
Edmond, Oklahoma, United States OU Health Full timeJob Title: Sr PSR - Patient Services Representative- OB/GYN - Edmond ClinicJob Summary:We are seeking a highly organized and detail-oriented Sr PSR - Patient Services Representative to join our team at OU Health. As a Sr PSR - Patient Services Representative, you will be responsible for coordinating schedules, providing clerical assistance, and ensuring the...
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Patient Services Representative Sr
1 week ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Medical Group, Oklahoma's largest not-for-profit health system, is seeking a Patient Services Representative Sr to join our team in Oklahoma City, OK. As a key member of our Hobby Lobby Health Clinic team, you will work Monday through Friday from 8am to 5pm, providing exceptional care to our patients. If our mission of...
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Sr Patient services representative
2 weeks ago
Edmond, United States OU Health Full timePosition Title: Sr Patient services representative Department: Pediatric CardioVascular Admin Job Description: General Description: Under general supervision, registers, classifies, admits and schedules appointments for patients. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these...
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Patient Services Representative
3 weeks ago
Edmond, Oklahoma, United States OU Health Full timeJob Title: Sr PSR - Patient Services Representative- OB/GYN - Edmond ClinicJob Summary:We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at OU Health. As a Sr PSR, you will be responsible for coordinating patient schedules, providing clerical assistance, and ensuring the smooth operation of our...
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Patient Services Representative Senior
4 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJoin INTEGRIS Health Medical GroupWe are seeking a highly skilled Patient Services Representative Sr to join our team in Oklahoma City, OK.About the Role:This is a Monday through Friday position, working from 8 am to 5 pm with our Hobby Patient Services team.Key Responsibilities:Provide exceptional patient care and supportCommunicate effectively with...
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Patient Services Representative
1 week ago
Edmond, Oklahoma, United States OU Health Full timeJob Title: Sr PSR - Patient Services Representative- OB/GYN - Edmond Clinic Department: OUHP Obstetrics/Gynecology Clinic Job Summary: We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at OU Health. The successful candidate will be responsible for coordinating patient schedules, providing exceptional...
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Sr PSR
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Edmond, United States OU Health Full timePosition Title: Sr PSR - Patient Services Representative Clinic - Urology Department: SCC Urology Job Description: General Description: Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Essential Responsibilities: Scheduling Schedules patient appointments, either by...
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Patient Services Representative
4 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob Title: Patient Services RepresentativeAt INTEGRIS Health, we are seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.Responsibilities:Answer and direct...
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Patient Services Representative
3 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob Title: Patient Services RepresentativeAt INTEGRIS Health, we are seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.Responsibilities:Answer and direct...
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Patient Services Representative
1 week ago
Edmond, United States JobRialto Full timeJob Summary:Under immediate supervision, the Patient Service Representative is responsible for registering, admitting, and scheduling appointments for patients while ensuring a smooth and efficient patient experience. This position requires a high level of customer service and attention to detail to maintain accuracy in patient information and hospital...
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Patient Services Representative
3 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at INTEGRIS Health. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients and their families, while also ensuring the smooth operation of our medical office.Key...
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Patient Services Representative
4 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob SummaryINTEGRIS Health is seeking a highly organized and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. This role requires strong communication and interpersonal skills, as well as...
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Patient Services Representative
4 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at INTEGRIS Health. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and performing various administrative tasks.Key ResponsibilitiesAnswer phone...
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Sr Patient services representative
2 weeks ago
Edmond, United States OU Health Full timePosition Title:Sr Patient services representativeDepartment:Pediatric CardioVascular AdminJob Description:General Description: Under general supervision, registers, classifies, admits and schedules appointments for patients.Essential Responsibilities:Responsibilities listed in this section are core to the position. Inability to perform these responsibilities...
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Patient Services Representative
4 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at INTEGRIS Health. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and performing various administrative tasks.Key ResponsibilitiesAnswer phone...
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Patient Services Representative
1 week ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Medical Group, Oklahoma's largest not-for-profit health system, is seeking a Patient Services Representative to join our team in Edmond and Oklahoma City, OK. As a Patient Services Representative, you will be responsible for providing exceptional care to our patients and their families.ResponsibilitiesAnswering telephones and...
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Patient Services Representative
1 week ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob SummaryINTEGRIS Health Medical Group is seeking a Patient Services Representative to join our team in Northwest Oklahoma City, OK. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesAnswer telephones and take concise messagesScan and...
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Patient Services Representative
2 weeks ago
Edmond, Oklahoma, United States INTEGRIS Health Full timeJob Title: Patient Services RepresentativeAt INTEGRIS Health, we are seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Answer and direct incoming phone calls in a...
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Patient Services Rep Sr
1 month ago
Edmond, United States INTEGRIS Health Full timeJob DescriptionINTEGRIS Health Medical Group, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Service Representative Sr in Oklahoma City, OK. In this position, you'll work Monday - Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission...
