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Training Coordinator

4 months ago

Lakewood, United States Terumo BCT Full time

Requisition ID: 32273

At Terumo Blood and Cell Technologies, our 7,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world.

We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient's life every second of every day and are committed to continuing to increase the number of patients we serve.

With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Consider joining our team and unlock your potential.

JOB TITLE: Training Coordinator, Global Commercial

JOB SUMMARY

This role requires an experienced, collaborative, and accountable individual who can work autonomously, as well as part of the global commercial training team to coordinate the planning, delivery, tracking, and measurement of global commercial sales and product training. The role supports project management, communication plans, design, development, and delivery of training. The role also provides input and management of a new website platform and help with organization, delivery and complex problem-solving in the training environment.

ESSENTIAL DUTIES

  • Collaborate and support global trainers with global and regional training delivery for Therapeutic Systems, Cell & Gene Therapy, and Sales Excellence applications along with additional focus areas in the future as the business evolves.
  • Contributes to scalable, trackable, and accessible training strategies.
  • Supports the process of updating various training documents (presentations, eLearning & videos) including training policies and procedures as required.
  • Familiar with document regulatory and legal approval processes to support quality control and regulatory feedback with necessary edits, to ensure materials are customer facing ready.
  • Maintains a traceable, basic-level competency in limited assigned applications for TS, CTT and Sales training.
  • Works with global trainers and other departments to develop training tools & assessments to aid in the training of new clinical, implementation, sales specialists, associates, distributors, and customers as required.
  • Supports design and web-based inputs to migrate current training content on the dot com website to a new platform. Takes the initiative to suggest creative design ideas that will ensure all web-training content is consistent across the different business areas and displayed in an attractive and easily accessible manner for both customers, distributors, and internal associates.
  • Assists Global Training Manager with the development of new product launch training, when required, per launch timelines and in a collaborative team environment.
  • Supports development, roll out, and collection of the annual Training Needs Analysis for all commercial associates and formats data in a manner that is easily analyzed and action oriented.
  • Supports roll out, implementation, tracking, and maintenance of interactive learning tools for global sales and business teams.
  • Documents and provides written solutions to recurring training related problems.
  • Assists global trainers with clinical trials, human factors studies including design, site selection, and monitoring of training outcomes as and when required.
  • Provides design input, develops, validates, and implements support tools for troubleshooting and optimization of Terumo BCT products and applications as required.
  • Manages training related projects as needed; scheduling and leading meetings, capturing critical notes and next steps, ensure action items are completed on time, provides clarity and direction when required, etc.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor's degree, or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

Minimum 5 years' experience, preferably in sales, marketing, or clinical training environment.

Skills

  • Global Perspective and Customer Focus: Curiosity and ability to assess global customer needs, market trends, and competition within the context of responsibilities and projects while working with the Global Training Manager(s). Plans and Aligns: Demonstrated ability to support and manage several projects simultaneously. Balance timelines, priorities, and deliverables in an organized, agile fashion.
  • Ability to run and analyze reports from SFDC, Power BI, and internal reporting platforms.
  • Action Oriented: Ability to catalogue, update, and manage training assets on a Learning Management System (eg, Success Factors). Proficient submitting, tracking, and managing multiple files and assets in a regulated document environment (e.g. Veeva Vault/TruSource).
  • Manages Complexity: Ability to diagnose, understand, and solve complex system issues in a collaborative, conclusive manner.
  • Tech Savvy: Knowledge and use of relevant PC software applications and skills to use them effectively. Experience working with and desire to remain current on modern training platforms and technology. Comfort level with learning how to run and analyze reports from SFDC, PowerBI, internal reporting platforms, etc.
  • Communicates Effectively: Demonstrated ability to communicate inclusively, effectively and in a timely fashion both verbally and in writing. Easily adapts communication style depending upon situation and setting while creating an open, safe environment for communication to occur. Ability to communicate technical material in a non-technical manner.

-Or-

An equivalent competency level acquired through a variation of these qualifications may be considered.

PHYSICAL REQUIREMENTS

Typical Office Environment requirements include reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting to 20 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Additional Physical Requirements

Some domestic and international travel required

Target Pay Range:$69,100.00to$86,300.00 -Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base:7.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family.Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more.To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates.For us, it's about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

  • Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
  • In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue.
  • We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
  • We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
  • Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
    • Respect - Appreciative of others
    • Integrity - Guided by our mission
    • Care - Empathetic to patients
    • Quality - Committed to excellence
    • Creativity - Striving for innovation
  • We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment.Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.