Current jobs related to Front Desk Agent - North Adams - TOURISTS

  • Front Desk Agent

    1 month ago

    North Charleston, United States Wingate by Wyndham Charleston Airport Full time

    Front Desk Agent Overview The Front Desk Agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent>

    6 months ago

    North Wales, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Staybridge Montgomeryville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    4 weeks ago

    North Miami Beach, Florida, United States Turnberry Associates Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Turnberry Associates. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling hotel reservations, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Representative

    2 days ago

    North Adams, Massachusetts, United States TOURISTS Full time

    Job Summary:The Front Desk Agent is a vital member of the TOURISTS team, responsible for providing exceptional guest service and ensuring a seamless experience for all visitors. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Check guests in and out in a timely and efficient...

  • Front Desk Supervisor

    4 months ago

    North Troy, United States Jay Peak Resort Full time

    The Front Desk Supervisor coordinates Front Desk operations during their shift including managing Front Desk Agents, Night Audit, Valet/ Bellman and Concierge employees by performing the following duties personally or through subordinate supervisors. Front Desk, Supervisor, Hotel

  • Front Desk Agent

    3 months ago

    North Miami Beach, United States Turnberry Associates Full time

    ** Front Desk Agent** **Job Category****:** Guest Services **Requisition Number****:** FRONT04586 Showing 1 location **Job Details** **Description** You are headed to a fresh start at the newly renovated Residence Inn by Marriott Aventura Mall; we are looking for dedicated Front Desk Agent to join our Team. Essential Job Functions: * Welcome and register...

  • Front Desk Agent

    4 weeks ago

    North Miami Beach, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 19900 West Country Club Drive [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and transactions;...

  • Front Desk Representative

    3 weeks ago

    North Platte, Nebraska, United States Wilkinson Companies Full time

    Front Desk Agent Full TimeWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at our Holiday Inn Express location in North Platte, Nebraska. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay...

  • Front Desk Representative

    3 weeks ago

    North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentLocation: Residence Inn Montgomeryville, 1110 Bethlehem Pike North Wales, PA 19454Job Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Montgomeryville. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless...

  • Front Desk Representative

    2 weeks ago

    North Platte, Nebraska, United States Wilkinson Companies Full time

    Job Title: Front Desk Agent Part TimeWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at our Holiday Inn Express location in North Platte, Nebraska.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, ensuring a smooth and pleasant stay. This includes...

  • Front Desk Representative

    2 weeks ago

    North Augusta, South Carolina, United States Crowne Plaza Riverside Village Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crowne Plaza Riverside Village. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a seamless check-in and check-out experience.Key...

  • Front Desk Representative

    2 days ago

    North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentAt Residence Inn Montgomeryville, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries regarding hotel...

  • Front Desk Representative

    4 weeks ago

    North Miami Beach, Florida, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupAs a Front Desk Agent at Davidson Hospitality Group, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your primary responsibilities will include:Key Responsibilities:Greet and welcome guests with a friendly attitudeEfficiently handle check-in and check-out...

  • Front Desk Representative

    2 weeks ago

    North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentResidence Inn Montgomeryville is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Provide attentive and courteous service to...

  • Front Desk Agent

    3 weeks ago

    North Conway, United States Hampton Inn & Suites Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Front Desk Representative

    1 week ago

    North Platte, Nebraska, United States Wilkinson Companies Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled Front Desk Agent to join our team at Wilkinson Companies. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service. Your duties will include registering guests, assigning rooms, and ensuring a smooth and pleasant...

  • Part Time Front Desk Night Audit Agent

    2 days ago

    North Platte, Nebraska, United States Wilkinson Companies Full time

    Job Summary: We are seeking a skilled Night Audit and Front Desk Agent to join our team at Wilkinson Companies. As a Night Audit and Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and pleasant stay.Responsibilities:Register guests and assign roomsCoordinate room status updates with the...

  • Front Desk Representative

    2 weeks ago

    North Miami Beach, Florida, United States Residence Inn by Marriott Full time

    Front Desk Agent RoleAt Residence Inn by Marriott, we're seeking a skilled Front Desk Agent to join our team. As a key member of our hotel staff, you'll be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet and assist guests with check-in and check-out proceduresProvide accurate and efficient service by answering...

  • Front Desk Representative

    1 month ago

    North Wales, Pennsylvania, United States Residence Inn Montgomeryville Full time

    Job Title: Front Desk AgentResidence Inn Montgomeryville is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide attentive and courteous service to guests during check-in,...

  • Front Desk Agent

    2 weeks ago

    North Miami Beach, United States Marriott Full time

    Job Number 24159471 Job Category Rooms & Guest Services Operations Location Residence Inn Miami Aventura Mall, 19900 West Country Club Drive, Aventura, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee, Turnberry...

Front Desk Agent

2 months ago

North Adams, United States TOURISTS Full time

Click here to view the full job posting {target="_blank" rel="noopener noreferrer"} JOB TITLE: Front Desk Agent LOCATION: TOURISTS hotel EMPLOYMENT CLASSIFICATION: Hourly, Non-Exempt, Full-Time and Seasonal Part-time REPORTS DIRECTLY TO: Guest Experience Manager / Front Office Director; Collaborates with: Housekeeping attendants, Maintenance Technicians, F&B staff; Indirectly reports to: General Manager PAY RATE: $15-16 per hour JOB SUMMARY: TOURISTS' goal in all positions is to exceed the expectations of our guests. The Front Desk Agent oversees all front desk activity. This includes checking guests in and out, ensuring all reservations are handled efficiently and accurately, answering calls, anticipating guest needs, and having a confident, pleasant and professional demeanor. This is a very visible position. All TOURISTS staff are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, the Front Desk Agent must develop and maintain the company's culture, values and reputation in the public eye, and with all staff, guests, vendors and partners. Based upon fluctuating demands of the operation, it may be necessary to perform a multitude of different functions not specifically related to this position. The Front Desk Agent may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision. RESPONSIBILITIES: -Comply to shift checklists and Standard Operating Procedures (SOPs) -Oversee all Front Desk activity *Check guests in and out in a confident, professional and personalized manner *Ensure all Individual and Group/Block reservations are handled efficiently and accurately *Ensure all calls are answered in a courteous, professional and efficient manner *Provide excellent guest service and hospitality *Make reservations for guests who call or walk-in for hotel, restaurant, pool, art & adventure, and/or other internal events/departments -Ensure immediate response is given to any and all guest comments and concerns *Maintain accurate Daily Log of notes, concerns, and resolutions *Inform immediate supervisor of concerns or complaints -Clearly communicate with other departments as needed regarding guest requests and/or concerns, repairs, reservation updates, and operational changes -Maintain a high level of cleanliness and safety in the work area -Practice safety with all equipment to ensure safe working conditions -Act as the person of contact for all guest complaints and concerns in the absence of Guest Experience Manager and Hotel General Manager EDUCATION & EXPERIENCE: -Two (2) years related experience in hospitality or service industry -High School diploma or General Education Degree (GED) COMPETENCIES: -Must be able to speak, read, write and understand the primary language(s) of the workplace (English) -Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals -Ability to communicate in writing or verbally -Proficiency in Google Suite: Docs, Sheets, etc -Guest service -Attention to detail -Ability to understand computer programs (i.e. Property Management System) -Ability to apply concepts of math including: addition, subtraction, multiplication, division, algebra and geometry, using whole numbers, common fractions, and decimals. -Certificates, licenses, and/or identification cards as required by the U.S. Department of Justice to verify employment eligibility. TOURISTS is an EEOC Employer.