Front Desk Agent

3 months ago

North Miami Beach, United States Turnberry Associates Full time

** Front Desk Agent**

**Job Category****:** Guest Services **Requisition Number****:** FRONT04586 Showing 1 location **Job Details**

**Description**

You are headed to a fresh start at the newly renovated Residence Inn by Marriott Aventura Mall; we are looking for dedicated Front Desk Agent to join our Team.

Essential Job Functions:

* Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.

* Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.

* Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.

* Accept, change and cancel hotel reservations

* Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports

* Handle hotel emergency situations following emergency guidelines

Qualifications and Requirements

* 1 Year of prior Hotel or Hotel Front Desk Experience preferred, or In-person Customer Service Experience

* Flexible schedule availability, required to work day, night and overnight shifts, including weekends and holidays

* Ability to multitask and handle stress in busy periods

* The employee is required to stand, walk, for prolong periods of time

* Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage

* Must have good near and far vision, including ability read and interpret written instructions/directions

* Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio

* Ability to distinguish smells

* Duties mainly performed indoors

* Must be able to hear, moderate noise level

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short and Long Term Disability, International Travel Perks, Team Member Recognition Events, Outings and much more

Infinite-T is Turnberrys initiative to make an impact in the local community and we are committed to supporting high impact initiatives and organizations and are proud partners of many local and national charities.

**Exceptionally Managed by Turnberry.**

A rewarding and challenging experience awaits you as a Turnberry team member. We are one of America's premier real estate development and property management companies. Founded more than 50 years ago, Turnberry has built over 20 million square feet of retail space, more than 7,000 luxury condominium and condo-hotel units, 1.5 million square feet of class "A" office space, in excess of 2,000 hotel and luxury resort rooms, as well as a number of exciting new projects currently in various phases of development.

Turnberry is a drug-free workplace and equal opportunity employer.

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Team Player****:** Works well as a member of a group

**:**

**Motivations**

**Preferred**

**Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals

**Self-Starter****:** Inspired to perform without outside help

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**:**

**Education**

**Preferred**

4-year Degree or better.

High School/GED or better.

**Experience**

**Licenses & Certifications**

  • Front Desk Agent

    4 weeks ago

    North Miami Beach, Florida, United States Turnberry Associates Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Turnberry Associates. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling hotel reservations, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Agent

    3 weeks ago

    Miami Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Surfside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    2 weeks ago

    Miami Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Circa39 Miami Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent>

    4 months ago

    Miami Beach, United States Four Seasons Full time

    Four Seasons - 9011 Collins Ave [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and professionally; Assist with reservations and room assignments;...

  • Front Desk Agent

    1 month ago

    Miami Beach, Florida, United States free-classifieds-usa Full time

    Guest Experience Expert Front Desk AgentWe are seeking a skilled Guest Experience Expert Front Desk Agent to join our team at The Miami Beach EDITION. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Provide personalized...

  • Front Desk Agent

    5 months ago

    Miami Beach, United States Shelborne South Beach Full time

    ** Front Desk Agent** Location * Summary * Description * Skills Summary **Front Desk Agent** Salary $15 / Hour Schedule Full Time Experience Minimum 1 year of experience Location Category Hotel **Front Desk Agent** Description As a Front Desk Agent you will be responsible for the day to day shift operations at the Front Desk, completing daily tasks and...

  • Front Desk Agent

    1 week ago

    Miami, United States THesis Hotel Miami Full time

    Job Title: Front Desk AgentAt THesis Hotel Miami, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Greets and registers guests,...

  • Front Desk Agent

    4 weeks ago

    Miami, Florida, United States SLS Full time

    Job Title: Front Desk AgentAt SLS, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Welcoming and checking in...

  • Front Desk Agent

    1 month ago

    Miami, Florida, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyde Midtown, Miami. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Welcome and...

  • Front Desk Agent

    4 weeks ago

    North Miami Beach, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - 19900 West Country Club Drive [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and transactions;...

  • Front Desk Agent

    1 week ago

    Miami, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Dua Miami [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of operation;...

  • Front Desk Agent

    1 week ago

    Miami, Florida, United States AccorHotel Full time

    Job Title: FT Front Desk Agent Hyde MidtownJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyde Midtown. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience for all.Key Responsibilities:Guest...

  • Front Desk Agent

    3 months ago

    Virginia Beach, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    * / * / * Front Desk Agent HIRING NOW! MULTIPLE OPENINGS! $12/hr Job Summary: VSA is looking hire exceptional talent to become a part of an exceptional team! The Full-time and Part-time Front Desk Agents provide service to customers, answers inquiries pertaining to the hotel, registration of guests and travel directions. The Front Desk Agent is responsible...

  • Front Desk Agent

    3 weeks ago

    Miami, United States Aloft Miami Airport Full time

    About UsAloft Miami Airport is a vibrant hotel that offers a unique experience for its guests. We are committed to providing exceptional service and creating a welcoming atmosphere for all our visitors.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for...

  • Front Desk Agent

    4 weeks ago

    Miami, United States THesis Hotel Miami Full time

    About UsAt THesis Hotel Miami, we pride ourselves on delivering outstanding service and creating memorable experiences for our guests. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the lively energy and cultural richness of Miami.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join...

  • Hotel Front Desk Agent

    4 weeks ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fisher Island Club. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, managing reservations, and ensuring a seamless check-in and check-out experience.ResponsibilitiesRegister guests,...

  • Front Desk Agent

    4 weeks ago

    Miami Beach, United States The Setai Full time

    Please note that the hotel is unable to assist candidates in obtaining work authorization documents.The Setai. Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.The Setai offers a refreshing balance between the sizzling South Beach scene and...

  • Front Desk Representative

    4 weeks ago

    North Miami Beach, Florida, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupAs a Front Desk Agent at Davidson Hospitality Group, you will be the first point of contact for our guests, providing a warm and welcoming experience. Your primary responsibilities will include:Key Responsibilities:Greet and welcome guests with a friendly attitudeEfficiently handle check-in and check-out...

  • Front Desk Agent

    1 month ago

    North Charleston, United States Wingate by Wyndham Charleston Airport Full time

    Front Desk Agent Overview The Front Desk Agent must be able to respond in a professional and courteous manner to arriving guests, departing guests and in-house guests by providing accurate and timely information and services. Can responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities: ...

  • Front Desk Agent

    2 weeks ago

    Miami, Florida, United States AccorHotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at AccorHotel. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesWelcome and check-in guests, ensuring a warm and personalized...