Operations Manager

2 weeks ago

Delmar, United States DocGo Full time

Title: Operations Manager Salary: Base 75K to 85K With Bonus Metrics Location: Capital District, NY Employment Type: Full-Time Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off About Ambulnz by DocGo: Ambulnz by DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We're revolutionizing the delivery of healthcare and we need an Operations Manager to join us Responsibilities: Provide exceptional customer service to both internal and external customers Always serve as a role model for professionalism in both appearance and demeanor Promote and maintain a culture of trust and teamwork with the entire operational team Serve as a point of contact for members of the operational team Possess a thorough understanding of the service area, current services, and contracted facilities Serve as a liaison between the field operations and the Communication Center Mentor employees, conduct performance evaluations when applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team-oriented approach with positive results Provide daily oversight for Operations Collaborate effectively with management, Communication Center, and Fleet Department to ensure efficient daily operations Demonstrate a high degree of familiarity with local, regional, and state regulations that pertain to EMS Perform all other related duties as assigned Qualifications: MUST be a NYS certified paramedic with MAC credentials in a collaborative region in good standing. (minimum 3 years' experience on an ambulance) 3 years' experience working in a healthcare role 2 years in a supervisory role Bachelor's Degree preferred EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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