Highly Skilled Branch Operations Coordinator

1 week ago


Delmar, New York, United States Howard Hanna Full time

About the Company

Howard Hanna is a leading real estate brokerage with a commitment to excellence and customer satisfaction.

Job Summary

We are seeking a highly skilled Branch Operations Coordinator to join our team. As a key member of our branch operations team, you will be responsible for providing administrative support to our agents and sales managers.

Key Responsibilities

  • Schedule, promote and support agents individually and in group settings on Howard Hanna's Mar/Tech tools to increase adoption and efficiency
  • Onboard new and experienced agents
  • Process paperwork for agent departures and transfers
  • Maintain all office purchasing/supplies
  • Maintain all branch workrooms, supplies and equipment
  • Manage branch floor duty/opportunity schedules
  • Assist sales managers with recruiting packages
  • Provide assistance to agents with copiers, computers, and phones
  • Troubleshoot agent ordering
  • Submit Help Desk Tickets for technical support/troubleshooting
  • Assist sales manager with office social media posts
  • Conduct new agent training on business systems/technology, paperwork procedures, and sales meetings agendas
  • Process outgoing mail and distribute incoming mail

Qualifications

  • Associates degree or 3-5 years of experience in branch operations
  • Proven ability to work well with diverse individuals and maintain a positive professional manner
  • Excellent communication skills
  • Proficiency in Outlook and social media platforms (Facebook and Instagram)
  • Ability to train one-on-one or in small groups
  • High organizational skills for managing multiple projects simultaneously

Compensation

This is a full-time position paying between $16-20 per hour based on experience, education, and location. We offer a competitive salary and opportunities for growth and development within the company.



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