Conference & Event Manager
3 weeks ago
Hotel: Hampton Roads Embassy Suites Position: Conference & Event Manager Employment Type: Full time Atrium SPIRIT: where teamwork, passion and appreciation ignite service excellence Profile: Telecommute: No Bonus Eligible: No Direct Reports: No Reports To: Director of Events (DOE) or Director, Sales & Marketing (DOSM). Primary Purpose: As the Conference and Event Manager, your primary role is to be the bridge between our clients and the hotel operations team. You'll ensure events are detailed and executed seamlessly by managing group and event sales bookings, optimize revenues, and uncover up-sell opportunities while positively impacting our guests, fellow associates, and local communities. Work Performed: The Conference and Event Manager (CEM) will be tasked with the following duties, responsibilities, and assignments: Client Liaison: Directly communicate with clients to ensure all event documents are comprehensively prepared and finalized using tools and systems provided. Banquet Coordination: Oversee the timely distribution of Banquet Event Orders (BEOs) in line with hotel deadlines. Upselling & Client Communication: Present clients with potential upgrade opportunities, collect necessary agreements and deposits, and consistently communicate on group arrangements. Event Feedback & Management: Partner with hotel staff for pre-and post-event meetings including BEO review, guaranteeing client satisfaction and collating feedback. Monitor guest room blocks, ensuring contract adherence and optimizing revenue opportunities. Room Management: Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities. Alert clients about potential attrition charges for rooms and F&B if bookings or revenues are projected to fall short of the contract. Payment Management: Supervise the entire client payment process, from initial deposits to the final bill. Booking & Documentation: Utilize the Hotel Sales & Catering software to meticulously document interactions and attach vital documents such as BEOs, payment forms, diagrams, and agendas. Client Engagement: Coordinate on-site tours and virtual client meetings. Be on-hand during key event moments to engage with clients, ensure all details are executed correctly, and address immediate requirements. Sales Support: Collaborate with the Director of Events and Director of Sales & Marketing in various sales activities, which include guiding site tours, promoting catering events, and managing BEO documentation. Revenue Verification: Regularly audit banquet checks against our sales system to ensure accurate posting of revenues, including items consumed during events. Billing Oversight: Review the full bill upon event completion, ensuring alignment with our group closing checklist. This ensures timely and accurate billing by our accounting team. Commission and Loyalty Management: Process commission payments using the brand's commission system, award brand loyalty points to meeting planners, and address discrepancies or issues such as group no-shows. Collaborate with the client and front office for any corrective actions. Ensure VIP group reservations are correctly allocated. Meeting Participation: Actively engage in the BEO, Group Resume, Pre-Con, Post Con and Group Scrub Meetings, always being prepared to discuss the specifics of any assigned group(s). All other duties as required. Qualifications: Required Prior Experience: Minimum two (2) years of Conference & Event servicing experience or two (2) years in hotel Event Services, Banquet, or Group Sales or an equivalent combination of education and experience. Preferred Prior Experience: Prior experience with the Group, and/or Local Social Event market segments. Required Education: High school diploma or equivalent. Preferred Education: Bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major. Preferred Licenses/ Certification: Certified Meeting Professional (CMP). Required Technology: Proficient in Microsoft Office. Preferred Technology: Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.FDC (Salesforce), and/or CI/TY (Marriott), and Diagramming Tools like Social Tables, particularly in detailing Banquet Event Orders (BEOs). Travel: Less than 20% travel requirement. Must possess a valid driver’s license and reliable transportation and the ability to be available at off property meetings and events with minimal notice. Physical: Up to 8+ hours sitting at a desk and computer work. Other: Excellent written and oral communication skills. Competencies: Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network. Negotiating: Can negotiate skillfully in tough situations with both internal and external groups. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Notice of candidate Privacy Rights: Privacy Policy #J-18808-Ljbffr
-
Event Intern
1 month ago
Hampton, Virginia, United States teamworkonline Full timeOverview:FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client's fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring...
-
Lead Event Coordinator
2 weeks ago
Hampton, Virginia, United States ASM Global Full timeDEPARTMENT: Event ServicesJOB TITLE: Senior Event ManagerREPORTS TO: Director of Sales & Event ServicesFLSA: Full-Time Salary, ExemptPOSITION SUMMARYUnder general supervision, this role involves coordinating and delivering professional client services support in the planning, organization, and oversight of events. The Senior Event Manager serves as a crucial...
-
Meetings and Events Supervisor
2 weeks ago
Hampton, Virginia, United States Atrium Hospitality Full timeEvent Coordination SpecialistAs a key member of our team, you will serve as the primary point of contact between clients and our operational staff. Your role is crucial in ensuring that every event is executed seamlessly and meets the high standards of our organization.Key Responsibilities:Facilitate communication between clients and the hotel operations...
-
Banquet Captain
3 days ago
Hampton, Virginia, United States ASM Global Full timeJob Summary:ASM Global, a leading provider of public assembly facilities, is seeking a highly skilled and experienced Banquet Captain to oversee the execution of events at the Hampton Roads Convention Center. As a Banquet Captain, you will be responsible for supervising and coordinating the activities of banquet servers, ensuring that food is served promptly...
-
Event Operations Supervisor
2 weeks ago
Hampton Bays, New York, United States Compass Group Careers Full timeJob OverviewPosition Title: Catering Operations SupervisorReports To: Director of OperationsSalary Range: $75,000 to $90,000Compensation Structure: CommissionUnion Square Events, established in 2005, is a prominent player in the hospitality sector, collaborating with a diverse array of top-tier clients. We specialize in creating unique catered experiences...
-
Communication Specialist
11 hours ago
Hampton, Virginia, United States PeopleShare Full timeJob SummaryWe are seeking a highly skilled Communication Specialist to join our team at PeopleShare. As a key member of our organization, you will play a critical role in crafting and delivering compelling messages to our diverse audience.Key ResponsibilitiesDevelop and Implement Communication Strategies: Create and execute communication plans that enhance...
-
Event Intern
4 weeks ago
Hampton, United States teamworkonline Full timeOverview:FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our clientâs fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals...
-
Catering Operations Manager/Event Manager
1 month ago
Hampton Bays, United States Compass Group Careers Full timeJob DescriptionJob Description Union Square Events Position Title: Catering Operations ManagerReports To: Director of OperationsSalary: $75,000 to $90,000Other Forms of Compensation:CommissionFounded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of...
-
Catering Operations Manager/Event Manager
4 weeks ago
Hampton Bays, United States Compass Group Careers Full timeJob DescriptionJob Description Union Square Events Position Title: Catering Operations ManagerReports To: Director of OperationsSalary: $75,000 to $90,000Other Forms of Compensation:CommissionFounded in 2005 as Hudson Yards Catering, Union Square Events is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of...
-
Cyber Weapons
2 months ago
Hampton, United States The Holston Group, Inc Full timeJob DescriptionJob DescriptionSalary: Company Description The Holston Group (HG) Inc. is SBA 8(a) Certified, Economically Disadvantage Woman Owned Small Business (EDWOSB) with over 15 years of extensive experience in program management, business process engineering, acquisition, financial operations, and cyber capabilities. We are experts at building...
-
Director of Event Sales and Marketing
3 days ago
Hampton Bays, New York, United States Compass Group Careers Full timeJob DescriptionPosition Title: Director of Event Sales and MarketingPay Grade: 13Reports To: Director of OperationsSalary: $110,000Other Forms of Compensation: CommissionCompass Group Careers is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events...
-
Director of Event Sales and Operations
1 week ago
Hampton Bays, New York, United States Compass Group Careers Full timeJob SummaryJob Title: Director of Event SalesJob Type: Full-timeIndustry: HospitalityCompany: Compass Group CareersLocation: RemoteJob Description:Key Responsibilities:Menu Development and Costing: Develop and implement menu strategies to drive sales and revenue growth, while maintaining profitability and quality standards.Event Coordination and Sales...
-
Director of Event Sales and Operations
1 week ago
Hampton Bays, New York, United States Compass Group Careers Full timeJob DescriptionPosition Title: Director of CateringPay Grade: 13Reports To: Director of OperationsSalary: $110,000Other Forms of Compensation: CommissionCompass Group Careers is a culinary and operations leader in the hospitality industry, partnering with a diverse portfolio of best-in-class clients. We produce one-of-a-kind catered events and unparalleled...
-
Communication Specialist
5 days ago
Hampton, Virginia, United States PeopleShare Full timeJob SummaryWe are seeking a highly skilled Communication Specialist to join our team at PeopleShare. As a key member of our organization, you will play a critical role in crafting and delivering compelling messages to our diverse audience.Key ResponsibilitiesDevelop and Implement Communication Strategies: Create and execute communication plans that enhance...
-
Convention Services Manager
5 days ago
Hampton, Virginia, United States ASM Global Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Event Manager to join our team at ASM Global. The successful candidate will be responsible for coordinating and providing professional client services support in the planning, organization, and supervision of events within the Hampton Roads Convention Center.Key ResponsibilitiesConduct...
-
Banquet Captain
5 days ago
Hampton, Virginia, United States ASM Global Full timeJob SummaryASM Global is seeking a highly skilled and experienced Banquet Captain to join our team at the Hampton Roads Convention Center. As a Banquet Captain, you will be responsible for overseeing the coordination and execution of banquets and events, ensuring seamless service and exceptional guest experiences.Key ResponsibilitiesSupervise and coordinate...
-
Communications and Marketing Coordinator
2 weeks ago
Hampton, Virginia, United States Priority Staffing Full timeJob OverviewPosition: Marketing Communications Coordinator - Temporary to PermanentCompensation: $21/hour, Full-time, Monday to Friday, 8:30 AM - 5:00 PMRole Summary: The Marketing Communications Coordinator is responsible for engaging with the community through various communication channels, ensuring accurate documentation of meetings, and promoting...
-
Lead Cost Consultant
2 weeks ago
Hampton, Virginia, United States MWH Treatment Limited Full timeWe are seeking to enhance our Commercial division with a Lead Cost Consultant based in our regional office, with opportunities for hybrid working arrangements.In this role, you will report directly to the Commercial Manager and will be entrusted with the Commercial Oversight of various Projects.Key responsibilities will include:Executing quantity surveying...
-
Emergency Management Specialist
1 month ago
Hampton, Virginia, United States Veterans Health Administration Full timeTHIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATIONThe Emergency Management Specialist (EMS) is a high-profile position requiring daily interaction with the highest levels of medical center leadership, the Veterans Integrated Service Network (VISN), Veterans Health Administration...
-
Marketing Communications Specialist
1 month ago
Hampton, United States Priority Staffing Full timeJob DescriptionJob DescriptionMarketing Communications Specialist - Temp to Hire in person$21/hour, Monday – Friday 8:30am – 5pm Position Summary: Communicate with the public using various methods; recording and distributing accurate minutes from Board and Committee meetings.General Purpose: Inform the public about all programs and initiatives; work...