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Field Supervisor

2 months ago

Minneapolis, United States Workforce Opportunity Services Full time
Candidate Profile:

  • High School Diploma or Equivalent
  • Must have a valid driver's license
  • Available to work full-time
Job Overview:

We provide our utility clients with a wide range of energy-saving and renewable energy solutions. From individual utility customers and construction contractors, to utilities, municipalities, and government bodies, our clients have come to depend on our customized energy efficiency programs to help them to meet their energy saving goals.

The Field Supervisor is primarily responsible for supervising field personnel who install energy efficient equipment and products. You will also be working with others who are passionate about energy efficiency and making a positive impact on the industry.

Responsibilities:
  • Embrace and operate within our core values.
  • Hire, train, and supervise a group of skilled technicians and Energy Advisors to conduct direct installations, site assessments, and air sealing
  • Creation and management of 30-60-90 training for new hires
  • Identify and schedule internal and external training opportunities to develop staff
  • Supervise the scheduling coordinator; responsible for all scheduling operations to include air sealing, direct install, and site assessment appointments
  • Control product and inventory management to ensure staff has all tools and energy efficiency product to complete installation efficiently
  • Conduct announced and unannounced inspections of field personnel to monitor their performance on a weekly/monthly basis in order to maintain quality and customer service
  • Support multiple crews in multiple locations conducting field operations with troubleshooting, customer issues, and logistics
  • Provided technical assistance to crews
  • Be responsible for inventory control of DI product, individual tools, and team tools
  • Conduct combustion safety retesting and project post inspections
  • Resolve customer complaints
  • Approve installation summary sheets and verify that all work is complete and documented
  • Coordinate with the program project coordinator to ensure entry of all projects into the database
  • Set and track energy savings and other performance related goals for Energy Advisors and installation crews
  • Approve all timesheets, expense reports, and leave requests for assigned personnel
  • Assist with performance review writing and presentation to the assigned personnel
  • Assist with conducting disciplinary action as required
Other duties and responsibilities may include:
  • Collaborate with program management to share best practices and continually improve operations.
  • Provide assistance with marketing strategy.
  • Prepare monthly and quarterly reports for clients and Franklin executives.
  • Perform and teach combustion safety testing, air sealing work, and direct installation.
  • Conduct site assessments, direct installations, and air sealing appointments as needed
Basic Qualifications:
  • Education/Work Experience
    • High school diploma or equivalent with 5 years of continuous work experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management. OR
    • Associates degree or higher with 3 years of continuous work experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, residential, commercial, and/or industrial lighting, or conservation and energy management.
  • Ability to communicate effectively, both verbally and in writing with customers, clients, and employees
  • Experience in field management of multiple crews
  • Must be able to handle a wide work variety and work in a fast-paced environment
  • Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
  • Ability to identify and resolve project application issues with customers and trade allies
  • Proficient in Microsoft Office, specifically Word, Excel, and Outlook
  • Strong data entry skills in tracking systems/databases
  • Ability to analyze and interpret data and solve practical problems
  • Knowledge of mathematical concepts such as fractions, percentages, and ratios
Desired Qualifications:
  • Background preferred in one or more of the following:
    • Building science & design
    • Building envelope
    • Weatherization, or related fields
    • Building maintenance, home inspection
    • HVAC, lighting, controls, renewable energy
  • Knowledge of construction tools
  • Experience in customer service, sales, and/or field work
  • Salesforce experience
Travel:
  • Willingness to travel in the greater Minneapolis area approximately 80% of the time.
Duration:
  • Full-Time
Salary:
  • Up to $70,000.00 Annually (depending on experience)
Location:
  • Minneapolis, MN

About WOS

Founded in 2005, Workforce Opportunity Services (WOS) is a leading 501(c)(3) nonprofit committed to developing the skills of untapped talent from underserviced communities through partnerships with organizations dedicated to diversifying their workforce. This includes people of color, women, veterans, first-generation college graduates, and early-career aspirants.

Utilizing a scientifically-based model derived from research conducted at Columbia University, we recruit, educate, train, and place high-potential candidates with leading organizations around the world. To date, WOS has served 6000+ individuals through partnerships with more than 65 corporations in 60+ locations worldwide. For more information, visit wforce.org