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Registration Specialist I

3 months ago


Indianapolis, United States Indiana University Health Full time
Job Description

Do you enjoy helping others? Do you want to make a direct impact on the lives of our patients but don't want to do hands on care? If you have experience in Office Management, Scheduling, Administration then this job could be for you

Position Details:
  • Job Title: Registration Specialist I
  • Company: IU Health
  • Department: Riley Pediatric Primary Care
  • Location: Methodist Medical Plaza East Washington
  • Schedule: Monday - Friday, 8:00am - 5:00pm. Candidates are also required to work some Saturday hours.
This is a unique opportunity that will have a direct impact on our organization's success and supports our vision of making Indiana one of the nation's healthiest states. We hope this inspires you to apply and begin living our IU Health Values - Purpose, Excellence, Compassion and Team - every day.

What You Will Be Doing:
  • Facilitate patient flow from point of entry to destination in a timely, accurate, and professional manner.
  • Obtain specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
  • Schedule appointments, interview patients for appropriate medical information, explains charges and policies of the department/hospital, validate and enters charges into appropriate systems, and collects necessary payment.
  • Answer incoming calls and directs patients and visitors appropriately.
What You Will Need:
  • High School Diploma/GED is required.
  • Prefer relevant experience in a health care setting.
  • Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
  • Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
  • Basic proficiency in MS Office (Word, PowerPoint, Excel).
IU Health will be using a Phone Interviewing Software (Qualifi) to send out phone screening interviews for this position. Please be sure to indicate on your prescreening questionnaire if you will need accommodation to complete the phone screening (i.e. deaf/hard of hearing, visual impartment etc.)

About Us
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.


About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.