Patient Access Services Specialist
1 month ago
Division:Eskenazi Health Sub-Division: Hospital Req ID: 21849 Schedule: Full Time Shift: Days Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis. FLSA StatusNon-ExemptJob Role SummaryThe Patient Access Services Specialist is dedicated to providing best first impressions for our patients, customers and physicians. The Patient Access Services Specialist is responsible for the registration, referral coordination, and scheduling of visits for the department. This position manages complex appointment scheduling linking clinical visits, consults and ancillary services. Additionally, this position ensures that patients have all the necessary information regarding their coverage and benefits related to their visit, informs patients of their financial obligations, and directs uninsured/underinsured patients to financial counselors. The Patient Access Services Specialist duties also include communications with multiple departments.Essential Functions and ResponsibilitiesResponsible for the scheduling of patient visits (including new, follow-up, cancellations and rescheduling requests)Obtains accurate patient information necessary for medical records, governmental requirements, billing and third-party payer needsValidates medical, demographic, insurance and financial data in a timely and courteous manner in appropriate systems to ensure master patient index integrity and creation of accurate appointmentsExplains pre-appointment preparation requirementsProvides patient education about coverage and liabilities; communicates possible payment obligations and personally connects patients to a financial counselor if neededPromotes collaboration and service center successFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiencyMaintains accountability for accuracy of data collected and entered into systemsElectronically verifies patient's demographic and insurance informationParticipates in quality improvement processes as requested by supervisor/managerFollows cash handling policies and proceduresJob RequirementsAccredited Bachelors degree; OR Minimum one (1) year of experience in call center, patient registration, scheduling, office, banking, customer service or related medical field using computers required. High School Diploma or equivalent required plus post-secondary education courses or certification in business, computers, (Word, Excel, etc.) and Office Management; Associate's degree is preferred Must complete outpatient registration program and pass with a score of 90% or higher Must pass annual competency exams as required Must maintain 95% accuracy on registration quality auditsKnowledge, Skills & AbilitiesDemonstrated ability to use PCs (and toggle between multiple applications), MS Office, and general office equipment (i.e. printers, scanners, electronic signature pads, copy machine, multi-line phone, etc.) required Excellent keyboarding/data entry skills requiredDetail-oriented and organized, with good analytical and problem solving abilityAbility to function independently and as a team player in a fast-paced environmentStrong written and verbal communication skills and excellent spellingAccredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
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Patient Access Services Specialist
7 months ago
Indianapolis, United States Health & Hospital Corporation Full timeThe Patient Access Services Specialist is dedicated to providing best first impressions for our patients, customers and physicians. The Patient Access Services Specialist is responsible for the registration, referral coordination, and scheduling of v Patient Access, Specialist, Patient, Service, Healthcare
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Travel Imaging Specialist
1 month ago
Indianapolis, Indiana, United States Access Healthcare Full timeJob Title: Travel Imaging SpecialistJob Description:Access Healthcare is seeking a skilled Travel Imaging Specialist to fill a travel position in Indianapolis, Indiana. The ideal candidate will have experience in diagnostic imaging and a passion for delivering exceptional patient care.Key Responsibilities:Operate CT scanners and other diagnostic imaging...
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RN Specialist
4 weeks ago
Indianapolis, Indiana, United States Health & Hospital Corporation of Marion County Full timeJob Title: RN Specialist - Vascular Access ExpertAt Health & Hospital Corporation of Marion County, we are seeking a skilled RN Specialist - Vascular Access Expert to join our team. As a key member of our healthcare team, you will be responsible for providing clinical care and coordination to assess, plan, implement and evaluate the care needs of patients...
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International Patient Care Services Specialist
2 months ago
Indianapolis, United States Indiana University Health Full timeJob Description Build your career with IU Health! We have an exciting opportunity available for a International Patient Care Services Specialist to join the team at our University Hospital on a Hybrid Schedule. The International Patient Care Services Specialist interacts closely with varying levels of the Destination Services Department. Collaborates with...
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Travel Nurse RN
4 weeks ago
Indianapolis, Indiana, United States Access Healthcare Full time“Be part of a dynamic healthcare team as a Travel Nurse RN Med Surg Specialist with Access Healthcare in Indianapolis, Indiana.”Job OverviewJob Type: TravelShift: 12 hours, daysHours per Week: 48 hoursDuration: 13 weeksStart Date: November 18, 2024About Access HealthcareAt Access Healthcare, our mission is to provide exceptional support to our nursing...
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Patient Access Representative
2 months ago
Indianapolis, United States Community Health Network Full timeJoin Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art Patient Access, Representative, Patient, Healthcare, Skills
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Patient Services Specialist
3 weeks ago
Indianapolis, United States American Oncology Network, Inc. Full timeLocation:Hematology Oncology of IndianaPay Range:$15.83 - $26.38Position Summary:The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office...
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Lead Patient Service Specialist
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Indianapolis, United States Concentra Career Choice Full timeOverview: Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can...
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Patient Access Rep
1 day ago
Indianapolis, United States Community Health Network Full timePatient Access Rep - North ImagingJob Ref2406588CategoryAdministrative & General SupportJob FamilyAdministrative / SecretarialDepartmentPatient Access AmbulatoryScheduleFull-timeFacilityImaging Center North8181 Clearvista PkwyIndianapolis, IN 46256United StatesShiftDay JobHoursNorth Imaging8181 Clearvista Parkway Indpls, IN 46256Monday-Thursday...
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IT Security Access Management Specialist
4 weeks ago
indianapolis, United States Anchor Point Technology Resources Full timeIT Security Access Management Specialist is responsible for managing and overseeing user access to IT systems, ensuring that security protocols are followed and that sensitive data is protected.Their primary duties include:Developing and enforcing access control policies.Managing user roles and permissions to ensure appropriate access to systems.Conducting...
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IT Security Access Management Specialist
1 month ago
Indianapolis, United States Anchor Point Technology Resources Full timeIT Security Access Management Specialist is responsible for managing and overseeing user access to IT systems, ensuring that security protocols are followed and that sensitive data is protected.Their primary duties include:Developing and enforcing access control policies.Managing user roles and permissions to ensure appropriate access to systems.Conducting...
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IT Security Access Management Specialist
4 weeks ago
indianapolis, United States Anchor Point Technology Resources Full timeIT Security Access Management Specialist is responsible for managing and overseeing user access to IT systems, ensuring that security protocols are followed and that sensitive data is protected.Their primary duties include:Developing and enforcing access control policies.Managing user roles and permissions to ensure appropriate access to systems.Conducting...
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Patient Access Rep
1 month ago
Indianapolis, United States Community Health Network Full timePatient Access Rep - North Imaging Job Ref 2406588 Category Administrative & General Support Job Family Administrative / Secretarial Department Patient Access Ambulatory Schedule Full-time Facility Imaging Center North 8181 Clearvista Pkwy Indianapolis, IN 46256 United States Shift Day Job Hours North Imaging 8181 Clearvista Parkway Indpls, IN 46256...
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Licensed Practical Nurse
4 weeks ago
Indianapolis, Indiana, United States BrightSpring Health Services Full timeJob SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at ResCare Community Living. As a Patient Care Specialist, you will be responsible for providing high-quality patient care to individuals with intellectual, developmental, or cognitive disabilities.Key ResponsibilitiesPlan and manage patient care according to individual...
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Identity Access Management Specialist
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Indianapolis, Indiana, United States Cross Sense Analytics LLC Full timeJob OverviewCross Sense Analytics LLC is seeking an experienced Identity Access Management Specialist to design and implement a secure authentication solution for our web applications. The ideal candidate will have a strong background in cloud security and experience with Azure, Ping Access, and Ping Federate.Key ResponsibilitiesArchitect a solution that...
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Licensed Practical Nurse
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Indianapolis, Indiana, United States BrightSpring Health Services Full timeJob SummaryWe are seeking a skilled Licensed Practical Nurse to join our team as a Patient Care Specialist. In this role, you will be responsible for providing high-quality patient care, managing patient needs, and collaborating with healthcare professionals to ensure the best possible outcomes.Key ResponsibilitiesConduct patient interviews and record...
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Patient Access Rep- Community Hospital East
3 months ago
Indianapolis, United States Community Health Network Full timePatient Access Rep- Community Hospital EastJob Ref2405785CategoryAdministrative & General SupportJob FamilyAdministrative / SecretarialDepartmentPatient AccessScheduleFull-timeFacilityCommunity Hospital East1500 North Ritter AvenueIndianapolis, IN 46219United StatesShiftEvening JobHoursMonday - Friday 10:30am - 7:00pmRotating SaturdaysTwo holidays per...
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Patient Access Rep- Community Hospital North
1 month ago
Indianapolis, United States Community Health Network Full timePatient Access Rep- Community Hospital North Job Ref 2405882 Category Administrative & General Support Job Family Administrative / Secretarial Department Patient Access Schedule Full-time Facility Community Hospital North 7150 Clearvista Drive Indianapolis, IN 46256 United States Shift Evening Job Hours Monday - Friday, 2:30 PM - 11:00 PM, working every...
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Patient Access Rep- Community Hospital East
1 month ago
Indianapolis, United States Community Health Network Full timePatient Access Rep- Community Hospital East Job Ref 2405785 Category Administrative & General Support Job Family Administrative / Secretarial Department Patient Access Schedule Full-time Facility Community Hospital East 1500 North Ritter Avenue Indianapolis, IN 46219 United States Shift Evening Job Hours Monday - Friday 10:30am - 7:00pm Rotating Saturdays...
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Patient Access Rep- Heart and Vascular Hospital
4 weeks ago
Indianapolis, United States Community Health Network Full timePatient Access Rep- Heart and Vascular Hospital Job Ref 2407158 Category Administrative & General Support Job Family Administrative / Secretarial Department Patient Access Schedule Full-time Facility Community Heart & Vascular Hospital 8075 N Shadeland Ave Indianapolis, IN 46250 United States Shift Evening Job Hours 2:30pm - 11:00pm Monday - Friday...
