Enrollment Coordinator

1 month ago

New York, United States Givers Full time
Job Description
As an Enrollment Coordinator, you will play a pivotal role in our mission to become the largest payer of family caregivers in the US. The Medicaid programs that we support and pay family caregivers through have extensive enrollment processes. You will be the person to own and scale our enrollment function through process, product, and people.

The ideal candidate will have an unrelenting attention to detail, innate drive to chase down opportunities, knack for organization, and love for assisting people in need.

Responsibilities
  • Enrollment Assistance: Manage the success of our caregivers through the journey of enrolling in paid caregiving programs. Follow up regularly with them and their state-appointed case managers to keep the process moving smoothly and all updates documented.
  • System Ownership: Speed of service is what we're known for. We leverage a highly efficient CRM system. You'll be in charge of keeping it up to date, plus if you find a repetitive task or bottleneck, you will be encouraged to automate it.
  • Performance Tracking: Own and report on record key performance metrics, including enrollment rates, turnaround times, and reasons for disqualification. Use this data to improve your effectiveness and share insights with the team.
  • Relationship Building: We make referrals to various partners at the state level as part of the enrollment process. You will become their best friend and keep an open line of communication about the status of our referrals.
  • Communication: Maintain clear and regular communication with caregivers, addressing their questions, concerns, and providing updates on their enrollment progress.
  • Documentation: Ensure accurate and organized documentation of all client interactions and enrollment-related activities.
Requirements
  • Care Navigation, Member Experience, or Customer Success Background: Previous experience owning a process in direct-to-consumer sales, process coordination, customer service, or a related field.
  • Tool Mastery: A track record of making the most of software and systems to maximize efficiency. Experience with the bleeding edge of AI is a plus. Comfortable with tools such as Zoho, Salesforce, Monday, HubSpot, Zendesk, or other CRMs. Ability to write automation scripts is a plus.
  • Organized: A love for organization and an eye for systems to maintain high service at scale.
  • Proactive: Intuition and a strong sense of direction. You should be constantly identifying and acting on opportunities to make an impact, not just waiting for tasks to be assigned to you. Once you sniff out an opportunity you should have a bias towards action.
  • Data-Driven: Strong analytical skills and the ability to use data to track and improve enrollment experience and rates. The intuition for what metrics to pull, and what to focus on.
  • Empathetic: Compassion and empathy for the challenges faced by family caregivers and individuals with disabilities, and the ability to get on the phone to check in as needed.
  • Reliable: Dependable and punctual, with a commitment to meeting deadlines and delivering high-quality service. Letting things fall through the cracks means gaps in our service and caregivers in need not getting the support they deserve.
Benefits
  • Competitive salary and equity
  • Health, vision, and dental insurance
  • 401K
  • Generous PTO
  • Primarily in-office culture with flexibility

Givers is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

  • Enrollment Coordinator

    3 weeks ago

    New York, New York, United States Barasch & McGarry Full time

    Job Title: Enrollment CoordinatorBarasch & McGarry is seeking a highly organized and detail-oriented Enrollment Coordinator to join our team. As an Enrollment Coordinator, you will play a critical role in processing World Trade Center Health Program (WTCHP) applications for our clients.Key Responsibilities:Maintain a thorough understanding of WTCHP...

  • Enrollment Coordinator

    3 weeks ago

    New York, New York, United States New York City Charter School Full time

    {"title": "Enrollment Associate", "description": "Job SummaryThe New York City Charter School of the Arts is seeking a highly organized and detail-oriented Enrollment Associate to support our mission of inspiring a diverse community of young people through arts-based learning.Key ResponsibilitiesMaintain and optimize the student enrollment process, including...

  • Enrollment Coordinator

    1 month ago

    New York, United States Givers Full time

    About UsAt Givers we believe in a future in which family members can sustainably care for one another. We enroll, support, and pay family caregivers through Medicaid programs. We're venture-backed with a mind for growth and a heart for good–we've raised $3.6M from CRV, Able Partners, AARP, and a number of leaders in the space.Job DescriptionIn leading...

  • Enrollment Coordinator

    4 weeks ago

    New York, New York, United States Barasch & McGarry Full time

    Job DescriptionBarasch & McGarry is seeking a highly organized and detail-oriented Enrollment Coordinator to join their team. As an Enrollment Coordinator, you will play a critical role in processing World Trade Center Health Program (WTCHP) applications for clients. Your primary responsibility will be to ensure that all applications are successfully...

  • Enrollment Coordinator

    1 day ago

    New York, United States Barasch & McGarry Full time

    Job description PURPOSE: As an Enrollment Coordinator at Barasch & McGarry, you will play a crucial role in onboarding new clients and processing their World Trade Center Health Program (WTCHP) applications as a key step of the VCF (Victim Compensation Fund) claim process. You w

  • HIPP Enrollment Coordinator

    4 weeks ago

    New York, New York, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and detail-oriented HIPP Enrollment Coordinator to join our team at a local Upper Manhattan Hospital. As a HIPP Enrollment Coordinator, you will be responsible for enrolling eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP).Key ResponsibilitiesDevelop and maintain...

  • Enrollment Eligibility Coordinator

    4 months ago

    New York, United States Metropolitan Jewish Health System Full time

    The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life...

  • HIPP Enrollment Coordinator

    4 weeks ago

    New York, New York, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and detail-oriented HIPP Enrollment Coordinator to join our team at a local Upper Manhattan Hospital. As a HIPP Enrollment Coordinator, you will be responsible for enrolling eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP).Key ResponsibilitiesDevelop and maintain...

  • Onsite Enrollment Coordinator

    1 month ago

    New York, New York, United States Gateway Electronic Medical Management Systems, Inc. Full time

    Job Title: Onsite Enrollment CoordinatorWe are seeking a highly skilled and organized Onsite Enrollment Coordinator to join our team at Gateway Electronic Medical Management Systems, Inc. This role will be responsible for assisting our medical practices and patients with in-person enrollments and onboarding to the Chronic Care Management program.Key...

  • Enrollment Coordinator Specialist

    2 weeks ago

    New York, New York, United States Barasch & McGarry Full time

    Job Overview At Barasch & McGarry, we are seeking a highly organized and detail-oriented Enrollment Coordinator to join our team. Job Summary As an Enrollment Coordinator, you will play a critical role in onboarding new clients and processing their World Trade Center Health Program (WTCHP) applications as part of the VCF claim process. Key...

  • Admissions and Enrollment Coordinator

    1 month ago

    New York, New York, United States Student Sponsor Partners Full time

    Job DescriptionThe Admissions and Enrollment Assistant will play a crucial role in supporting the Director of Admissions in establishing and maintaining our admissions standards, recruiting and working with families to determine their eligibility, and assisting in the admissions process. This position will be responsible for helping to establish and maintain...

  • HIPP Enrollment Coordinator

    4 weeks ago

    New York, New York, United States Jobot Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented HIPP Enrollment Coordinator to join our team at Jobot. As a key member of our organization, you will be responsible for enrolling eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP) at our Hospital partner in Queens, NY.Key ResponsibilitiesDevelop and...

  • Enrollment Coordinator

    2 weeks ago

    New York, New York, United States QT Communications & Technology Full time

    Enrollment Specialist Role Overview At QT Communications & Technology, we are seeking a highly organized and detail-oriented Enrollment Specialist to join our team. As an Enrollment Specialist, you will play a critical role in advising and guiding candidates through the enrollment process. Responsibilities: * Assess applications and handle documentation...

  • Enrollment Coordinator

    1 week ago

    New York, New York, United States Barasch & McGarry Full time

    Job OverviewAs a key member of the Barasch & McGarry team, the Enrollment Coordinator will play a vital role in onboarding new clients and processing their World Trade Center Health Program (WTCHP) applications. This role involves extensive client interaction, meticulous documentation, and coordination with various departments to achieve high levels of...

  • HIPP Enrollment Coordinator

    3 weeks ago

    New York, New York, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and detail-oriented HIPP Enrollment Coordinator to join our team at a local Upper Manhattan Hospital. As a key member of our organization, you will be responsible for enrolling eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP).Key ResponsibilitiesDevelop and...

  • Enrollment Coordinator

    2 weeks ago

    New York, New York, United States Barasch & McGarry Full time

    Job Title: Enrollment Coordinator About the Role: As a key member of our team at Barasch & McGarry, you will play a vital role in onboarding new clients and processing their World Trade Center Health Program (WTCHP) applications as part of the VCF claim process. You will maintain consistent communication with clients to ensure all necessary paperwork is...

  • HIPP Enrollment Coordinator

    4 weeks ago

    New York, New York, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and detail-oriented HIPP Enrollment Coordinator to join our team at a leading healthcare organization in Manhattan. As a key member of our team, you will be responsible for enrolling eligible hospital patients into the Third Party Health Insurance Premium Payment Program (HIPP).Key ResponsibilitiesDevelop and...

  • Enrollment Coordinator

    4 weeks ago

    New York, New York, United States Hamilton Madison House Full time

    Job OpportunityHamilton-Madison House is seeking a highly motivated and detail-oriented Enrollment Specialist to join our team.Job Summary:The Enrollment Specialist will be responsible for recruiting and enrolling eligible children, families, and caregivers for our Early Childhood Education Programs. This includes verifying eligibility, monitoring ERSEA...

  • Enrollment Coordinator

    4 days ago

    New York, New York, United States NYC Health Hospitals Full time

    Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public healthcare system in the United States. We provide essential outpatient, inpatient, and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of...

  • Health Program Enrollment Coordinator

    2 weeks ago

    New York, New York, United States Ontrak, Inc Full time

    Job OverviewWe are seeking a skilled Health Program Enrollment Coordinator to join our team at Ontrak Health. As a key member of our outreach team, you will play a critical role in helping health plan member populations see the value of joining our innovative program.As a Health Program Enrollment Coordinator, you will be responsible for educating and...