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Onboarding Specialist

4 months ago

San Francisco, United States Mochi Health Full time

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic - we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health

We are seeking an Onboarding Specialist to be a critical part of our Clinical Operations and People teams. You will support activities related to all employee lifecycle events, as well as ensuring all transactions related to compliance and proper documentation are completed.

Responsibilities

  • Facilitate onboarding process, including pre-day one communications, new hire data entry, onboarding coordination, I-9 verification, and new hire orientation delivery
  • Conduct background checks
  • Gather provider credentialing information
  • Facilitate offboarding process
  • Update and maintain personnel files and job descriptions
  • Prepare reports and analyze data as requested
  • Assist with various projects and initiatives as needed
  • Performs other duties as assigned
Qualifications
  • Bachelor's degree in a related field.
  • Excellent customer service and public speaking skills.
  • Experience with HR Information Systems is a plus.
  • Excellent organizational skills and ability to prioritize workload to meet competing deadlines and manage stakeholder expectations.
  • Reliable and responsive, consistent, and timely follow-up and follow through.
  • Proficient with Microsoft Office Suite
  • Strong written and verbal communication skills
  • Problem-solving, attention to detail, and time management skills
Benefits:
  • Medical/Dental/Vision Insurance
  • Company Paid Life Insurance
  • 401k with Company matching
  • Competitive PTO and Company Holidays
  • Team lunches to facilitate bonding and connection
  • Emphasis on Wellness: Group activities, mindfulness exercises, physical exercise
  • Frequent office hangouts and meetups outside of work

This role will be onsite 5 days a week in our San Francisco office