Medical Customer Service

21 hours ago

Green Bay, United States Takeda Pharmaceutical Company Ltd Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:
•You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
•You will screen new and repeat donors and take and record donor vital signs and finger stick results.
•You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
•You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
•You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda:
•High school diploma or equivalent
•Ability to walk and/or stand for the entire work shift
•Will work evenings, weekends, and holidays
•Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
•Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
•Fine motor coordination, depth perception, and ability to hear equipment from a distance
•Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
•1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:
USA - WI - Green Bay - Isbell St

U.S. Hourly Wage Range:
$23.85 - $32.79

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations
USA - WI - Green Bay - Isbell St

Worker Type
Employee

Worker Sub-Type
Regular

Time Type
Part time

Job Exempt
No

  • Customer Support Specialist

    2 weeks ago

    Green River, Wyoming, United States Remote Customer Service Full time

    About the RoleWe are seeking a Customer Support Specialist to join our team in a flexible work arrangement. This role involves providing exceptional customer service from the comfort of your own home.Key Responsibilities:• Customer Support: Answer inbound calls and provide accurate and helpful information to customers.• Problem Resolution: Resolve...

  • Customer Service Representative

    2 months ago

    Green Bay, United States Wisconsin Public Service (WPS) Full time

    WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, WI location. Pay & Benefits:Starting pay is $21.96 and offers regular increases per the bargaining agreement.Benefits include:Medical/Dental/Vision Plan401K PlanPaid Time Off Paid HolidaysJob SummaryDo you enjoy guiding customers and taking control of...

  • Medical Customer Service

    4 months ago

    Green Bay, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Medical Customer Service Representative

    5 hours ago

    Green Bay, Wisconsin, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Medical Customer Service Representative. As a plasma donor screener and phlebotomist, you will play a critical role in ensuring the safety and quality of plasma collected from donors.Responsibilities include:Screening new and repeat donors to ensure they meet...

  • Customer Service Representative

    1 week ago

    Green Bay, Wisconsin, United States Holiday Stationstores Full time

    Job DescriptionHoliday Stationstores offers a dynamic work environment where you can grow and develop your skills as a Customer Service Representative.About UsWe are a retail leader in the convenience store industry, providing exceptional customer service to our customers every day. As a Team Member at Holiday Stationstores, you'll play a vital role in...

  • Customer Service Liaison

    2 weeks ago

    Green Bay, Wisconsin, United States Mass Markets Full time

    We are seeking a Customer Service Liaison to join our team at Mass Markets in Bay City, Michigan. This is an entry-level, on-site position that requires excellent communication skills and the ability to work independently.Job SummaryThe Customer Service Liaison will be responsible for assisting customers with new account setup, answering general questions,...

  • CUSTOMER SERVICE REPRESENTATIVE

    1 month ago

    Green Bay, United States JBS USA Full time

    Description JOB DESCRIPTIONPosition Title: Customer Service Representative Department: OperationsLocation: Green Bay, WI Reports to: Terminal ManagerPrinciple Responsibilities:Schedule, enter, and communicate all customer delivery appointments.Update corporate customer service on any late deliveries and detentions. Solicit freight from the assigned...

  • Customer Service Representative for Medical Office

    2 weeks ago

    Green Bay, Wisconsin, United States Align Clinic Full time

    Align Clinic in Green Bay, WI seeks a detail-oriented Front Desk Office Administrator to join our team. This full-time role is ideal for individuals with strong multitasking skills and excellent customer service abilities.This position entails verifying insurance benefits, obtaining authorizations, having financial conversations with patients, and scheduling...

  • Customer Service Representative

    2 weeks ago

    Green Bay, Wisconsin, United States Nicolet National Bank Full time

    Customer Support AssociateNicolet National Bank is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via telephone and/or internet.Key Responsibilities:Answer incoming calls and...

  • Customer Service Representative

    4 days ago

    Green Bay, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Customer Service Representative

    22 hours ago

    Green Bay, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer...

  • Senior Customer Service Representative

    2 months ago

    Green Bay, United States Schneider Full time

    Job overview: Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates. Responsibilities: Monitor...

  • Customer Service Representative

    2 weeks ago

    Green Bay, Wisconsin, United States Destination Pet LLC Full time

    About the RoleAs a Customer Service Representative at Destination Pet LLC, you will be responsible for providing exceptional customer experiences, ensuring the well-being of our pet guests, and supporting the overall success of our facility. This is a unique opportunity to join a dynamic team that prioritizes pet care, customer satisfaction, and...

  • Customer Service Ambassador

    2 weeks ago

    Green Bay, Wisconsin, United States Destination Pet LLC Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Destination Pet LLC. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and their pets.

  • Customer Service Representative

    21 hours ago

    Green Bay, United States TreeHouse Foods, Inc. Full time

    **Employee Type:** Full time **Location:** WI Green Bay Willowbrook **Job Type:** Customer Service **Job Posting Title:** Customer Service Representative **About Us** **:** TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several...

  • Customer Service Representative

    4 days ago

    Green Bay, United States TreeHouse Foods Full time

    Employee Type: Full time Location: WI Green Bay Willowbrook Job Type: Customer Service Job Posting Title: Customer Service Representative About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the...

  • Customer Service Representative

    2 weeks ago

    Green Bay, Wisconsin, United States Nicolet National Bank Full time

    Job OverviewNicolet National Bank is a community-based bank that prioritizes customer needs in its decision-making process. Our Core Values guide everything we do, and we are committed to delivering exceptional service to our customers.

  • Customer Service Representative

    18 hours ago

    Green Bay, Wisconsin, United States Kwik Trip, Inc. Full time

    Job OverviewKwik Trip is a family-owned company that has been serving guests since 1965. As a Food/Guest Service coworker, you will be part of a team that strives to provide the best customer experience in clean, state-of-the-art facilities.Salary and BenefitsThe estimated starting pay for this role is $15.00 per hour. Kwik Trip offers a range of benefits,...

  • Customer Service Representative

    5 months ago

    Green Bay, United States U-Haul Full time

    Location: 2201 Main St, Green Bay, Wisconsin 54302 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 days ago

    Green Bay, United States Via Full time

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.As a Customer Service Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person...