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Senior Implementation Consultant

2 months ago

San Francisco, United States Evisort Full time

About Evisort:

Evisort is a leading AI-powered contract management company dedicated to transforming the way organizations handle their contracts. Our solutions leverage cutting-edge AI technology to bring valuable contract data to every corner of our clients' organizations, from legal and procurement to finance and IT. We work with some of the world's largest and most prestigious companies, including Netflix, BNY Mellon, Microsoft, and Intel.

Role Overview:

    • Evisort is seeking a highly skilled and strategic Senior Implementation Consultant to help implement our industry-leading contract analytics solutions for clients. This role is pivotal in helping understand our clients' business needs, advising them on transforming their contract management processes, and configuring solutions to derive significant value. The ideal candidate will be a trusted advisor to senior leaders, leveraging their extensive expertise in legal, business processes, and the application of AI technology to drive business value, improve operational efficiency, and achieve the desired outcomes with Evisort.
    • This position oversees aspects of change readiness and deployment strategies, as well as influencing customer initiatives and enabling global enterprise customers to drive transformational change across business domains and processes. This role requires strategic thinking, leadership skills, critical thinking, and problem-solving to deliver solutions that enable and accelerate the customer and its organization to achieve their goals. Additionally, this position will work closely with Sales and Account Managers, Customer Success, and Professional Services, Data Science, Product teams, and senior leadership to deliver the desired solution.
Job Summary:
    • The Sr. Implementation Consultant (SIC) position is integral to our Professional Services Organization, which delivers Contract Intelligence and Workflow solutions to our customers. This includes six key areas of focus:
    • Demonstrates product and domain expertise to gain the trust and confidence of clients
    • Gains proficiency in the configuration of solutions
    • Provides top-quality service engagements for large or strategic customers or other accounts, serving as the lead process analyst, technical architect, and/or advisor to customers
    • Validates, gathers and assesses complex business and technical requirements and translates them into solution designs
    • Follows PS implementation standards and methodology
    • Initiates, suggests, and helps create repeatable business processes and artifacts for scaling the organization.
    >
Major Responsibilities:
    • The SIC is responsible for delivering Evisort solutions to customers. This position is responsible for developing a high level of expertise across the Evisort platform.
    • Collaborates closely with the Project Manager to successfully deliver projects. (Act as the Project Manager on smaller engagements)
    • Create core project documentation and achieve customer sign-off on requirements and user stories, solution design and architecture, and other project artifacts.
    • Delivers technical implementation activities from post-sale to support transition for PS engagements as required for key customers and to load balance with the rest of the team
    • Strong understanding of taking technical specifications and configuring them into a solution.
    • Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.
Business Skills:
    • Capable of working on or leading a team through a fast-paced and complex project
    • Excellent verbal and written business communication skills with both technician and non-technical stakeholders, including escalation management and information presentation
    • Strong follow-through, ownership & responsibility on tasks assigned
    • Effective time management and maintaining flexibility
    >
Training:
    • Continues to stay abreast of technology through internal training, lab development, and industry-standard training/certifications
Minimum Qualifications:
    • A recognized degree in business administration, computer science, legal (JD)
    • Practitioner in legal operations, contract management and administration, commercial contract management and administration
    • 5+ years of external/client-facing consulting experience working with global enterprises performing business process analysis and requirements generation, solution design and configuration, and SaaS project delivery
    • 3+ years of experience in CLM and Contract Intelligence (AI). Expertise with Salesforce, SAP Ariba, Coupa, and other CLM solutions.
    • Experience must include the integration of CLM systems with enterprise business applications. Strong familiarity with data management and mapping, integration tools, API, and related concepts
    • 2+ years of experience scoping and selling SOWs
    • Hands-on project managements leading projects and using tools such as SmartSheet, Jira, etc.
    • Strong understanding of how business requirements are gathered, analyzed, documented, and translated into technical specifications.