Office Manager
2 months ago
- Manages all of the front office functions including customer service operations, purchasing, light accounting, general administrative tasks and the human resources function of an organization. This multifaceted role will require a proactive individual who can effectively manage teams, enhance customer satisfaction and streamline administrative processes, ensuring the smooth operation of our organization.
- Lead and supervise the customer service team to deliver exceptional support and resolve inquiries efficiently.
- Develop and implement customer service policies and procedures to enhance service quality.
- Analyze customer feedback and service metrics to identify areas for improvement.
- Train and mentor customer service representatives to ensure high levels of performance and engagement.
- Ensures compliance with federal, state, and local regulations, including EEO, FMLA, and FLSA.
- Assists line managers in the application of HR programs to departmental operations.
- Answers employee/candidate questions about HR policies and offerings.
- Oversee recruitment, onboarding, and training of new employees, ensuring alignment with company culture and values.
- Manage employee relations, addressing concerns and fostering a positive workplace environment.
- Develop and implement HR programs and initiatives that support organizational goals.
- Maintain and manage employee records, benefits administration, and compliance with labor laws.
- Oversee general office operations, ensuring a productive and organized workplace.
- Coordinate and manage schedules, meetings, and events, both virtual and in-person.
- Assist in budgeting and financial management for department-related expenditures.
- Collaborate with other departments to ensure effective communication and support.
- Prepare regular reports on customer service performance, HR metrics, and administrative efficiency for senior management.
- Utilize data analysis to drive decision-making and improve operational processes.
- Perform light accounting functions such as assist with the monthly close, upload invoices to the company's payables and receivable systems.
- Perform purchasing functions as required to support business activities as needed.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office Suite and HR software (e.g., HRIS).
- Knowledge of MRP/ERP (JobBoss) system helpful but will train to use.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Strong problem-solving skills and a customer-centric mindset.
- Comprehensive knowledge of the field's concepts and principles.
- Performs complex tasks typically following established processes.
- Leads and directs the work of other employees and has authority for personnel decisions.
- Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change.
- Typically requires ability to foster teamwork.
- Management skills.
- Oral and written communication skills.
- Ability to build collaborative relationships.
- Customer/client orientation.
- Detail oriented.
- Interpersonal skills.
- Planning skills.
- 4 years Bachelor's degree in Business Administration, Human Resources, or a related field.
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Office Manager
3 days ago
Cleveland, United States MSLS Group LLC Full timeJob DescriptionJob DescriptionJob Title: Office ManagerLocation: Bassett Sprinkler Protection, Cleveland, OHJob Type: Full-Time, In-PersonAbout Us: We are a well-established fire sprinkler contracting and service company who has built an excellent reputation and culture since its inception in 1977. We work in all markets of commercial, industrial,...
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Office Manager
3 days ago
Cleveland, United States Sodoma Law Full timeSodoma Law is a family law firm with 6 offices across North Carolina and South Carolina. Over the years, our practice areas have expanded to include trusts and estates, corporate, adoption, mediation, immigration, and more. As our areas of practice grow, so does our footprint across the Carolinas.We are seeking an Office Manager for our Belmont, NC office...
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Office Manager
2 months ago
Cleveland, United States L. S. Starrett Full timeJob Summary: Manages all of the front office functions including customer service operations, purchasing, light accounting, general administrative tasks and the human resources function of an organization. This multifaceted role will require a proactive individual who can effectively manage teams, enhance customer satisfaction and streamline administrative...
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Office Manager
1 month ago
Cleveland, United States ORTHOWORLD Inc Full timeDo you excel in QuickBooks? Do you enjoy finding ways to streamline processes? Do your colleagues often turn to you for help? Are you looking for your forever home where you can truly be part of a team, expand your skills and learn something new every day? If you answered yes to these questions, you might be the perfect fit for our 10-person, Cleveland,...
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Office Manager
1 week ago
Cleveland, United States ORTHOWORLD Inc. Full timeDo you excel in QuickBooks?Do you enjoy finding ways to streamline processes? Do your colleagues often turn to you for help?Are you looking for your forever home where you can truly be part of a team, expand your skills and learn something new every day?If you answered “yes” to these questions, you might be the perfect fit for our 10-person, Cleveland,...
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Office Manager
1 month ago
Cleveland, United States ORTHOWORLD Inc. Full timeDo you excel in QuickBooks?Do you enjoy finding ways to streamline processes? Do your colleagues often turn to you for help?Are you looking for your forever home where you can truly be part of a team, expand your skills and learn something new every day?If you answered “yes” to these questions, you might be the perfect fit for our 10-person, Cleveland,...
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Office Management Specialist
3 weeks ago
Cleveland, Ohio, United States R.L. Cole Enterprise, Inc. Full timeJob DescriptionR.L. Cole Enterprise, Inc. is a rapidly growing trucking company committed to delivering top-tier transportation services.We are seeking a Business Operations Manager to help streamline office operations, manage accounts receivable, payroll and other key tasks.Key responsibilities include:Overseeing and managing all office operations, ensuring...
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Inventory Management Specialist
2 weeks ago
Cleveland, Tennessee, United States CMG - Corporate Office Full time**Job Overview**We are seeking a highly organized and detail-oriented Inventory Clerk to join our team at CMG - Corporate Office.The successful candidate will be responsible for managing inventory, providing excellent customer service, and working closely with clients to meet their needs.**Key Responsibilities**Manage inventory levels, including receiving,...
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Dental Office Manager
2 days ago
Cleveland, United States Dr. Marino & Associates Full time $30Innovative Smiles, a Dr. Marino and Associates practice, is looking to hire a dependable and friendly Office Manager full time for our University Heights location. We prefer *3*_ *years of Dental experience*_ to join our state-of-the-art dental office. Our offices have over 40 years of experience and have been proudly voted *Best of The Best #1 dentist* 7...
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Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States Ace Industries, Inc. Full timeJob Summary:Ace Industries, Inc. seeks a dedicated and organized Office Operations Manager to oversee daily activities and ensure seamless operation of our manufacturing plant.Main Responsibilities:Supervise and coordinate all office activities, including receiving and processing documents, managing inventory, and scheduling shipments.Oversee inbound and...
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Office Manager
2 weeks ago
Cleveland, Ohio, United States Cleveland Institute of Music.. Full timeAbout the Job">We are seeking an experienced and skilled Office Manager to join our team as an Executive Assistant to the Provost at the Cleveland Institute of Music. The successful candidate will have a strong background in administration, excellent communication skills, and the ability to work independently.">Key Responsibilities:">">Provide administrative...
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Business office manager
2 weeks ago
Cleveland, Ohio, United States Rocky River Gardens Full timeJob Title:Business Office ManagerKey Responsibilities:Billing and Financial ManagementRequirements:Strong Business Management SkillsHigh School Diploma or EquivalentWork Environment:Cleveland, OHEstimated Salary: $45,000 - $65,000 per year
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Medical Office Operations Manager
3 weeks ago
Cleveland, Ohio, United States Gables Search Group Full time**Job Title:** Medical Office Operations ManagerWe are seeking a seasoned Medical Office Operations Manager to oversee the daily operations of our client's medical practice. This is an exciting opportunity for a motivated leader to join a dynamic team and make a lasting impact.The ideal candidate will have at least 3-5 years of experience in a supervisory...
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Executive Assistant Office Manager
4 days ago
Cleveland, United States Materials and Engineering Company Full timeJob DescriptionJob DescriptionPosition Overview: We are seeking a dynamic, high-energy Executive Assistant to support our Division’s executive team. This role is central to the effective operation of our leadership team, offering both professional administrative support and assistance with company events, employee engagement activities, and special...
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Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States Mercy Medical Staffing LLC Full timeAbout the PositionMercy Medical Staffing LLC is recruiting for an Administrative Assistant to provide high-level administrative support to our management team. The successful candidate will have a strong background in office administration, with excellent communication and interpersonal skills.This is a full-time position, requiring the ability to work...
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Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States Materials and Engineering Company Full timeJob ResponsibilitiesSchedule appointments and meetings with key stakeholders.Cordinate travel plans and arrangements for executives.Manage office operations, including filing, expense tracking, and invoice processing.Coordinate company events, such as sales meetings and employee engagement activities.
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Front Office Operations Manager
2 weeks ago
Cleveland, Ohio, United States 6H Management LLC Full timeJob OverviewFidelity Hotel, a luxury hotel located in the historic Baker Building, is seeking an experienced Assistant Front Office Manager. As part of our team, you will be responsible for overseeing day-to-day operations and ensuring a seamless guest experience. With a strong focus on customer service and relationship-building, this role requires excellent...
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Front Office Operations Manager
3 weeks ago
Cleveland, Ohio, United States New Waterloo Full timeJob OverviewThe Assistant Front Office Manager is responsible for overseeing the reception, concierge, night operations, valet, and reservation sales teams. Collaborating with all internal departments, the Assistant Front Office Manager ensures seamless guest experiences and assists in leading the front-of-house operations for the hotel.
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Treasury Management Officer
2 months ago
Cleveland, United States Fifth Third Bank, N.A. Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Member of a highly productive, industry leading team of treasury professionals. Responsible for business development (new and cross-selling), client service excellence,...
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Treasury Management Officer
2 months ago
Cleveland, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Member of a highly productive, industry leading team of treasury professionals. Responsible for business development (new and cross-selling), client service excellence,...