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Food Service Manager

4 months ago

Albuquerque, United States United Family Services Inc Full time

Summary:
Key Requirements:

The Food Service Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Food Service Department. He/She coordinates human relations for the Food Service Department and ensures execution of all company and department policies and procedures on a timely basis.

  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
  • Responsible for hiring, training and performance management of team members
  • Responsible for communication of information distribution to entire department
  • Responsible for maintaining positive atmosphere, spirit and morale within the department
  • Demonstrate effective leadership skills by managing time and delegation
  • Develop team members and future leaders utilizing available materials and systems
  • Support and execute division concepts and programs
  • Accountable for executing and meeting financial goals
  • Responsible for identifying areas of opportunity throughout the store and within the department
  • Ensure quality and consistent product availability and solutions to our guests
  • Responsible for safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
  • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
  • Oversee that department systems and processes are utilized consistently and correctly
  • Direct meetings with the food service leadership team to effectively plan production and promotion goals
  • Verifies team member schedules against business needs
  • Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
  • Verify all books and manuals are kept updated
  • Oversee inventory process and reporting
  • Oversee that Food Safety Procedures are adhered to
  • Approve all purchase orders and maintain adequate levels
  • Demonstrate good conflict management skills
  • Perform other duties assigned by upper management
Key Responsibilities:
  • Must be 18 years of age or older
  • High School Diploma or equivalent
  • Experience in management at United Supermarkets or a minimum of 2 years™ restaurant experience
  • The Department Manager is required to work the scheduled work shift or as needed to meet the needs of the store guests and team members
  • Ability to work and communicate with all levels of management and subordinates in a professional manner
  • Ability to self-motivate, problem-solve and work with minimal supervision
  • Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
  • Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs
  • Ability to work within a freezer and/or fridge for up to 15 minutes
  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, Email).
  • Ability to work at fast-paced, but efficient and controlled manner
  • Must maintain Certified Food Safety Manager certification
  • Bilingual English/Spanish a plus
  • Ability to receive phone calls at home
  • Must be flexible to work various hours/shifts, including weekends and holidays
  • Must attend meetings, including out-of-town, requiring overnight stays
  • Must be able to transfer to another store within the area
  • Ability to function as a team member and get along with others


This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

OUR MISSION

Ultimate Service Superior Performance Positive Impact