Patient Services Specialist 2
3 weeks ago
This is a hybrid role that will allow up to 75% remote work if desired. This role primarily supports data entry and referral scheduling with back-up responsibilities for department check-out, as needed. JOB SUMMARY The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior Patient Services Specialists. ESSENTIAL FUNCTIONS OF THE ROLE * Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries. Arranges follow-up visits and referral appointments. * Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patients to appropriate waiting areas. * Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. Discusses financial arrangements with patients, as requested. * Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately. * Aids with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests. Retrieves, transports, sorts and files medical records. Copies medical records chart for patient transfers and referrals as requested. * Helps in training, mentoring and providing help to junior staff as requested. KEY SUCCESS FACTORS * Excellent listening, social and communication (oral and written) skills, and professional, good and respectful telephone etiquette. Ability to adjust communication style to suit different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful. * Knowledge of patient registration procedures and documentation. * Knowledge of medical insurance claims procedures and documentation. Needs to have thorough knowledge of the Out of Network process * Skilled in the use of personal computers and related software applications. * Skilled in preparing and maintaining patient records. * Able to examine unpaid third-party claims and delinquent accounts to resolve appropriate follow-up actions to ensure payment. * Able to mentor and train staff. BENEFITS Our competitive benefits package includes the following * Immediate eligibility for health and welfare benefits * 401(k) savings plan with dollar-for-dollar match up to 5% * Tuition Reimbursement * PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level QUALIFICATIONS * EDUCATION - H.S. Diploma/GED Equivalent * EXPERIENCE - 1 Year of Experience
-
Patient Services Specialist 2
7 days ago
Austin, United States Baylor Scott & White Health Full timeThis is a hybrid role that will allow up to 75% remote work if desired. This role primarily supports data entry and referral scheduling with back-up responsibilities for department check-out, as needed. JOB SUMMARY The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to...
-
Austin, United States Baylor Scott & White Healthcare Full timeThis is a hybrid role that will allow up to 75% remote work if desired. This role primarily supports data entry and referral scheduling with back-up responsibilities for department check-out, as needed. JOB SUMMARY The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to...
-
Patient Services Specialist
3 weeks ago
Austin, United States CareerBuilder Full timeJOB SUMMARY The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones. ESSENTIAL...
-
Patient Appointment Services Specialist
2 weeks ago
Austin, United States Mayo Clinic Health System Full timeWhy Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the...
-
Patient Appointment Services Specialist
2 weeks ago
Austin, United States Mayo Clinic Health System Full timeWhy Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the...
-
Patient Service Coordinator
4 weeks ago
Austin, United States Texas Oncology Full timeOverview: **Texas Colon & **Rectal Specialists **is looking for a **Patient Service Coo rdinator **to join our team! This position will support the Austin location. **Texas Colon & Rectal Specialists **is a specialty surgical division within **Texas Oncology **that is committed to providing leading-edge treatments for colon and rectal diseases and...
-
Patient Services Coordinator
2 weeks ago
Austin, United States Texas Oncology Full timeOverview: **Texas Colon & **Rectal Specialists **is looking for a **Patient Service Coo rdinator **to join our team! This position will support the Austin location. **Texas Colon & Rectal Specialists **is a specialty surgical division within **Texas Oncology **that is committed to providing leading-edge treatments for colon and rectal diseases and...
-
Patient Access Specialist
6 days ago
Austin, United States Advanced Pain Care Full timeDescription: **Monthly discretionary bonus** **Salary starting $20.00 per hour and up** ***Medical, dental, vision benefits effective 1st of the month following hire date.** **Patient Access Specialist Job Purpose**: The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and electronic requests...
-
Patient Services Coordinator
3 weeks ago
Austin, United States Texas Oncology Full timeOverview: Texas Colon & Rectal Specialists is looking for a Patient Service Coordinator to join our team! This position will support the Austin location. This position will be a level 1or Sr depending on relevant candidate experience. Texas Colon & Rectal Specialists is a specialty surgical division within Texas...
-
Patient Access Specialist
2 weeks ago
Austin, Texas, United States Advanced Pain Care Full timeJob Type Full-timeDescriptionMonthly discretionary bonusSalary starting $20.00 per hour and up**Medical, dental, vision benefits effective 1st of the month following hire datePatient Access Specialist Job Purpose:The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and electronic requests from...
-
Patient Access Specialist
4 weeks ago
Austin, United States Advanced Pain Care Full timeJob DescriptionJob DescriptionDescription:***Monthly discretionary bonus******Salary starting $20.00 per hour and up*****Medical, dental, vision benefits effective 1st of the month following hire date.Patient Access Specialist Job Purpose:The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and...
-
Patient Access Specialist
4 weeks ago
Austin, United States Advanced Pain Care Full timeJob Type Full-time Description ***Monthly discretionary bonus******Salary starting $20.00 per hour and up*****Medical, dental, vision benefits effective 1st of the month following hire date.Patient Access Specialist Job Purpose: The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and electronic...
-
Patient Access Specialist
2 days ago
Austin, United States Advanced Pain Care Full timeJob DescriptionJob DescriptionDescription:***Monthly discretionary bonus******Salary starting $20.00 per hour and up*****Medical, dental, vision benefits effective 1st of the month following hire date.Patient Access Specialist Job Purpose:The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and...
-
Patient Access Specialist
4 weeks ago
Austin, United States Advanced Pain Care Full timeJob DescriptionJob DescriptionDescription:***Monthly discretionary bonus******Salary starting $20.00 per hour and up*****Medical, dental, vision benefits effective 1st of the month following hire date.Patient Access Specialist Job Purpose:The Patient Access Specialist (PAS) is responsible for professionally and enthusiastically answering incoming calls and...
-
Patient Service Specialist
2 weeks ago
Austin, United States Select Medical Full timeOverview Baylor Scott & White Institute for Rehabilitation Location: Austin, TX (Far West) Split position between Far West and Northcross clinic locations Patient Service Specialist (PSS) Hours: vary between Monday - Friday 7am - 7pm Full Time Compensation depends upon candidate's years of experience and internal equity. This is an entry-level...
-
Document Control Specialist 2
4 weeks ago
Austin, United States Enovis Full timeJob Description: At Enovis we sweat the little things. We embrace collaboration with our partners and patients, and we glory in the grind of scientific excellence — with the goal of transforming medical technology as we know it. Because that’s how we change the lives of patients for the better. And that’s how we create better together. As a key...
-
Patient Billing Specialist
2 months ago
Austin, United States Resolute Practice Solutions Full timeJoin Our Team: Patient Billing Specialist Are you passionate about making a difference in healthcare? Do you thrive in a dynamic, fast-paced environment where your skills can shine? Look no further! We're seeking a dedicated Patient Billing Specialist to join our growing team remotely. About Us: At Resolute Practice Solutions, we're committed to delivering...
-
Patient Billing Specialist
6 minutes ago
Austin, United States Resolute Practice Solutions Full timeJoin Our Team: Patient Billing Specialist Are you passionate about making a difference in healthcare? Do you thrive in a dynamic, fast-paced environment where your skills can shine? Look no further! We're seeking a dedicated Patient Billing Specialist to join our growing team remotely. About Us: At Resolute Practice Solutions, we're committed to delivering...
-
Customer Service Specialist
4 weeks ago
Austin, Texas, United States AdaptHealth LLC Full timeDescription:AdaptHealth Opportunity – Apply TodayAt AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please...
-
Patient Services Coordinator
1 month ago
Austin, United States Choice Health At Home Full timeRequires a valid LVN licensed in Texas. Job Summary The primary function of the Patient Services Coordinator is to schedule patient services and coordinate with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS). Job Qualifications **Education**: High School graduate. Graduate of an accredited school of vocational...