Program Training Lead

3 weeks ago

Boston, United States Acro Full time

Job Title: Program Training Lead

Project Duration: 12 Months (With Possible Renewal)

Worksite Address: Boston, MA 02108-Hybrid

The Training Lead is responsible for overseeing the tasks of a team of Trainers and leading all aspects of the end-to-end training program including needs assessment, instructional design and development, scheduling and logistics, training delivery and training evaluation.

The Training Lead will oversee the tasks of the Training Team to:

  • Develop the training strategy and plan in conjunction with the SI and product vendors.
  • Work with the SI and product vendors to update standard training materials with Commonwealth-specific detail on changes to current business practices.
  • Recommend training methodologies such as classroom, hands on lab, webinar, video and train the trainer approaches.
  • Work with agencies to identify staff to be trained, training sites, equipment for trainees needing adaptive measures.
  • Partner with CTR Statewide Learning team to to post courses, enable user enrollment and record attendance in the established learning management system.
  • Supply attendance data to the readiness and security teams prior to roll out of the new solution to ensure user readiness for go live.
  • Conduct post training assessments by users as to the effectiveness of training measures.

Specific Duties

The program Team Lead Training will have a solid comprehension of adult learning theory and instructional design with the ability to apply them in all aspects of the end-to-end training process; strong organizational and analytical skills with the ability to think strategically and operationalize the training strategy; well-development communication and facilitation skills; and the ability to motivate and supervise others and build trusted relationships with stakeholders, agency leaders, employees and the program team.

The Training Lead role has two facets:

  • Work with the SI and product vendors who will provide standard training materials and will participate in the development of certain deliverables such as the training strategy and training plan. The Training Lead will review vendor deliverables, provide feedback, and recommend corrections or updates to training materials as needed.
  • Develop updates to standard training materials to incorporate Commonwealth identity and branding. Develop new and/or update existing job aids as needed and organize and provide training to end-users.

Required Skills

  • Extensive experience in designing and delivering training programs in large-scale organizations similar in size and complexity to the Commonwealth.
  • Comprehensive understanding of adult learning principles, performance improvement interventions, and instructional design.
  • Well-developed consultative skills ability to lead and collaborate with clients/stakeholders on the assessment, design, development and delivery of innovative and effective learning and performance solutions that align with the strategic business needs of the organization.
  • Exceptional oral, written, and interpersonal communication skills.
  • Strategic thinker with ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions.
  • Excellent trainer, skilled facilitator, positive coach and change agent.
  • Ability to conduct needs assessments and evaluation training effectiveness through various methods, such as surveys, interviews, or performance metrics analysis.
  • Experienced manager with the ability to supervise, direct, coach and motivate others and provide timely and effective feedback to achieve and sustain desired levels of performance.
  • Strong team player and skilled collaborator capable of working effectively with and through others.
  • Demonstrated experience in using Office 365 including Word, Excel, Power Point, Visio, and Outlook, and SharePoint.
  • Experience with learning management systems (LMS) or other training delivery platforms.
  • Comprehensive understanding in the use of virtual meeting tools including MS Teams and Zoom and advanced collaboration features such as use of recording, live transcription, breakout rooms, and polls.
  • Familiarity with project management methodologies, particularly in the context of training program development and implementation.
  • Travel to different state agencies, within the Commonwealth, may be required.

Preferred Skills

  • Demonstrated experience with multimedia and instructional design tools such as Captivate, Camtasia, and Snagit.
  • Experience with project-related tools such as Test Director, JIRA, and Confluence
  • Training leadership experience in large organizations with the following Financials characteristics:
  • Sophisticated Chart of Accounts to support budget controls and reporting across multiple units or organizations
  • GAAP reporting
  • Federal Grants Management
  • Project Management
  • Asset and Inventory Tracking and Management
  • Procurement and Contracting
  • Billing and Accounts Receivable
  • Data Reporting and Analytics.

Minimum Entrance Requirements

  • A Bachelors degree (Masters preferred) in Adult Education, Educational Technology, Instructional Design or Performance Improvement.
  • At least 5 - 7 years of experience in the planning, analysis, design, development, implementation, and evaluation of training programs is required.

by Jobble

  • Program Training Lead

    4 weeks ago

    Boston, United States Boston Pioneer Solutions Full time

    **Position: Program Training Lead** **Location: Boston MA - Hybrid** **Duration: 12 months** **Hours/week: 37.5 hours /week** **Extension: Highly possible (Project duration is 24 months, and hence Extension is likely after a year)** The **Training Lead **is responsible for overseeing the tasks of a team of Trainers and leading all aspects of the...

  • Training Lead

    3 days ago

    Boston, United States LanceSoft Full time

    Position Summary: The goal of the training effort is to prepare users of the new Financials solution in 150+ Commonwealth agencies to use the new solution and understand any business process change that its successful adoption will entail. The BEST Training Lead (Training Lead) will report to the BEST Change Management Lead and will work closely with the...

  • Training Lead

    2 weeks ago

    Boston, United States The Computer Merchant Full time

    JOB TITLE: Training Lead JOB LOCATION: One Ashburton Place, Boston WAGE RANGE*: $55-$60 JOB NUMBER: ITS77 - RFR-FY24-012 REQUIRED EXPERIENCE: Team Lead Training will have a solid comprehension of adult learning theory and inst...

  • Training Specialist

    7 days ago

    Boston, United States Pine Street Inn Full time

    SCHEDULE: 40 hours, Monday-Friday, 8:30am-5:00pm, with flexibility and occasional evening and/or weekend hours LOCATION: 444 Harrison Ave., 6th Floor JOB DESCRIPTION:SUMMARY OF POSITION: The Training Specialist will be responsible for designing, developing, and delivering training programs to employees across the organization. This individual will work...

  • Director Professional Development and Training

    4 weeks ago

    Boston, Massachusetts, United States Qlarant Full time

    WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 13 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity...

  • Training Coordinator

    2 weeks ago

    Boston, United States Axelon Full time

    Job Title: Training Coordinator (Remote - CST or EST) Pay: 25-28/hr Description: Under general supervision, coordinates the logistical support for training programs. Support includes learning management system (LMS) setup. Scheduling of training programs through creation of session and events in LMS. Notify to attendees via custom emails, maintain training...

  • Training and Quality Assurance Manager

    3 days ago

    Boston, United States Pine Street Inn Full time

    SCHEDULE: 40 hours, Monday - Friday, 8:00 a.m. - 4:30 p.m. (some evenings and weekends as needed)LOCATION: Remote (with Travel)The Electronic Health Record Specialist is a non-essential position in the event of emergency or weather and will work 100% remote at this time in accordance with the Pine Street Inn Remote Working PolicyJOB DESCRIPTION:SUMMARY OF...

  • UX Design Lead

    1 week ago

    Boston, United States Netpace Full time

    Location: Boston, MA and remote Product/s: API developer portal Seeking an UX Design Lead to join its API Program and design for business-critical APIs and other developer tools on internal and external facing portals. The UX Designer will be responsible for creating intuitive, user-centered designs for our digital products and services, reporting directly...

  • UX Design Lead

    2 days ago

    Boston, United States Netpace Full time

    Location: Boston, MA and remote Product/s: API developer portal Seeking an UX Design Lead to join its API Program and design for business-critical APIs and other developer tools on internal and external facing portals. The UX Designer will be responsible for creating intuitive, user-centered designs for our digital products and services, reporting directly...

  • Harm Reduction Technicians

    3 weeks ago

    Boston, United States Boston Health Care for the Homeless Program Full time

    Job DescriptionJob DescriptionHEALTH CARE THAT MATTERS We’re at a challenging time in health care with the dueling epidemics of the overdose crisis and COVID-19.Boston Health Care for the Homeless Program is proud to be part of the solution. As such, we have been providing care at Mass/Cass for the past three years. Our patients have some of the most...

  • Administrator in Training

    4 weeks ago

    Boston, United States Next Step Healthcare Full time

    **Full Time Position** **Next Step HealthCare is seeking an Administrator in Training (AIT) to join our management team!** The **Administrator in Training (AIT)** will learn overall facility operations to provide leadership in quality patient care in accordance with all laws and regulations. The Administrator in Training (AIT) will receive on-the-job...

  • Program Mgr Affiliate Programs

    7 days ago

    Boston, United States Harvard University Full time

    The Program Manager for Affiliate Programs (PMAP) will manage the Joint Accreditation (JA) process for HMS affiliate programs. The PMAP will lead several team members dedicated to delivering accredited programs from our network of 15 affiliate hospitals/organizations. The Program Manager will oversee the development and sustainable management of...

  • CDPP Program Manager

    3 weeks ago

    Boston, United States Codman Square Health Center Full time

    Job Details Job Location Codman Square Health Center - Dorchester, MA Description Position Summary: Reporting to the Chief Nursing Officer, the Manager will lead and develop programming for HIV, HCV, STI and Substance Abuse. The Manager will report directly to CNO (or Director of PH) and receive guidance from the Medical Director for the services. The...

  • Residential Program Director

    3 weeks ago

    Boston, United States NORTH SUFFOLK COMMUNITY SERVICES INC Full time

    Job DescriptionJob DescriptionAs a Residential Program Director for North Suffolk Mental Community Services, you’ll be in charge of an intensive group living environment within the Adult Community Clinical Services Program. The Residential Program Director provides administrative leadership, supervision and direction for all team members.Expectations of...

  • Neurodiversity Program Manager

    7 days ago

    Boston, United States Berklee College of Music Full time

    Job Description: The mission of Accessibility Resources for Students (ARS) at Berklee is to ensure access, create an equitable college experience, and promote inclusion for students with disabilities in all classes, programs, and activities on all Berklee campuses. Through collaboration and partnerships with students, faculty, and staff, ARS strives to lead...

  • Associate Director of Statistical Programming

    7 days ago

    Boston, United States Harvard University Full time

    Duties and responsibilities include, but are not limited to, the following:Signatory for CBAR Programming SOPs with responsibility for document revisions, CAPA management, response to internal audit, statistical programming representative for external audit / inspectionLead Programming Core priorities and commitments, including assessment of new...

  • Program Administrator

    1 week ago

    Boston, United States Boston Medical Center Part time

    POSITION SUMMARY: The GME Program Administrator is responsible for assuring that programs for the education of Internal Medicine residents/fellows are properly organized, well-coordinated, effective, monitored, and in compliance with requirements set by Boston Medical Center (BMC) and by all organizations and agencies (such as the ACGME and the governing...

  • Program Director

    5 days ago

    Boston, United States Massachusetts General Hospital(MGH) Full time

    GENERAL SUMMARY/ OVERVIEW STATEMENT: The Division of Infectious Diseases at Massachusetts General Hospital is at the forefront of innovative clinical trials. In 2020, recognizing the need for a dedicated infrastructure, they established the Infectious Diseases Clinical Research Unit (ID CRU), led by Dr. Boris Juelg, Dr. Arthur Kim, and Diane Kanjilal, FNP....

  • Retail Business Training Manager

    4 weeks ago

    Boston, United States More Than Words Full time

    MORE THAN WORDS (MTW) SEEKS a high energy, engaging individual who is creative, motivated, and detail-oriented to join the retail team and create a welcoming space for young people to learn to run a business, and for our community to shop, read, and engage in our mission. This position would lead a team of 3-6 youth employees to manage their own retail...

  • Expert Transportation Security Officer-Security Training Instructor

    3 weeks ago

    Boston, United States Transportation Security Administration Full time

    Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure...