Expert Transportation Security Officer-Security Training Instructor

Found in: Talent US 2 C2 - 1 week ago

Boston, United States Transportation Security Administration Full time

Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Expert Transportation Security Officer-Security Training Instructor position is located at Logan International Airport (BOS), Transportation Security Administration, Department of Homeland Security (DHS). As a Expert Transportation Security Officer (ETSO), you will support the airport training program through performance of a variety of training related functions. In addition to program responsibilities, as an ETSO you will perform pre-board security screening of persons, cargo, carry-on, and checked baggage as directed by the Federal Security Director (FSD) or his/her designee a minimum of 20% of the time. Specific program responsibilities include the following: Acting as training course lead in support of Training Programs including ensuring class materials are coordinated and in place, confirming roster, ensuring evaluations are done and submitted, conducting testing, and recording of results, and ensuring all employee course completion information is recorded in the Online Learning Center (OLC). Performing training instruction within established guidelines and standards in support of nationally developed training courses (., new hire training, On-Screen Alarm Resolution Protocol, Crossover). Supporting recurrent training needs; conducting return to duty and remediation training. Developing and/or adapting local training materials to meet requirements. Delivering instructor development courses in support of the STI position (., Instructor Presentation Skills Course and Train the Trainer Courses for nationally developed programs). Assisting Training Specialist in providing oversight to collateral duty Assistant Training Instructors (ATI) and other support staff. Conducting instructional delivery quality assurance assessments at local airports or transportation facilities, as well as assisting with assessments at other locations as needed; contributing to reviews and edits of Standard Operating Procedures. Conducting TSA Quality Assessments (locally or nationally). Managing classroom dynamics, resolving classroom problems, and coordinating needed support and materials; monitoring and evaluating training for appropriate adjustments and recommending enhancements; maintaining communication with management and supervisors concerning training issues that may reveal security screening weaknesses or vulnerabilities. As directed, providing mentoring/coaching to address identified training needs. Administering and scoring training tests (., job knowledge, image). Assisting with PASS Practical Skills Observations (PSOs) and conducting Level 3 assessments. NOTE: Employees must maintain all screening certification requirements and perform screening functions (passenger, baggage, or both) a minimum of 20% of the time.

Emergency Essential Position: This position is designated as an Emergency Essential (EE) position. This designation requires the employee to remain in a duty status if an emergency arises.

NOTE: Employees occupying frontline positions, ., individuals performing security screening operations and occupying positions that involve contact with the traveling public on a regular and recurring basis, are required to wear TSA approved and issued personal protective equipment (PPE). This requirement is in place to address the COVID-19 pandemic and comply with Executive Order 13991 and TSA's Pandemic and Emerging Infectious Disease and Workforce Protection Plan. PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority.

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