Program Mgr Affiliate Programs

3 weeks ago

Boston, United States Harvard University Full time
The Program Manager for Affiliate Programs (PMAP) will manage the Joint Accreditation (JA) process for HMS affiliate programs. The PMAP will lead several team members dedicated to delivering accredited programs from our network of 15 affiliate hospitals/organizations. The Program Manager will oversee the development and sustainable management of relationships with course directors and planners.

Primary responsibilities include overseeing the entire accreditation lifecycle for course directors and participants, from initial proposal submission to course completion and renewal, as well as meticulous credit reporting.

The PMAP will direct a team of education coordinators, along with casual staff (LHT) and seasonal temporary staff. The PMAP will work collaboratively with team members in setting and communicating work standards, managing workflow, and providing ongoing professional development and coaching.

Staff Management and LeadershipManage the program education team responsible for developing, renewing, and delivering more than 125+ accredited affiliate course programs offered annually by HMS PGMECultivate and maintain strong relationships with course directors, hospital support staff, and other key stakeholdersDevelop and execute training programs for new hires and existing staff to align with updated accreditation or institutional criteria standardsFoster a collaborative and supportive team environment such that any issues and/or troubleshooting are escalatedDevelop and manage program standards to ensure consistency with all accredited programs
Operational Oversight/Administrative ManagementProvide exceptional customer service to affiliate course staff and internal stakeholders, ensuring compliance with accreditation and HMS policies and proceduresMeet with new course directors and planners of HMS affiliate courses to advise them on course processes related to accreditation criteria and HMS policies and proceduresDevelop and manage processes related to the accreditation lifecycle of an HMS affiliate course, ensuring clear and effective communication on those processes with relevant team members and stakeholdersPerform ongoing analysis on the HMS Affiliate Course process with input from the team and recommend process or technology changesGather and report HMS Affiliate course information to help meet participant statistics OEE and PGME strategic goalsPartner with other CE teams to ensure the end-of-course evaluation/certificate processes
Accreditation/Compliance ResponsibilitiesServe as the departmental liaison to program stakeholders, communicating University, GCE, AMA, and ACCME/JA policies and criteriaStay informed of current ACCME/JA, AMA, and Medical Board policies and criteria, maintaining accurate activity files for accreditation documentationAssist in maintaining precise and comprehensive activity files for accreditation documentation, clinician credentialing, and financial reports mandated by HMS and industry supporters. This entails, among other responsibilities, gathering and scrutinizing faculty Disclosure and Resolution of Conflict-of- Interest forms and syllabus documentation to guarantee adherence to ACCME and HMS standardsCollaborate with accreditation staff to identify compliance vulnerabilities and implement corrective measures, advising course directors on compliance issuesUndertake additional tasks as directed by the Director and Leadership. The Office for External Education provides health care professionals, corporations, and lay audiences with broad access to Harvard Medical School’s peerless and constantly expanding body of medical knowledge. Our educational offerings are created in collaboration with members of the school’s almost 12,000-member faculty and reflect firsthand, expert clinical insights based on breakthrough research and best practices

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