Claims Manager

2 weeks ago

Fontana, United States TCI Transportation Full time

Join our team at TCI Transportation, a premier provider in transportation services known for our commitment to excellence and a track record of efficiency and reliability. We pride ourselves on maintaining a culture of safety, professionalism, and customer satisfaction. To continue our tradition of outstanding service, we are seeking an experienced Claims Manager to lead our claims handling department.

Role Summary:

As the Claims Manager, you will have a pivotal role in overseeing the management and resolution of various claims encompassing auto, workers comp, property damage, freight claims, and subrogation. This managerial position is responsible for leading and guiding a team of 2 claims administrators and ensuring smooth operation, stringent compliance, and maximization of recovery efforts.

Key Responsibilities:

  • Oversee the processing of all claims related to auto, workers comp, property damage, freight, and subrogation.
  • Provide leadership and direct supervision to a team of claims administrators, offering training, support, and guidance.
  • Develop and implement claims handling procedures to improve efficiency and effectiveness.
  • Coordinate with insurance carriers, adjusters, attorneys, and other stakeholders to resolve claims expeditiously and favorably.
  • Analyze trends in claims, develop strategic plans for loss mitigation, and report to senior management.
  • Ensure compliance with all federal, state, and industry regulations related to claims management.
  • Act as the primary point of contact for all escalated claims issues.
  • Facilitate subrogation efforts, including identification of opportunities and coordination with the legal, safety and human resource departments when necessary.
  • Manage claims reserve and settlement authority levels within company guidelines.
  • Oversee the claims audit process, both internally and with external partners.
  • Continuously assess risk management practices and recommend improvements.
Qualifications:
  • Bachelor's degree in Business, Finance, Risk Management, or a related field.
  • Professional certification (e.g., AIC, SCLA, ARM, CPCU) is strongly preferred.
  • Minimum of 5 years of claims management experience, preferably in the transportation industry.
  • Demonstrated expertise in managing auto claims, workers' compensation, property damage claims, freight claims, and subrogation.
  • Proven leadership skills with the ability to manage and mentor staff.
  • Strong negotiation and conflict resolution skills.
  • Excellent communication and interpersonal abilities.
  • Robust analytical and strategic-thinking skills.
  • Proficient in claims management software and Microsoft Office Suite.
  • Committed to continuous education and staying current with industry best practices.
What We Offer:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • A dynamic and supportive work environment with opportunities for professional growth.


About Us:

We are a family-owned company doing business since 1978.

Our Core Values are: Dedicated, Positive, Innovative, Ethical and Accountable.

We are dedicated and committed to safety, each other, and our customers.

Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.

Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.

Compensation:

Starting at $90,000 + Incentives.

Department Safety Locations Fontana, Houston, Phoenix, AZ Remote status Hybrid Remote

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