Dental Front Office
2 weeks ago
Seeking an experienced front desk lead (treatment coordinator/biller) to join our team.
Front Office Duties Include: Scheduling, treatment plan presentation, collections, posting payments, billing, claim follow up.
Knowledge of Open Dental practice management software is HIGHLY preferred.
Knowledge and experience with PPO and Medical is HIGHLY preferred
Responsibilities:
- Serve as the main point of contact for patients seeking treatment
- Maintain patient flow and schedule appointments and coordinate treatment plans for patients
- Verify insurance coverage and obtain necessary authorizations for treatment
-Knowledge of basic and advanced dental terminology and being comfortable with presenting dental information to patients.
-Present treatment plan and financial arrangements (Sunbit, Carecredit)
- Bill/preauthorize/follow up with dental insurance company
- Collect and process patient payments and assist with billing inquiries
- Maintain accurate and up-to-date medical records and demographics
- Follow up with healthcare providers (including specialists) to ensure seamless patient care
- Provide exceptional customer service and address patient concerns or questions in a professional manner
Skills:- General Practice
- Bilingual
- Claims/Appeals
- Cross-trained (Front/Back Office)
- Treatment Planning
- Scheduling
- PPO
- Denti-Cal
- Management Experience
- Open Dental
- Spanish
- Dental
- PTO
- Bonuses
- $22-$30/hour
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