IT-Support Specialist

2 weeks ago


Sioux Falls, United States T&A SYSTEME GmbH Full time

Zur Erweiterung unseres Service- und Operations-Teams bieten wir aktuell folgende Position in Voll- oder Teilzeit.Zur Erweiterung unseres Service- und Operations-Teams bieten wir aktuell folgende Position in Voll- oder Teilzeit. Ihr Profil Abgeschlossene Berufsausbildung im IT-Bereich(z.B. Fachinformatiker) oder ein Informatik- oder informatikorientiertes Studium

Wünschenswert, aber nicht zwingend, sind KenntnissegemanagterWAN-Netze(MPLS, SD-WAN, IPSec VPN, SSL VPN) Rasche Auffassungsgabe und lösungsorientiertes Handeln Kommunikationsstärke und Teamfähigkeit Motivation, Verantwortungsbewusstsein Gute Deutsch- und Englischkenntnisse in Wort und Schrift Ihre Aufgaben Werden Sie Leistungsträger in unserem stark wachsenden Geschäftsbereich SD-WAN durch

Mitarbeit in unserem Network Operations Center (NOC), dabei insb. Abwicklung von Support-Fällen,d.h.:

Annahme der Kundenanfragen, Pflegevon Monitoringsystemen (autom. Störmeldungen), vollständigeErfassung im T&A-Service-Desk-System, selbständige Lösung anfallender Probleme oder Koordination Dritter zur Lösung der Supportfälle.

ggf. Tätigkeiten zum Betrieb, zur Wartung und Entstörung der Systeme in unserem Rechenzentrumsowie IT-Betriebsunterstützungsleistungen für unsere Kunden. Unser Angebot

Festanstellung : Wir bieten eine langfristige Festanstellung mit einem attraktiven Gehaltspaket. Arbeitsumfeld : Bei uns erwartet Sie ein professionelles und angenehmes Arbeitsumfeld, das Flexibilität und Familienfreundlichkeit fördert. Spannende Projekte:

Wir arbeiten mit nationalen und internationalen Kunden an innovativen Projekten und Services und haben hervorragende Kontakte zu Herstellern. Entwicklungsmöglichkeiten : Bei uns haben Sie die Chance, sich umfangreich weiterzuentwickeln und zu entfalten. Arbeitszeit- und Arbeitsortkonzepte:

Wir bieten flexible Arbeitszeit- und Arbeitsortkonzepte (inkl. Arbeiten von Zuhause), um Ihren Bedürfnissen gerecht zu werden. Büroalltag:

Wir legen Wert auf einen angenehmen Büroalltag, einschließlich moderner Arbeitsplätze und Annehmlichkeiten wie Getränke, Obst und Süßigkeiten. Interesse? Wir betreiben eine antidiskriminierende Anstellungspolitik und legen Wert auf Chancengleichheit und Diversität.

Wir freuen uns auf Ihre vollständige und aussagekräftige Bewerbung, inklusive Gehaltsvorstellung und frühestmöglichem Eintrittstermin.Bitte nutzen Sie hierfür ausschließlich unser Bewerberformular.

Für Fragen stehen wir natürlich auch sehr gerne per E-Mail und Telefon zur Verfügung.

### Stichworte: IT, TK, Telekommunikation, WAN, SD-WAN, Netzwerk, Kundenbetreuung, Service, Support, Administration, Operations #J-18808-Ljbffr



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