Office Support Specialist
2 weeks ago
- Full-Time (40 hrs/wk): Monday-Friday, varied shifts between 9:00AM-9:00PM + Alternating Weekends
- Provide superior service to our customers through financing assistance, customer service, delivery, and sales support for our retail stores
- Assist our Finance & Accounting department with various tasks including the following:Enter finance and credit card transactions into Storis software
- Review of previous day's sales orders and transactions for accuracy
- Reconciliation of previous day's transactions (cash, credit card, financing, etc.)
- Collection and follow-up on any uncollected accounts receivable
- Resolve customer concerns in a polite, professional, and timely manner
- Resolve finance process and funding issues with multiple finance companies
- Review and determine required action to resolve any issues with customer tickets
- Support sales and office staff at all retail locations
WHAT DO WE OFFER?
- $ Competitive Wages $
- Growth Opportunities- With ourpromote-from-within-first philosophy, our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company
- Excellent Benefits Packageincluding Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH
- Great Employee & Family Discountson our beautiful furniture, mattresses, and accessories
REQUIREMENTS/QUALIFICATIONS:
- Associate degree or equivalent from two-year college or technical school;ORsix months to one-year related experience and/or training;ORequivalent combination of education and experience
- Upon job offer, must be able to pass a background checkprior to starting employment
- Strong customer service skills, including friendly, courteous and outgoing demeanor
- Telephone and computer proficiency including technical aptitude with the ability to use Microsoft products
- Demonstrate excellent communication skills (written, verbal, and listening)
- Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
- Possess good judgment, ability to accept responsibility and handle confidential information
Furniture Mart USA is an Equal Opportunity Employer
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