Hotel Front Desk Clerk

3 weeks ago

New York, United States Hotel Resource Full time

**Hospitality - Hotel**

**Hotel Front Desk Clerk**

Hotel Front Desk Clerk DelMonte Hotel Group Troy NY

**Hotel Front Desk Clerk**

**Company:**

DelMonte Hotel Group

**Location:**

515 River Street

12180

US

**Category:**

Hospitality - Hotel

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time/Part-Time

**Manages Others:**

No

**Requirements:**

As a **Front Desk Clerk**, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

Greet, register, and assign rooms to guests.

Answer telephone.

Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.

Make and confirm reservations.

Monitor room availability.

Block rooms.

Program wake-up calls.

Handle guest mail and messages.

Perform check-out services.

Open and close shifts making cash drops as necessary.

Maintain market stock and coffee area as needed.

Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.

Provide guests with directions and information regarding the local area.

Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.

Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.

**Job Requirements**

We are looking for a self-motivated **Front Desk Clerk** with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.

Solid organizational, time-management and prioritization skills

Exceptional customer service skills

Ability to multi-task in a fast-paced environment

Basic computer and administrative skills

Availability to work a flexible schedule

**Benefits**

As a **Front Desk Clerk** with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a careerthe kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

Competitive pay

Comprehensive benefit packages for full-time positions

Hotel room discounts at our locations around the globe

Discounts on food and beverages

Professional development and advancement opportunities

**Front Desk Clerk** .

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today we're waiting to hear from you

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