Front Desk Agent
4 weeks ago
Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.
Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run remarkably. Our guests benefit from what each associate does as a part of this shared vision. We live the belief that we are successful because of our associates and that every role is important. As you grow, so does Crescent.
We value you and what you do. We manage properties of every size and major brand across North America.
Our goal is to hire the best people and prove that we are the only place you will ever want to work. Join us on that journey and explore the opportunities with us.
Here is what you will be doing each day:
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/herAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
What is required?
Experience as a Front Desk Agent in a hotel preferred
Excellent customer service skills
Excellent computer, communication and interpersonal skills
For applicants who will be working in NYC, the anticipated compensation range for the position is $19.00 to $21.00 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.
QualificationsCustomer service experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
Source: Hospitality Online
-
Front Desk Agent
3 weeks ago
New York, New York, United States Crescent Hotels & Resorts, LLC Full timeDescriptionWe are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Crescent Hotels and Resorts...
-
Front Desk Agent and Night Audit
3 weeks ago
New York, New York, United States Doubletree Newark Penn Station Full timeDoubletree by Hilton Newark Penn-Station is seeking a Front Desk/Night Auditor. This dual role, working as both front desk agent on necessary shifts and night auditor on necessary shifts is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue...
-
front desk clerk
7 days ago
New York, New York, United States ESFM Full timeWelcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the ESFM with the position of FRONT DESK CLERK (FULL TIME) - ESFM which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply...
-
Front Desk Agent
6 days ago
New York, New York, United States Hotel Barrière Fouquet's Full timeHotel Barrière Fouquet's - New York is looking for an experienced and responsible Guest Service Agent. As Guest Services, you will ensure the guests have a great experience. You will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure any issues are resolved. This position reports to the Director of Front...
-
Dental Front Desk Receptionist
4 weeks ago
New York, New York, United States Allstatedental Full timeWelcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Allstatedental with the position of Dental Front Desk Receptionist - Allstatedental which was opened this. If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every...
-
Assistant Front Office Manager
23 hours ago
New York, New York, United States Hyatt Centric Midtown 5th Avenue New York Full timeDESCRIPTIONThe Hyatt Centric New York is seeking an experienced Assistant Front Office Manager who will assist in leading the Front Office staff in the proper execution of Guest Satisfaction and Front Desk service standards. The Assistant Front Office Manager will also assist in hiring team members, managing performance, communicating feedback, and training...
-
Lifestyle Front Desk Agent
1 month ago
New York, New York, United States The New York EDITION Full timeAdditional Information Pay: $ $39.31/hourJob Number Job Category Rooms & Guest Services OperationsLocation The New York EDITION, Five Madison Avenue, New York, New York, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and...
-
Assistant Front Office Manager
4 weeks ago
New York, New York, United States Hotel Talent NYC Full timeThe Assistant Front Office Manager supervises the front desk operation, including staff training, inter-department communications, and staff accountability. The Assistant Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest...
-
Lifestyle Front Desk Agent SUBSTITUTE
1 month ago
New York, New York, United States The New York EDITION Full timeAdditional Information Pay: $29.48-$39.31/HourJob Number Job Category Rooms & Guest Services OperationsLocation The New York EDITION, Five Madison Avenue, New York, New York, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and...
-
RAD Quantitative Developer
3 weeks ago
New York, New York, United States BlueCrest Capital Management Full timeJob Title: RAD Quantitative Developer Location: New York Department: Technology PermanentDepartment Overview: The front office RAD technology team are responsible maintaining and building trading desk tools, both bespoke to pods and general to a desk.The team sits within the Front office technology group which also contains Quant Research and the Risk and...
-
Property Desk Adjuster
21 hours ago
New York, New York, United States tapwage Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Welcome Desk Agent
4 weeks ago
New York, New York, United States W New York - Times Square Full timeAdditional Information Pay: $ $28.00/hourJob Number Job Category Rooms & Guest Services OperationsLocation W New York - Times Square, 1567 Broadway, New York, New York, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome To Our FamilyAs a world-class leader in the travel industry, there's no better...
-
Front Desk Clerk
2 weeks ago
New York, New York, United States Brooklyn and Bronx 360 Security Service Full timeSecurity receptionists are positioned at entranceways to welcome everyone who comes through the door. Establishing contact serves several purposes. Visitors can state why they are there, and the security receptionist can guide them to the appropriate destination or perform an action such as signing for packages.
-
Agent Assistant
2 days ago
New York, New York, United States The Gersh Agency, LLC Full timeWe are seeking a highly motivated and detail-oriented assistant in New York to support the Head of our Books & Media Rights Department. They represent authors, filmmakers, screenwriters, journalists, estates and all forms of intellectual property. You must have 1+ years of experience supporting a busy executive on a desk in an administrative function with...
-
Application Developer
4 weeks ago
New York, New York, United States Bank of America Full timeResponsible for developing enhancing modifying and/or maintaining applications in the Global Markets environment. Software developers design code test debug and document programs as well as support activities for the corporate systems architecture. Employees work closely with business partners in defining requirements for system applications. Employees are...
-
Bell Person
2 days ago
New York, New York, United States Loews Hotels & Co. Full timeLoews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure.Job SpecificAssists arriving...
-
VP/Director - Equity Derivatives Quant
1 month ago
New York, New York, United States Selby Jennings Full timeTitle: VP/Director - Equity Derivatives Quant Salary: $300,000 + Total Compensation A top tier investment bank is looking bring on an VP/Director - Equity Derivatives Quant. A great opportunity to join a collaborative and growing team that enables entrepreneurship and exposure to exciting new projects. The ideal candidate will have experience building...
-
Hotel Front Desk Associate
23 hours ago
New York, New York, United States xStellar Inc Full timeDON'T WAIT, CALL AND GET A PHONE INTERVIEW NOWThis is a steady job with decent hourly pay and benefits.Other jobs also available.Special support programs for adults with disabilities and veterans.QualificationsHigh School graduate or GEDHotel Experience RequiredDependableAble to work independently without supervisionSelf starterWelcome, register, orient and...
-
Equity Quant Strat
1 month ago
New York, New York, United States Selby Jennings Full timeEquity Quant Strat - Tier 1 US IB - NYCThis organization is investing heavily in the equity structured products business and is dedicated to growing this centralized team to support sales, trading and structuring. The team is looking for strong strats to build algorithms the automate the business across pricing, execution, and other systems. This team has a...
-
Student Affairs Senior Office Assistant
21 hours ago
New York, New York, United States The New School Full timeThe Student Affairs Senior Office Assistant is a front-facing, administrative support role for the Student Affairs Unit within the division of Student Success. This is an exciting opportunity for someone enthusiastic about customer service, engaging visitor experiences, higher education, and administrative operations. Reporting directly to the Associate...