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Specialist, Leave of Absence

3 months ago

Salt Lake City, United States Edwards Lifesciences Full time

Make a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you'll deliver solutions to attract and retain talent. Your work will enable our teams to thrive as they help patients live healthier and more productive lives.

Provide case management within assigned location as it relates to leave of absence and/or accommodation needs

How you'll make an impact:

  • Serve as an advisor and administrator of LOA (leave of absence) programs.
  • Provide guidance and recommendations to stakeholders (e.g., HR, plant leaders) and determine eligibility for various leave types and communicate to employees on needed information.
  • Provide case management of all accommodations and LOA claims within the US location, including conducting and documenting factual investigations, analyzing records, and providing recommendation on appropriate outcomes. Oversee and refine the integration of accommodations and LOA E2E process and act as a liaison with other relevant stakeholders (e.g., Benefits, Payroll, EHS, Risk Management and Employee Relations and Legal).
  • Develop return to work strategies and/or accommodations in collaboration with cross-functional teams. Advise managers and employees on work coordination and accommodations. Actively search in Edwards open positions to try to accommodate the employees with restrictions.
  • Develop reporting metrics (e.g., trending) and provide insights to HR and plant leaders
What you'll need (Required):
  • Bachelor's Degree in in related field required.
  • 3 years of previous related experience in leave of absence and/or worker's compensation programs Preferred.
What else we look for (Preferred):
  • Experience with an ERP system (Workday preferred)
  • Experience and understanding of HR enabling technologies (e.g., case management, employee and manager self-service) and how they work within a customer service business environment (ServiceNow preferred).
  • Proven expertise in Microsoft Office Suite including Word, PowerPoint, Access, and Excel
  • Good written and verbal communication skills and interpersonal relationship skills
  • Good problem-solving, organizational, analytical and critical thinking skills-
  • Moderate knowledge of federal or state leave and disability regulations, specifically ADA/ADAAA, FMLA, California Pregnancy Disability Leave, CFRA, Paid Family Leave, and Intermittent Leave
  • Ability to operate effectively and proactively in a customer service environment with a customer focus and employee experience mindset
  • Strict attention to detail
  • Ability to interact professionally with all organizational levels
  • Ability to manage competing priorities in a fast-paced environment
  • Ability to work in a team environment, including inter-departmental teams and representing the organization on specific projects.


Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.