Receptionist

1 week ago

Orange, United States PDS Health Full time

Now is the time to join Orange Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
  • Schedule appointments that result in each healthcare provider having a smooth, productive day
  • Interact and communicate with patients and guests in the reception area during their wait time
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
  • Ensure that all tasks on the front office checklist are completed daily
  • Post payments to patient accounts in accordance with Company policies
  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required
  • Thorough understanding of business imperatives and how the role directly impacts metrics
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Other duties and responsibilities as assigned
Qualifications
  • High School Diploma or general education degree (GED)
Preferred
  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
  • Knowledge of office practices, technology applications and patient insurances
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; creates a win/win need for change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to manage tasks and time effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Compensation Information

$16.00-$21.50 / Hourly

  • Receptionist

    1 month ago

    Orange, Texas, United States Health Business Solutions Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Health Business Solutions. As a Receptionist, you will be the first point of contact for visitors and clients, providing a positive and professional impression of our company.Key Responsibilities:Greet and welcome visitors, clients, and employees in...

  • Non-Clinical - Administrative - Receptionist

    1 month ago

    Orange, United States vTech Solution Full time

    RECEPTIONIST - REHABILITATION SERVICES 5X8S DAYS START TIME FLEXIBLE Job Profile Summary: The Receptionist greets associates, clients and visitors. Receives and relays incoming, outgoing, and internal calls. Refers messages to appropriate parties. Announces visitors and directs them to proper destination. Maintains records and logs. Refers non-routine...

  • Receptionist (Bilingual - Vietnamese)

    2 weeks ago

    Orange, California, United States Astiva Health, Inc Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Astiva Health, Inc. in Orange, CA.Target Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience.About Us:Astiva Health, Inc. is a premier healthcare provider specializing in Medicare and HMO...

  • Senior Receptionist

    3 weeks ago

    Orange, California, United States Mainplace Senior Living Full time

    Mainplace Senior Living is seeking a dedicated and professional Receptionist to provide exceptional service to our residents, their families, and our community. We are guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First) Ownership We are looking for...

  • Orthopedic Receptionist

    4 weeks ago

    Orange, California, United States Restore Orthopedics and Spine Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Restore Orthopedics and Spine Center.Key ResponsibilitiesGreet patients and families, providing exceptional customer service and ensuring a positive experience.Verify patient insurance and enter information into our system.Collect co-payments and...

  • Medical Office Receptionist

    1 month ago

    Orange, New Jersey, United States SMITH ALLERGY & ASTHMA OF CNY PLLC Full time

    Job OpportunitySmith Allergy & Asthma of CNY PLLC is seeking a highly organized and detail-oriented individual to join our team as a Front Desk Receptionist.The ideal candidate will have excellent communication skills, be able to multitask, and maintain confidentiality. Experience with Medent is required.This is a full-time position, working between our...

  • Receptionist (Bilingual - Vietnamese)

    2 weeks ago

    Orange, California, United States Astiva Health, Inc Full time

    About Astiva Health, Inc.Astiva Health, Inc. is a premier healthcare provider specializing in Medicare and HMO services. Our mission is to deliver comprehensive care tailored to the needs of our diverse community, prioritizing accessibility, affordability, and quality in all aspects of our services.Job SummaryWe are seeking a highly organized and...

  • Receptionist (Bilingual - Vietnamese)

    2 weeks ago

    Orange, United States Astiva Health, Inc Full time

    Job Title: ReceptionistTarget Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience.About Us:Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community,...

  • Receptionist (Bilingual - Vietnamese)

    2 weeks ago

    Orange, United States Astiva Health, Inc Full time

    Job Title: ReceptionistTarget Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience.About Us:Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community,...

  • Receptionist (Bilingual - Vietnamese)

    2 weeks ago

    Orange, United States Astiva Health, Inc Full time

    Job Title: Receptionist Target Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience. About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse...

  • Office Manager and Receptionist

    2 weeks ago

    Orange, California, United States Pro Accountancy Inc Full time

    Job SummarySeeking a highly organized and detail-oriented Office Manager and Receptionist to join our team at Pro Accountancy Inc. The ideal candidate will provide exceptional administrative support, manage office operations, and ensure seamless client experiences.Key Responsibilities:Manage office supplies and equipmentProcess customer invoices and vendor...

  • Receptionist (NE)

    2 weeks ago

    Orange, California, United States Citrus Hills Assisted Living Full time

    About the OpportunityCitrus Hills Assisted Living is seeking a skilled Receptionist to provide exceptional support to our residents, staff, and community. As a key member of our team, you will be responsible for creating a warm and welcoming environment for all visitors.Key ResponsibilitiesEnsure compliance with CAPLICO Core Values and Code of Conduct at all...

  • Dental Receptionist

    3 weeks ago

    Orange, United States Princess Dental Staffing Full time

    A high quality Dental Group in Orange is seeking an experienced, personable, and enthuisistic DENTAL RECEPTIONIST, who is looking for a company to grow in your carrer and with room for advancement. Must have Dental experience and great customer services.  Full time, Monday thru Friday. Responsabilities included but not limited: Keep schedules appointments....

  • Senior Receptionist

    1 week ago

    Orange, California, United States Mainplace Senior Living Full time

    Mainplace Senior Living is seeking a dedicated and professional Senior Receptionist to provide exceptional customer service and support to our residents, staff, and visitors. Our ideal candidate will be guided by our CAPLICO Core Values: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second (Employee First)...

  • Legal File Clerk/Receptionist

    4 days ago

    Orange, California, United States Long & Delis Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Legal File Clerk/Receptionist to join our team at Long & Delis. As a key member of our administrative staff, you will be responsible for managing case files, answering phone calls, and providing exceptional customer service.Key Responsibilities:Manage and maintain accurate and up-to-date case...

  • Medical Assistant/Medical Receptionist

    2 weeks ago

    East Orange, New Jersey, United States Align ENT & Allergy Full time

    Job OverviewAlign ENT & Allergy is seeking a highly skilled and versatile individual to fill the position of Medical Assistant/Medical Receptionist. In this role, you will have the opportunity to contribute to the smooth operations of our physician-led ENT and Allergy practice by providing both administrative and clinical support.This position requires a...

  • Dental Office Receptionist

    3 days ago

    Orange, California, United States PDS Health Full time

    PDS Health Job DescriptionWe are seeking a highly skilled and organized Dental Office Receptionist to join our team at PDS Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental office.Key Responsibilities:Front Desk Operations: Manage the front desk area,...

  • Bilingual Insurance Receptionist

    3 weeks ago

    Orange, California, United States AA Lares Insurance Full time

    About AA Lares InsuranceWe are a team of people helping people. Our independent insurance business is built on the relationships we establish within our Team, our clients, potential clients, our community, and the companies we work with. As an independent insurance agency, we work for our clients, not just one insurance company.Job DescriptionWe are seeking...

  • Front Desk Receptionist/Office Coordinator

    1 week ago

    Orange, California, United States AMERICAN VETERANS AID Full time

    Job SummaryAs a key member of the American Veterans Aid team, the Front Desk Receptionist/Office Assistant plays a vital role in ensuring the smooth operation of our office. This dynamic individual will be responsible for providing exceptional customer service, managing incoming and outgoing mail, and maintaining a well-organized workspace. Key...

  • Medical Office Receptionist

    1 week ago

    Orange, California, United States Families Together of Orange County Full time

    Job DescriptionWe are seeking a highly skilled and experienced Medical Front Desk professional to join our team at Families Together of Orange County.The ideal candidate will have outstanding customer service skills, be able to adapt to working with a variety of individuals, and possess a high energy/enthusiastic personality.Key Responsibilities:Verify...