Lead Patient Care Coordinator

7 days ago


Orange City, United States Upperline Health Inc Full time
About Us

If you want to know about the requirements for this role, read on for all the relevant information.

Upperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Indiana, and Tennessee.

Benefits

Comprehensive benefit options include medical, dental and vision, 401K and PTO.

About the Lead Patient Care Coordinator Role

Upperline Health Florida is seeking an energetic, compassionate, driven Lead Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Orange City, FL. The Lead Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.

Lead Patient Care Coordinator Responsibilities

Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
Assist patients with scheduling appointments
Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
Retrieve and file patient records as needed
Collect payment from patients
Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
Responsible for office supply inventory, including checking, ordering and stocking supplies
Protect patient rights by maintaining confidentiality of patient records
Contribute to team effort by assisting with additional duties and when support is requested
May be required to travel to other office locations

Lead Patient Care Coordinator Qualifications

Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
Prior experience working in a podiatric or orthopedic practice is preferred
Medical billing and coding experience is highly preferred
Bilingual Spanish is highly preferred
Experience working in an EMR, Athenahealth is preferred
Must be an effective communicator with excellent grammar and interpersonal skills
Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
Demonstrated experience as a motivated and dedicated team member with a stable work history
Thrives in a fast-paced collaborative environment
Reliable transportation and the ability to pass a drug test and a background check is required

Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time

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