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Fraud Investigations Manager
2 months ago
Fraud Investigations Manager
Lewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm. We are currently seeking a Fraud Investigations Managerfor a direct hire opportunity with a financial services client.
Responsibilities:
Investigate high profile internal and external fraud cases.
Prepare fact-based reports outlining recommended actions and control improvements or breakdowns, and present findings to senior management.
Ensure timely handling and resolving of fraudulent investigations and other assigned security-related initiatives adhering to department policies and standards.
Strong understanding of various fraud types and expert-level of understanding of laws related to fraud investigations, breach of warranty and hold harmless process, claims management, and chargeback rules, and ID theft.
Perform in-depth data analysis by tracking performance metrics and developing operational reporting with quality assurance oversight.
Identify opportunities to streamline and create efficiencies for continuous process improvement.
Perform management functions, such as validating investigative process workflows in the corporate security manual and ensuring responses to client complaints are timely and appropriate.
Establish the long-term investigative framework and strategic plan to properly structure department staffing and case routing models.
Establish relationships with executive management and regional bank leaders.
Serve as a subject matter expert for the Corporate Security department.
Maintain knowledge and experience in security compliance regulations, ensure SARs are completed timely, and certify investigations-related SOX and key controls in the GRC application.
Perform management responsibilities which include hiring talented team members, providing ongoing coaching and feedback, recognizing and developing associates, and completing daily management tasks.
Qualifications:
Bachelor (4-year college) degree required; graduate degree preferred.
Minimum 10+ years of experience in risk management, investigations, and fraud case management.
Strong sense of urgency and accountability.
Ability to execute in a high-pressure and time-sensitive environment.
Exercise latitude in determining functional and technical objectives of an assignment.
For immediate consideration, please click “Apply” and use Job Code BHJOB11837_
4095. You may also send a copy of your resume to: resumes@lewisjamesprofessional.com and enter only the following job code in the subject line: BHJOB11837_
4095. Lewis James Professional is an Equal Opportunity Employer. M/F/D/V
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