Member Services Representative

5 days ago

Columbus, United States State Highway Patrol FCU Full time

Please note this is an IN-PERSON position

Member Service Representative MSR

Are you looking for a way to serve others and make a difference? Are you looking for a predictable schedule without evenings or weekends? Do you take pride in solving problems for others and making their day-to-day lives easier? Consider joining our team The State Highway Patrol Federal Credit Union is seeking an individual to fill a full-time Member Service Representative (MSR) position. This position offers benefits such as medical, dental, vision and life insurance, 401K retirement plan with matching contributions, and paid vacations, personal days, and holidays.

Duties and Responsibilities:

  • Warmly greet and welcome members and visitors to the credit union in a professional manner.
  • Provide high quality member service in the daily processing of transactions such as deposits, withdraws, transfers, Certificates of Deposit, wire transfer requests, opening and closing accounts, and gift card sales. Perform file maintenance and account changes as needed.
  • Reply to members requests, problems, and complaints, and/or direct them to the appropriate person for specific information and assistance.
  • Analyze member issues and problem-solve to find the appropriate solution.
  • Process incoming mail or email transactions as needed.
  • Analyze members needs and present and promote SHPFCU products and services to meet those needs. Participate in the cross-selling of credit union products to members.
  • Balance cash drawer daily, in addition to adhering to proper opening and closing procedures.
  • Scan daily work and perform such other teller functions that might be needed from time to time, and assist others to complete tasks and work assignments.
  • Answer telephone, emails, LiveChat, and text messages for front office and lending departments.
  • Assist in clerical or administrative tasks as assigned for other departments. Potential for further cross training and experience.
  • Participate in ongoing training to stay up-to-date on all related policies and procedures, rules, and regulations.
  • Dependable attendance is an essential requirement for this position. The ideal candidate will pride themselves on a stellar attendance record.

Qualifications Required: Must be able to multi-task, work efficiently under pressure, and prioritize job duties to ensure effective time management. Self-starter who enjoys working with the public both in person and on the telephone. Strong organizational and communication skills (both oral and written) required. High school diploma or GED is required. Knowledge of credit union products and services, computer literacy, cash handling experience a plus. Pay is negotiable with experience.

SHPFCU is an EOE. Pre-employment Drug testing and background check is required prior to any employment offer.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Physical Setting:

  • Office

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Columbus, OH 43240: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Financial services: 1 year (Preferred)
  • Cash handling: 1 year (Preferred)

Work Location: In person

  • Member Services Representative

    7 days ago

    Columbus, United States State Highway Patrol FCU Full time

    Please note this is an IN-PERSON positionMember Service Representative MSRAre you looking for a way to serve others and make a difference? Are you looking for a predictable schedule without evenings or weekends? Do you take pride in solving problems for others and making their day-to-day lives easier? Consider joining our team! The State Highway Patrol...

  • Member Services Representative

    7 days ago

    Columbus, United States State Highway Patrol FCU Full time

    Please note this is an IN-PERSON positionMember Service Representative MSRAre you looking for a way to serve others and make a difference? Are you looking for a predictable schedule without evenings or weekends? Do you take pride in solving problems for others and making their day-to-day lives easier? Consider joining our team! The State Highway Patrol...

  • Customer Service Representative and Store Team Member

    4 weeks ago

    Columbus, Ohio, United States Big Lots Stores Full time

    We're looking for a motivated and enthusiastic Customer Service Representative and Store Team Member to join our team at Big Lots Stores. As a valued member of our store team, you'll be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Job Summary:The Customer Service Representative and...

  • Member Services Representative

    3 months ago

    Columbus, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members & guests with...

  • Gas Station Team Member Representative

    4 weeks ago

    Columbus, Indiana, United States Walmart Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Gas Station Team Member Representative at Walmart. Based in [Retail Associate / Team Member / from $14 to $26-hr], this role offers a competitive salary and a dynamic work environment.Job Description:As a Gas Station Team Member Representative, you will be responsible for...

  • Client Service Representative

    1 month ago

    Columbus, United States Phaxis - Financial Services Full time

    Job DescriptionJob DescriptionA global financial firm is looking to hire a handful of Client Service Representatives to join their team in Columbus, OH (hybrid position). This is an exciting opportunity with a reputable firm and room for growth!!Apply now for more details! Interviewing ASAP! JOB DESCRIPTION:The Client Support Service professionals handle...

  • Seasonal Member Service Representative

    4 months ago

    Columbus, United States Trinity Health Full time

    Employment Type: Full timeShift:Description: This position will be full-time until March 2025 when our open enrollment period ends. During your employment with MediGold you will be eligible for full time benefits such as PTO, Health, Vision and Dental Insurance. Why MediGold? MediGold is a not-for-profit Medicare Advantage insurance plan serving seniors and...

  • Customer Service Representative

    1 month ago

    Columbus, Ohio, United States Jackson Hewitt - 2628 Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide top-notch customer service to...

  • Customer Service Representative

    1 month ago

    Columbus, United States Circle K Full time

    Circle K - 2536 Airport Thruway [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    4 weeks ago

    Columbus, Indiana, United States Summers Plumbing Heating & Cooling Full time

    We are seeking a self-motivated Customer Service Representative to join our HVAC and plumbing office team at Summers Plumbing, Heating, and Cooling. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is a full-time position that involves working from 8:00am-5:00pm. As...

  • Cashier Services Representative

    4 weeks ago

    Columbus, Ohio, United States Hollywood Casino at Columbus Full time

    Key Responsibilities:We are seeking a highly motivated and enthusiastic Cashier Services Representative to join our team at Hollywood Casino at Columbus. As a Cashier Services Representative, you will be responsible for ensuring interactions with internal and external guests while following the guidelines of the Red Carpet Customer Service Program.Key...

  • Customer Service Representative

    1 month ago

    Columbus, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our club.Key ResponsibilitiesProvide exceptional...

  • Customer Service Representative Second Shift

    1 month ago

    Columbus, United States Planet Fitness Full time

    This job is full time and will require you work one weekend day. Shift is 2 pm to 10 pm. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service Handle all front desk related activ Customer Service Representative, Customer Service, Representative, Shift, Retail, Instructor, Manager

  • Retail Sales Representative

    2 months ago

    Columbus, United States SAS Retail Services Full time

    SAS Retail Services - JobID: PDX_ASI_69716A1D-C2C8-4A69-951D-3C04B800E653 [Sales Associate / Team Member] As a Retail Sales Representative at SAS Retail Services, you'll: Develop and grow sales volume in your assigned territory through effective fact-based selling and relationship building; Effectively gain front end and main aisle presence of client brands;...

  • State Highway Patrol FCU | Member Services Representative | columbus, oh

    5 days ago

    columbus, United States State Highway Patrol FCU Full time

    Please note this is an IN-PERSON positionMember Service Representative MSRAre you looking for a way to serve others and make a difference? Are you looking for a predictable schedule without evenings or weekends? Do you take pride in solving problems for others and making their day-to-day lives easier? Consider joining our team! The State Highway Patrol...

  • State Highway Patrol FCU | Member Services Representative | columbus, oh

    7 days ago

    columbus, United States State Highway Patrol FCU Full time

    Please note this is an IN-PERSON positionMember Service Representative MSRAre you looking for a way to serve others and make a difference? Are you looking for a predictable schedule without evenings or weekends? Do you take pride in solving problems for others and making their day-to-day lives easier? Consider joining our team! The State Highway Patrol...

  • Customer Service Representative

    1 month ago

    Columbus, Ohio, United States Roto-Rooter (Tennessee) Full time

    Job Title: Customer Service RepresentativeRoto-Rooter in Columbia, TN is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service through scheduling, communication, and follow-up with our customers.Key Responsibilities:Provide...

  • Customer Service Representative

    4 weeks ago

    Columbus, Ohio, United States Dayton Freight Full time

    Overview:Dayton Freight is seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for providing exceptional customer service and support to our clients.Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and...

  • Customer Service Representative

    4 months ago

    Columbus, United States Essilor Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Manufacturing, Retail

  • Seasonal Part Time Team Member

    4 weeks ago

    Columbus, Ohio, United States Michaels Stores Full time

    Job Summary: We are seeking a Seasonal Part Time Team Member to join our team at Michaels Stores. As a customer service representative, you will be responsible for delivering friendly customer service, helping customers shop our store, and finding what they're looking for. You will also be responsible for ensuring all customers receive a fast and friendly...