Customer Service Representative

4 weeks ago


Columbus, Indiana, United States Summers Plumbing Heating & Cooling Full time

We are seeking a self-motivated Customer Service Representative to join our HVAC and plumbing office team at Summers Plumbing, Heating, and Cooling. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is a full-time position that involves working from 8:00am-5:00pm. As a Customer Service Representative, you will be the first point of contact for our clients, and you will be responsible for answering their calls, responding to their emails, and resolving any issues they may have.

Key Responsibilities
  • Provide exceptional customer service and support to our clients
  • Answer calls, respond to emails, and resolve any issues clients may have
  • Work collaboratively with our team to ensure that our clients receive the best possible service
  • Document all customer interactions and maintain accurate records
Requirements
  • Customer service experience
  • Positive and professional demeanor
  • Great written and verbal communication skills
  • Able to pass a background check and drug screening

If you are a customer-focused and results-driven individual who is looking for a challenging and rewarding role, we encourage you to apply for this position. We offer a competitive compensation package, including a salary of $29,000-$34,500 per year, plus commission, and a well-rounded benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan.



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