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Clinical Applications Specialist
2 months ago
As the Point of Care Ultrasound (POCUS) Clinical Applications Specialist, you will deliver clinical and operational expertise by providing excellent education and training support for the POCUS product portfolio to clinical end-users. Clinical experts facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Territory: Oregon/ Montana.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities
- Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
- Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
- Serve as a subject matter expert Point of Care Ultrasound, and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
- Penetrate competitive accounts and communicate current market intelligence back to the business.
- Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation Point of Care Ultrasound, and ongoing training needs.
- Support trade shows and professional conferences by performing product demonstration and customer training.
- Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
- Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
- Embrace and promote adoption of hybrid training delivery mindset for your customer.
- Maintain required well-written pre and post training documentation in conjunction with global guidance.
- Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.
- Live in the territory: Portland, OR Area
- Associate degree or equivalent and 3+ years of technical/clinical industry experience; plus American Registry of Diagnostic Medical Sonographers (ARDMS) and RDMS certification and skilled in 2D, Doppler and color flow imaging
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.
- Knowledge of Healthcare Information Systems, networking and IT
- Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.)
- Registered Vascular Technologist (RVT) or Registered Cardiac Sonographer (RDCS) preferred
- We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes
