Clinical Support Specialist
2 months ago
Job Title: Clinical Support Specialist at Maine Medical Center
About the Role:
- Provide exceptional customer service in a clinical setting, ensuring a positive experience for patients, families, and healthcare team members.
- Collaborate with the healthcare team to maintain a safe and patient-centered environment, promoting excellent care and outcomes.
- Support the medical unit by providing administrative assistance, ensuring seamless operations and effective communication.
Key Responsibilities:
- Customer Service: Deliver exceptional customer service, responding to patient and family needs in a timely and professional manner.
- Team Collaboration: Work collaboratively with the healthcare team to ensure a safe and patient-centered environment, promoting excellent care and outcomes.
- Administrative Support: Provide administrative assistance, ensuring seamless operations and effective communication.
Requirements:
- Education: Completion of customer service classes and medical terminology courses.
- License/Certifications: Medical terminology course required.
- Experience: Minimum of 1 year in a secretarial role with strong interpersonal skills and judgment.
Skills and Abilities:
- Excellent communication skills, both verbal and written.
- Ability to prioritize and manage resources effectively.
- Working knowledge of medical terminology and healthcare procedures.
- Proficiency in using standard office equipment and computer applications.
- Ability to remain calm and impartial in high-stress situations.
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