Clinical Support Specialist

2 months ago


Portland, Oregon, United States Facility Maine Medical Center Full time

Job Title: Clinical Support Specialist at Maine Medical Center

About the Role:

  • Provide exceptional customer service in a clinical setting, ensuring a positive experience for patients, families, and healthcare team members.
  • Collaborate with the healthcare team to maintain a safe and patient-centered environment, promoting excellent care and outcomes.
  • Support the medical unit by providing administrative assistance, ensuring seamless operations and effective communication.

Key Responsibilities:

  • Customer Service: Deliver exceptional customer service, responding to patient and family needs in a timely and professional manner.
  • Team Collaboration: Work collaboratively with the healthcare team to ensure a safe and patient-centered environment, promoting excellent care and outcomes.
  • Administrative Support: Provide administrative assistance, ensuring seamless operations and effective communication.

Requirements:

  • Education: Completion of customer service classes and medical terminology courses.
  • License/Certifications: Medical terminology course required.
  • Experience: Minimum of 1 year in a secretarial role with strong interpersonal skills and judgment.

Skills and Abilities:

  • Excellent communication skills, both verbal and written.
  • Ability to prioritize and manage resources effectively.
  • Working knowledge of medical terminology and healthcare procedures.
  • Proficiency in using standard office equipment and computer applications.
  • Ability to remain calm and impartial in high-stress situations.


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