Bi-Lingual Dental Front Desk Associate
2 weeks ago
Job Summary:
The Patient Services Coordinator II plays a key role in a healthcare setting by coordinating patient appointments, providing excellent customer service, and ensuring the smooth flow of patient information. This position requires strong communication skills, attention to detail, and the ability to handle confidential information with care.
Responsibilities:
1. Schedule patient appointments and follow-up visits efficiently.
2. Greet patients, check them in for appointments, and collect necessary information.
3. Coordinate with medical staff to ensure patient information is accurate and up-to-date.
4. Answer patient inquiries, provide information about services, and assist with problem resolution.
5. Maintain electronic medical records and update patient demographic information as needed.
6. Verify insurance coverage, obtain necessary authorizations, and process billing information.
7. Collaborate with healthcare providers to optimize patient care and support interdisciplinary teams.
8. Ensure compliance with healthcare regulations and patient privacy laws.
Qualifications:
Bi-Lingual English & Spanish
1. High school diploma or equivalent
2. Minimum of 1 years of experience in Dental or Medical front office
3. Experience with electronic health records (EHR) systems.
4. Strong communication and interpersonal skills to interact effectively with patients and healthcare professionals.
5. Ability to multitask, prioritize workload, and work in a fast-paced environment.
6. Knowledge of insurance verification processes and dental billing procedures.
7. Demonstrated ability to maintain confidentiality and handle sensitive information securely.
We offer:
- Competitive pay
- Paid Time Off
- Nation-wide, Fortune 500 benefits including medical, dental, vision, short and long term disability, HSA & FSA, life insurance and more
- Retirement Plan
- Company Paid Continuing Education
- Referral Bonus
Lone Peak Dental Group, a leading pediatric specialty Dental Support Organization (DSO) was founded in 2003 by two pediatric dentists with just three Denver locations. Lone Peak Dental Group has grown to over 75 offices across 14 states. We are dedicated to serving underserved communities, positioning our offices where the need is greatest and making a real difference in patients' lives. Our mission of creating healthy habits that last a lifetime is at the heart of everything we do.
All of our team members are difference-makers and we foster a culture of collaboration and respect for all. We are proud to value diversity and be an equal opportunity employer. Lone Peak Dental Group is an E-Verify employer.
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