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Veterinary Front Desk Associate
2 months ago
We are seeking a highly motivated and organized Veterinary Front Desk Associate to join our team at Community Veterinary Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient appointments, and maintaining accurate medical records.
Key Responsibilities- Customer Service: Provide a positive and welcoming experience for clients and their pets, responding to inquiries and resolving issues in a timely and professional manner.
- Appointment Management: Schedule, confirm, and adjust patient appointments, ensuring seamless communication with our veterinary team.
- Medical Records: Maintain accurate and up-to-date medical records, utilizing computerized systems to ensure efficient and secure data management.
- Communication: Effectively communicate with clients, veterinarians, and support staff to ensure seamless patient care and efficient practice operations.
- Experience: 1+ year of experience in a veterinary or customer service role, with a focus on providing exceptional patient care and customer service.
- Skills: Strong communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Competitive Salary: $22.00 per hour.
- Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Growth: Career advancement opportunities within our growing veterinary practice.
