Guest Service Expert
2 months ago
Additional Information Availability Friday-Monday Job Number 24160151 Job Category Food and Beverage & Culinary Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work," begin your purpose, belong to an amazing global" team, and become the best version of you.
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Lead Guest Services Associate
2 days ago
Nashville, Tennessee, United States Evolution Parking & Guest Services Full time**Evolution Parking & Guest Services Overview**We are a leader in specialized valet parking and front door services for hotels and resorts nationwide. Our team members provide exceptional guest service at top-tier properties such as the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt, and more.We pride ourselves on delivering a sophisticated...
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Guest Event Expert
7 months ago
Nashville, United States Marriott International Full timePOSITION SUMMARY Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the...
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Guest Experience Expert
2 weeks ago
Nashville, United States Marriott International, Inc Full timeAdditional InformationJob Number24213142Job CategoryRooms & Guest Services OperationsLocationW Nashville, 300 12th Avenue South, Nashville, Tennessee, United States, 37203VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...
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Guest Experience Expert
1 month ago
Nashville, United States Marriott International Inc Full timeAdditional Information Job Number24194180 Job CategoryRooms & Guest Services Operations LocationW Nashville, 300 12th Avenue South, Nashville, Tennessee, United States, 37203VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want...
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Guest Environment Expert
7 days ago
Nashville, Tennessee, United States Marriott Full timeAbout Us: W Hotels is a dynamic and innovative brand that ignites curiosity and expands worlds. We're committed to non-discrimination and equal opportunity employment, and we're looking for talented individuals who share our passion for delivering exceptional guest experiences.Job Description: As a Guest Environment Expert, you will be responsible for...
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Service Experts Representative
14 hours ago
Nashville, Tennessee, United States Service Experts Full timeHVAC Customer Service PositionService Experts is looking for a highly skilled and customer-focused Service Experts Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our customers.Job Overview:Provide customer support through various communication channels, including phone, email,...
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Valet Driver
3 weeks ago
Nashville, Tennessee, United States Towne Park Full timeExceptional Guest Services OpportunityTowne Park, a leader in hospitality services, is seeking a dedicated and professional Valet Driver to join our team. This exciting role offers the chance to make a meaningful impact on our guests' experiences.About Us: At Towne Park, we're committed to creating smiles by delivering exceptional experiences. Our team...
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Guest Services Representative
1 week ago
Nashville, Tennessee, United States Crescent Services Full timeAbout UsCrescent Services is a dynamic and growing company, committed to providing exceptional guest experiences and driving business results. Our team is passionate about delivering outstanding service and creating memorable moments for our guests.Salary: $50,000 - $65,000 per yearJob DescriptionWe are seeking a highly motivated Guest Services Agent to join...
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Beverage Service Expert
7 days ago
Nashville, Tennessee, United States Noelle Nashville LLC Full timeAbout UsNoelle Nashville LLC is a premier gathering place for unique voices and makers. Our mission is to contribute to the spirit that makes our city so unique. We seek a skilled Beverage Service Expert who knows and appreciates the art of mixology.ResponsibilitiesKnowledgeable about traditional and creative libationsMake recommendations to those seeking...
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Guest Services Agent
1 week ago
Nashville, Tennessee, United States Courtyard by Marriott Full timeAre you a motivated and enthusiastic individual looking for a challenging role? Do you have a passion for delivering exceptional customer service? If so, we encourage you to apply for our Guest Services Agent position at Courtyard by Marriott.The estimated salary for this position is $55,000 per year, based on national averages and industry standards. As a...
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Guest Services Professional
7 days ago
Nashville, Tennessee, United States Marriott Full timeJob Description: In this role as a Guest Services Professional, you will be responsible for providing exceptional customer service to our guests. You will need to have a strong understanding of our resort's amenities and services, as well as the ability to communicate effectively with our guests.">About Us: Marriott International is a global hospitality...
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Guest Services Agent
2 months ago
Nashville, United States Conrad Hotels & Resorts Full timeJob Summary: Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other...
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Guest Service Ambassador
3 weeks ago
Nashville, Tennessee, United States Hard Rock Full timeOverviewWe are seeking a highly motivated Guest Service Ambassador to join our team at Hard Rock. As a key member of our front-of-house staff, you will be the initial point of contact for our guests, setting the tone for an exceptional dining experience.SalaryThe estimated salary for this role is between $12 and $15 per hour, depending on experience and...
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Guest Service Representative
1 month ago
Nashville, United States Schulte Companies Full timeSchulte Companies - 1111 Airport Center Dr [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...
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Guest Services Representative
7 days ago
Nashville, Tennessee, United States Opus Communities LLC Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Opus Communities LLC. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service and ensuring their satisfaction during their stay.Main Responsibilities:Providing warm welcomes and efficient check-ins and...
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Guest Services Agent
2 weeks ago
Nashville, United States Loews Hotels, LLC Full timeOvernight Bilingual Guest Services Agent (Remote)Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond...
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Guest Service Agent
5 months ago
Nashville, United States Drury Hotels Company, LLC Full timeStarting pay $19 per hour! Property Location: 555 Donelson Pike - Nashville, Tennessee 37214 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So....
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Guest Service Agent
1 month ago
Nashville, United States Drury Hotels Company, LLC Full timeSTARTING AT $19 PER HOUR Property Location: 300 Korean Veterans Blvd. - Nashville, Tennessee 37201 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US...
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Guest Service Representative
7 days ago
Nashville, Tennessee, United States BNA HOTELS LLC Full timeJob OverviewThe Guest Service Agent/Front Desk position at BNA Hotels LLC requires a highly skilled and customer-focused individual to provide exceptional service to guests. This role is responsible for ensuring a positive experience for all visitors, from check-in to departure.
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Hospitality Service Expert
3 weeks ago
Nashville, Tennessee, United States Marriott International Inc Full timeAbout the RoleWe're looking for a Guest Experience Expert to bring our brand's unique spirit to life at W Hotels in Nashville. You'll be the face of our hotel, responsible for delivering exceptional experiences that create lasting memories.This role requires a proactive and flexible individual who can work well under pressure. If you're passionate about...