Medspa Front Desk Associate

1 month ago

Huntington Beach, United States Kalologie IP LLC Full time

NOW OPEN - KALOLOGIE MEDSPA AT HYATT REGENCY HUNTINGTON BEACH: Kalologie Medspa is hiring a Front Desk Associate to work at our location at the Hyatt Regency Huntington Beach Resort & Spa. WHO WE ARE: Kalologie Medspacombines the latest in medical aesthetic treatments, rejuvenating skin care, and results-oriented body treatments to help clients look and feel their best. Kalologie is a premier provider of medical aesthetic treatments such as IV Therapy, Neurotoxins, Fillers, CoolSculpting, and Microneedling. We are rapidly growing - with locations in California, Arizona, Texas, Colorado, andNevada. WHO WE NEED: We are currently looking to add a Front Desk Associate to our team

WHO YOU ARE : Candidates should be energetic and results-oriented, with a friendly manner, outstanding communication skills, an attention to detail, computer experience and a passion for the aesthetic industry to be a part of our growing teamThis role is the first impression of our spa and sets the tone for everyone's experience from that point on. Must be punctual, well-spoken with a positive attitude and a team playerAbility to effectively communicate with clients about treatments, products, membership benefits, and center policies and procedures.Our ideal candidate will have medspa or spa experience. Ability to work a flexible schedule is a must, including some evenings and weekends The ability to follow a proven process and work well in a fast-paced environment Ability to meet objectives and course correct when needed Experience in a similar field strongly preferred Must be punctual, reliable and highly organized Be efficient, detail-oriented and a quick learner Comfortable using Mac computers and applications, computer savvy Knowledge of electronic medical records preferred Must be friendly, upbeat and honest Maintain poise under pressure and thrive in a fast-paced environment WHAT YOU’LL DO: Greeting: You will be responsible for warmly greeting clients, rebooking their next appointments, and executing all front office duties efficiently. Client Information: Accurately input all client information into computer. Record any relevant notes. Upon each visit, confirm client information on file for accuracy, update any changes. Waiting Time: Ensure that all clients have minimal wait times by monitoring the schedule flow, keeping technicians on track and informing clients if there is a delay in the schedule. Offer beverages to clients who wait and ensure they are comfortable. Maintain a neat and clean waiting room/reception area. Liaison: Interact with vendors and reps, act as a liaison between them and manager. Maintenance: Perform opening and/or closing procedures. WHAT WE OFFER: Kalologie offers a competitive salary with flexible schedules, generous service discounts, and ongoing training opportunities. We promote continued growth and development through our rapidly expanding medical aesthetic clinics.

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