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Medspa Front Desk Associate
1 month ago
NOW OPEN - KALOLOGIE MEDSPA AT HYATT REGENCY HUNTINGTON BEACH: Kalologie Medspa is hiring a Front Desk Associate to work at our location at the Hyatt Regency Huntington Beach Resort & Spa.
WHO WE ARE: Kalologie Medspacombines the latest in medical aesthetic treatments, rejuvenating skin care, and results-oriented body treatments to help clients look and feel their best. Kalologie is a premier provider of medical aesthetic treatments such as IV Therapy, Neurotoxins, Fillers, CoolSculpting, and Microneedling. We are rapidly growing - with locations in California, Arizona, Texas, Colorado, andNevada.
WHO WE NEED: We are currently looking to add a Front Desk Associate to our team
WHO YOU ARE : Candidates should be energetic and results-oriented, with a friendly manner, outstanding communication skills, an attention to detail, computer experience and a passion for the aesthetic industry to be a part of our growing teamThis role is the first impression of our spa and sets the tone for everyone's experience from that point on. Must be punctual, well-spoken with a positive attitude and a team playerAbility to effectively communicate with clients about treatments, products, membership benefits, and center policies and procedures.Our ideal candidate will have medspa or spa experience.
Ability to work a flexible schedule is a must, including some evenings and weekends
The ability to follow a proven process and work well in a fast-paced environment
Ability to meet objectives and course correct when needed
Experience in a similar field strongly preferred
Must be punctual, reliable and highly organized
Be efficient, detail-oriented and a quick learner
Comfortable using Mac computers and applications, computer savvy
Knowledge of electronic medical records preferred
Must be friendly, upbeat and honest
Maintain poise under pressure and thrive in a fast-paced environment
WHAT YOU’LL DO:
Greeting: You will be responsible for warmly greeting clients, rebooking their next appointments, and executing all front office duties efficiently.
Client Information: Accurately input all client information into computer. Record any relevant notes. Upon each visit, confirm client information on file for accuracy, update any changes.
Waiting Time: Ensure that all clients have minimal wait times by monitoring the schedule flow, keeping technicians on track and informing clients if there is a delay in the schedule. Offer beverages to clients who wait and ensure they are comfortable. Maintain a neat and clean waiting room/reception area.
Liaison: Interact with vendors and reps, act as a liaison between them and manager.
Maintenance: Perform opening and/or closing procedures.
WHAT WE OFFER: Kalologie offers a competitive salary with flexible schedules, generous service discounts, and ongoing training opportunities. We promote continued growth and development through our rapidly expanding medical aesthetic clinics.
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