Housing and Employment Program Manager

2 weeks ago

Seattle, United States Mystis Adult & Family Services Full time

Housing and Employment Program Manager Position DescriptionPosition Overview

The Housing and Employment Program Manager is a hybrid role responsible for overseeing and coordinating the efforts of case managers within our housing and employment programs. This position plays a pivotal role in developing, implementing, and managing program initiatives aimed at supporting clients in achieving stable housing and gainful employment. The Program Manager will ensure the delivery of high-quality services while fostering a collaborative environment among staff. This role requires a blend of strategic planning, operational oversight, and direct leadership to ensure program objectives are met effectively and efficiently.

Key Responsibilities
  • Program Development and Management: Develop and implement strategies for the housing and employment programs that align with the organization's goals. Manage program budgets, resources, and timelines to ensure successful execution and sustainability.
  • Team Leadership and Supervision: Oversee a team of case managers, providing guidance, support, and direction to ensure high-quality service delivery. Conduct regular team meetings, performance reviews, and professional development opportunities to foster a positive and productive work environment.
  • Stakeholder Engagement: Build and maintain relationships with external partners, including housing providers, employers, community organizations, and governmental agencies, to enhance program offerings and client opportunities.
  • Client Support and Advocacy: Ensure that case management services are client-centered, addressing individual needs related to housing stability and employment. Advocate for clients and navigate barriers to accessing necessary resources and opportunities.
  • Data Management and Reporting: Oversee the collection, analysis, and reporting of program data to evaluate effectiveness, inform decision-making, and fulfill reporting requirements to stakeholders and funders.
  • Policy and Procedure Development: Develop and implement policies and procedures that ensure program compliance with legal, ethical, and funding requirements. Promote best practices in case management and service delivery.
  • Community Outreach and Education: Represent the organization in community forums, workshops, and conferences related to housing and employment services. Promote program visibility and client recruitment through outreach efforts.
Required Qualifications
  • Bachelor's degree in Social Work, Public Administration, Business Management, or a related field. Master's degree preferred.
  • A minimum of 5 years of experience in program management, with at least 2 years in a supervisory role.
  • Strong knowledge of housing and employment services, case management principles, and community resources.
  • Demonstrated leadership and team management skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work collaboratively with diverse stakeholders, including clients, team members, and community partners.
  • Proficiency in data management software and Microsoft Office Suite.
  • Ability to work both independently and as part of a team in a fast-paced environment.
Work Environment and Conditions
  • This is a full-time, hybrid position requiring both on-site and remote work.
  • Travel to partner sites, meetings, and community events may be required.
  • Flexible work hours, including some evenings and weekends, to meet program needs and client availability.
Application Process
  • Interested candidates should submit a resume, cover letter, and three professional references

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