Program Director III

3 weeks ago

Seattle, United States Catholic Community Services Full time

Overview

Full-time position s tarting at $87,700/yr ( with COMPETITIVE BENEFITS INCLUDE:

Medical, Dental, Vision, Life Insurance and Long-Term Disability Health Savings Account and Flexible Spending Account Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday CCS/CHS 403(b) Employee Saving Plan Employee assistance program

Vision and Mission

Catholic Community Services and Catholic Housing Services work in partnership to provide permanent supportive housing to individuals and families who have experienced homelessness in King County. We believe that everyone deserves a safe, decent, affordable place to call home. People experiencing homelessness come to us with complex histories; it takes a highly collaborative, creative team to help end the cycle of homelessness permanently. Grounded in this philosophy, the CCS Program Director provides leadership and vision to a multi-disciplinary cross-agency team that works together to creatively support each individual or family in our housing.

Our senior men’s housing programs offer permanent supportive housing programs to formerly homeless men, age 55 and older, in single-room occupancy unit at two program sites in Seattle. Both programs offer on-site case management services, 24/7 staffing, and a no-cost meal program. As Housing First/Harm Reduction programs, residents are not required to be clean and sober; some residents live with untreated mental health issues, substance use/abuse, and histories of trauma.

St. Martin’s on Westlake (aka Westlake Apartments) offers 53 units of permanent supportive housing in downtown Seattle.

Frederic Ozanam House (aka Ozanam House) offers 56 units of permanent supportive housing in the First Hill neighborhood of Seattle.


Position Description

The Program Director is responsible for providing daily leadership to the PSH team at Westlake and Ozanam, including: Program Managers, Property Managers, 24-hour resident services staff, case managers, practicum students, and staff from other agencies that provide healthcare and behavioral health services to residents in our buildings. The Program Director is part of the PSH Leadership Team that meets regularly to discuss best practices and service delivery.

This position also has fiscal oversite of the service and operation budgets and contracts. The Program Director coordinates all third party service providers with the goal of ensuring residents receive the level of services their needs require.

Responsibilities

Supervision and Leadership

Recruit, hire, train and supervise services and operations staff. Respond to staff issues that affect residents. Oversee services provided by other agencies. Work collaboratively with the Program Managers and Property Managers at each site to ensure smooth functioning of daily activities. Ensure integration of property management and case management services, providing leadership and vision for the entire team. Develop and implement program policies and procedures with input from staff and residents. Promote on-going training and support around best practices in Housing First, Harm Reduction, Grief and Loss, Trauma Informed Care, Secondary Trauma, and other relevant topics. Ensure attendance at all mandatory trainings for employees. Facilitate a regular staff meetings. Participate in responding to after-hours calls. Develop and safe keep a workplace that values and supports cultural diversity. Facilitate monthly resident meetings.

Supportive Services and Resident Relations

Eviction Prevention: Some residents have numerous behavioral challenges due to chronical intoxication, mental health concerns, medical issues, and challenges adjusting to permanent housing after having been homeless. The Program Director works with the teams at Westlake and Ozanam to keep residents in housing. Eviction prevention strategies can include conversations with residents, care conferences, advocating for additional services for residents, and other therapeutic responses. Addressing Emergency Situations: The Program Director is often called on to coordinate emergency medical response for residents, provide leadership in de-escalating agitated residents, and address other emergent situations. Community: we value promoting community in our building, so residents truly have a place to call home. The Program Director provides leadership with staff and residents to ensure the Westlake and Ozanam are comfortable dwellings for all residents. Grief and Loss: Many residents at our senior programs are aging in place and may be near the end of their lives. The Program Director guides to teams at Westlake and Ozanam to ensure quality end of life care for each resident. This could include on-site hospice care, transfer to a nursing facility or hospital, or other types of care. The Program Director also provides leadership for staff and residents in dealing with grief and loss of valued members of the community. It may also include helping residents seek out and accept in-home care for activities of daily living.

Fiscal and Property Management

Develop service and operation budgets and monitor financial statements. Assure timely invoicing of funding sources, including government contracts. Ensure compliance with contracts and performance guidelines, including submitting grant applications and meeting reporting requirements. Regularly monitor Property Management Software and strategize with property management to ensure timely rent collection, compliance with resident recertifications, and efficient unit turnover processes. Work with services staff to ensure residents are following up with any issues. Maintain occupancy standards through unit turn oversite and housing referral management to ensure timely move ins. Coordinate the issuing of legal notices to residents and service outreach to address any issues that may put a resident’s housing in jeopardy.

Advocacy and Community Outreach

Represent the Westlake and Ozanam in the community and to other service providers and government entities. Maintain relationships with community groups in the neighborhood and greater Seattle.

Other:

Maintain regular, scheduled office hours. Respond to after-hour emergencies and share on-call responsibility with property manager. Represent the Westlake and Ozanam in service provider meetings or events. Advocate for residents on a continual basis to ensure consistent service from agencies and systems. Perform other duties as assigned.

Job Conditions

This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors. Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.

Qualifications

Minimum Qualifications

BA in social services or related field PLUS 2 years’ experience with progressive management and supervision; OR 5 years of progressive experience in a Management/Supervisory position. Knowledge of the challenges countered by people experiencing homelessness. Demonstrable skills in addressing mental health, domestic abuse, and substance use disorders, crisis intervention and trauma-informed care. Ability to communicate effectively, both orally and in writing. Proficiency in word processing and spreadsheet applications; ability to learn property management software. Ability to work within the mission, goals and objectives of Catholic Community Services (CCS). Support and uphold the mission, beliefs and values of CCS. Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

Preferred Qualifications

Four years of experience working in social services or low-income housing setting (a BA in Human or Social Services plus two years of work experience may substitute for the work requirement) Two years of experience working in a Housing First/Harm Reduction service delivery model, in either housing or shelter. Previous Case Management/Care Coordination oversight. Experience managing a 50+ unit building.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

  • Project/Program Manager III

    3 weeks ago

    Seattle, United States Commission on Accreditation for Law Enforcement Agencies, Inc. Full time

    Salary (from) $96,699.20 Salary (to) $122,574.40 Annually Description The King County Sheriff’s Office (KCSO) is seeking a highly skilled Project/Program Manager (PPM) III to manage KCSO’s contracts by providing exceptional service to all of KCSO’s contract partners by providing analysis, research, meeting facilitation, communications contract process...

  • Facilities Soft Services Program Director

    2 weeks ago

    Seattle, United States Jones Lange Lasalle, Inc. Full time

    Ability to operate within a fast-paced ever innovating matrixed organization. Identify service, communication and process improvement opportunities throughout the programs. Manage a team of high performing Program Managers, to elevate overall Program Program Director, Director, Facilities, Project Management, Program Leader, Leadership, Property Management,...

  • Senior Program Director, Camps

    6 days ago

    Seattle, United States YMCA of Greater Seattle Washington Full time

    As part of the Youth Development Center of Excellence, and in partnership with other Centers of Excellence and Operations Units, supports development of organizational strategy and operational workplans for day camp and enrichment programs and servic Program Director, Enrichment, Leadership, Director, Youth Development, Program, Instructor, Business Services

  • Senior Director of Clinical Programs

    3 weeks ago

    Seattle, United States Downtown Emergency Service Center Full time

    Job DescriptionJob DescriptionDescription:Shift: Office DayDays Off: Saturday and SundayInsurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement PlanTo...

  • Program Director, Marriage and Family Therapy Program

    2 weeks ago

    Seattle, United States City University of Seattle Full time

    About City University of Seattle: City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of National University. We serve students regionally, nationally, and globally, reaching across borders to impart knowledge and empower individuals. With a focus on adult learners and online students, we...

  • Clinical Nurse Researcher/magnet Program Director

    2 weeks ago

    Seattle, United States University of Washington Full time

    UW Medical Center - Montlake has an outstanding opportunity for experienced Nurses to consider a Nurse Researcher/and Magnet Program Director. RESPONSIBILITIES FACILITATE NURSING CLINICAL RESEARCH WITHIN THE MEDICAL CENTER (50%) Collaborates with staff nurses, leadership and professional practice councils to identify clinical research questions and...

  • Program Director

    2 days ago

    Seattle, United States Turner & Townsend Full time

    Job DescriptionJob DescriptionCompany DescriptionFrom the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from...

  • Program Director – Data Center Construction

    2 weeks ago

    Seattle, Washington, United States Turner & Townsend Full time

    Job Description Turner & Townsend are looking for highly skilled and motivated Program Director who will lead a talented team in the development of large complex data center projects throughout the US. The Program Director will be based out of Seattle and lead both Seattle based and remote teams at DC sites.  Key Responsibilities: The appropriately...

  • Recreation Leader III

    2 weeks ago

    Seattle, United States City of Burien Full time

    Job DescriptionJob DescriptionDo you love working with kids of all ages and soccer? We are looking for candidates who have a strong passion to coach soccer to kids, elementary and middle school age this Spring.Shifts: would be typically two hours a day, two days a week, with one Saturday tournament, M-F, between 3pm and 5pm. Candidates must be flexible to...

  • Recreation Leader III

    3 weeks ago

    Seattle, United States City of Burien Full time

    Job DescriptionJob DescriptionDo you love working with kids of all ages and soccer? We are looking for candidates who have a strong passion to coach soccer to kids, elementary and middle school age this Spring.Shifts: would be typically two hours a day, two days a week, with one Saturday tournament, M-F, between 3pm and 5pm. Candidates must be flexible to...

  • Program Director – Data Center Construction

    5 days ago

    Seattle, WA, United States Turner & Townsend Full time

    Company DescriptionFrom the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.With offices located globally, you're never far away from our services. Working from 113...

  • assistant director for outreach

    2 weeks ago

    Seattle, Washington, United States University of Washington Full time

    As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique...

  • Senior Program Manager,

    3 weeks ago

    Seattle, United States LanceSoft Full time

    Senior Program Manager, 12 months contract Hybrid - 3 days a week onsite The Senior Program Manager, will be a key member of Parametric's technology team. The mandate is to build a best in class platform to support the future of the firm. This role will work across multiple technology stacks and be chiefly responsible for structuring, planning, and executing...

  • Senior Program Manager,

    3 days ago

    Seattle, United States LanceSoft Full time

    Senior Program Manager,12 months contractHybrid - 3 days a week onsite The Senior Program Manager, will be a key member of Parametric's technology team. The mandate is to build a best in class platform to support the future of the firm. This role will work across multiple technology stacks and be chiefly responsible for structuring, planning, and executing a...

  • Director of Legal Writing

    6 days ago

    Seattle, United States Seattle University Full time

    Seattle University School of Law seeks applications for an Assistant, Associate, or Professor of Law, tenure-track or tenured, to direct its nationally recognized Legal Writing Program beginning on July 1, 2024. The successful applicant will be appoi Director, Legal, Faculty, Program

  • Director of Philanthropy

    3 days ago

    Seattle, United States American Rivers Full time

    Job AnnouncementTITLE: Director of PhilanthropyCLASSIFICATION: Director IIDEPARTMENT: Advancement WAGE CATEGORY: Exempt REPORTS TO: Sr. Director of PhilanthropyLOCATION: Remote, Northern Rockies or Pacific NorthwestABOUT AMERICAN RIVERS American Rivers is championing a national effort to protect and restore all rivers, from remote mountain streams to urban...

  • Technical Director/Shop Supervisor

    6 days ago

    Seattle, United States Seattle University Full time

    The Theatre program at Seattle University is seeking a technical director and shop supervisor. This is a full-time staff position with part-time status in July and August. This position requires expertise in multiple theatrical areas including techni Director, Technical, Supervisor, Production Manager, Shop, Management, Education, Theatre

  • Program Manager-Parametric

    1 day ago

    Seattle, United States Partnership Employment Full time

    THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN SEATTLE, WA. NO H1S OR 3RD PARTIES. Parametric provides Investment Professionals a variety of digital tools for portfolio modeling, client reporting and client service and is looking to rapidly cover and enhance all aspects of customer engagement through our digital platform. Our next phase of digital...

  • Program Manager

    3 weeks ago

    Seattle, United States Russell Tobin Full time

    What are we looking for in our Program Manager ? Title:  Program Manager   Location: Seattle or Minneapolis (Remote PST) Duration: 6+ months Contract   Pay Range : $75-95/hr. on W2 Depending on experience Job Duties: Collaborate with Product, Strategy, Research, Sales, Marketing and Operations stakeholders to build a comprehensive roadmap...

  • Program Manager

    3 weeks ago

    Seattle, United States Russell Tobin Full time

    What are we looking for in our Program Manager ? Title: Program Manager Location: Seattle or Minneapolis (Remote PST) Duration: 6+ months Contract Pay Range : $75-95/hr. on W2 Depending on experience Job Duties: Collaborate with Product, Strategy, Research, Sales, Marketing and Operations stakeholders to build a comprehensive roadmap for Parametrics...