Learning & Research Technology Coordinator (Hybrid Opportunity)

2 months ago

Amherst, United States UMass Amherst Full time

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the direction of the Learning & Research (L&R) Technology Group director, this position acts as a resource for the development and implementation of learning and research technology services in support of Isenberg faculty and staff. Provides professional client support through evidence-based, informed consulting practice, workshop facilitation, and project management. Researches and stays current with approaches and best practices on the use and assessment of technology strategies not limited to, but focused on, learning and research technologies in higher education. Actively engages with the Isenberg Teaching Fellows and the Associate Dean for Research, in providing support for the new Berthiaume Behavioral Technology Research Lab, Isenberg's Video Recording Studio, and Isenberg's new Technology Sandbox. Collaborates with IDEAS, CTL and other departments on campus, for larger initiatives that support campus efforts to improve teaching and learning.

Essential Functions

  • Consults and serves as a resource in planning, testing, and implementing a myriad of L&R technologies that support innovative approaches to learning, instruction, faculty research, and assessment.
  • Provides support to faculty seeking to explore and implement existing and new technologies (e.g., augmented reality, virtual reality, AI) into their instruction. Offers consultative support to help faculty make evidence-based decisions about the use and effective deployment of innovative technology.
  • Provides support to faculty seeking to deploy technologies in support of behavioral research, including the use of techniques such as functional magnetic resonance imaging (fMRI), electroencephalography (EEG), skin conductance and heart rate measurement, eye-tracking, facial electromyography, and augmented and virtual reality, for conducting experiments in the behavioral research lab.
  • Researches, stays up-to-date, and recommends appropriate learning and research technologies, including technologies used for developing materials, selecting delivery mechanisms, maintaining student engagement, conducting course/instructor/student assessments to support effective teaching and outreach, and technologies in support of behavioral research.
  • Develops and designs workshop materials that promote technology strategies in traditional and online courses and conducts individual and group training sessions.
  • Builds and maintains productive and positive faculty and staff relationships campus-wide.

Other Functions

  • Performs related duties as assigned or required to meet School and University goals and objectives.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's degree.
  • Exceptional verbal and written communication skills. Ability to proofread, edit, and produce effective written materials and presentations.
  • Skills in IT visual presentation designing and developing clear instructional materials in written, graphic, audio, video, or multimedia form, with creativity and attention to detail.
  • Excellent interpersonal and organizational skills. Must possess a customer-service driven and team-oriented approach.
  • Proficiency to adapt learning to use a diverse range of software and hardware tools at an advanced level.
  • Demonstrated ability to communicate technical concepts to a non-technical audience, work independently and/or with multiple constituencies, speak or make presentations before groups, conduct effective training.
  • Ability to manage time and multiple projects simultaneously, set priorities, accomplish goals, and meet deadlines.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor's degree in Computer Science, Information Systems, Informatics, Education, Communications, and Instructional Design/Technology, or a related field.
  • Interest in development of technology-based content across a broad range of disciplines; integrating graphic, text and audio elements in multi-media learning materials.
  • Experience working with instructors in a higher education environment.
  • Knowledge of online Learning Management systems used in higher education (e.g., Canvas) or similar systems.
  • Knowledge of biometric devices and methods used in experimental research.

Work Schedule

  • Monday - Friday, 8:30 a.m. - 5:00 p.m.
  • Occasional nights and weekends required as business needs dictate.
  • This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.

Physical Demands/Working Conditions

  • Typical office environment.

Salary Information

Level 25

PSU Hiring Ranges

Special Instructions to Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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