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Customer Service Representative

3 months ago

Bismarck, United States CrossCountry Freight Solutions Full time

Do you like to be on the phone talking with Customers?

Prefer a fast paced environment?

Get satisfaction by helping people solve problems?

Would you like a Casual Dress code and FUN work environment?

YES, YES, YES...then CrossCountry Freight Solutions has a job for you. Asan LTL trucking company, wedelivera wide variety of freight to business and residential throughout the upper Midwest. We are now hiring for a Full-time Customer Support Specialist at our Bismarck, ND location. We are seeking a forward thriving, highly motivated, team orientated individual to work in a fast paced environment.

This position will handle incoming phone calls and interact with our customers in a courteous and professional manner. Take necessary shipping information from customers to schedule pick-ups and route shipments based on established policies and procedures. Process and confirm orders. Refer callers to appropriate personnel.

Hours: Monday - Friday, 10am-6:30pm (Central Time) No weekends No Holidays

Pay: $17-$20/hour DOE

Benefits:

  • Medical, Vision, Dental, Supplemental, and Life Insurances available.
  • Paid time off, paid holidays, paid community volunteer time, 401k retirement plan and QUARTERLY match.
  • Casual dress code
  • Bilingual - highly preferred but not required.


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