Customer Service Representative
5 months ago
**Customer Service Representative**
Bismarck, 3205 E Thayer, Bismarck, ND 58501
**TITLE OF POSITION:** Customer Service Representative **REPORTS TO:** Customer Service Manager **JOB PURPOSE:** To assist customers with orders and any problems.
**JOB RESULTS:**
- Answers phone regarding shortages, overages, pick-ups, and orders.
- Keys into computer all credits and pick-ups.
- Requests price books and build-ups for customers.
- Prepares scratch reports for salesmen.
- Keys in and prints all shelf labels for customers, merchandisers and sales representatives.
- Sends out mail to sales representatives and merchandisers daily.
**REQUIREMENTS:**
- High school education or equivalent.
- Two years customer relations experience.
- Knowledge of Excel
- Experience with computers and 10-key required.
- Excellent interpersonal skills.
- Multi-tasking and problem-solving skills preferred.
*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.*
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