Customer Service Representative

1 week ago


Mt Joy, United States Partners Personnel Full time

Partners Personnel is seeking a Customer Service Representative for our client in the Mounty Joy, PA area, this is a Contract to Hire position this is a great opportunity, with a wonderful company. Monday to Friday 8:00 am to 5:00 pm. $37, 440/annually.

The ideal candidate will be customer-oriented, highly organized, and have experience in project management and order processing within the manufacturing corrugated packaging.

Key Responsibilities:

  • Receive, process and track customer orders, from receipt to delivery, ensuring orders are on time and accurate.
  • Work closely with other departments to ensure order is completed, invoicing and delivery
  • Respond to customer inquiries regarding product availability, pricing, freight rates, delivery dates and order status
  • Manage customer accounts, including track of order progress ensuring resources are allocated and scheduling of production to meet customer needs.
  • Handle billing adjustments and resolve any customer issues or concerns promptly and professionally.
  • Ensure all departments are update Keep Sales Representatives informed of relevant customer account activity and collaborate with internal departments to ensure customer satisfaction.


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