We have other current jobs related to this field that you can find below
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Boston, United States Children's Hospital Boston Full time76684BRJob Posting Title:Patient Experience Coordinator- Cardiology ClinicDepartment:CardiologyAutoReqId:76684BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The Patient Experience Coordinator will be responsible for:1. Customer Service+ Demonstrates positive and effective customer service that supports...
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Boston, United States Children's Hospital Boston Full time76684BRJob Posting Title:Patient Experience Coordinator- Cardiology ClinicDepartment:CardiologyAutoReqId:76684BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The Patient Experience Coordinator will be responsible for: 1. Customer Service + Demonstrates positive and effective customer service that...
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Boston, United States Boston Children's Hospital Full timeJob Posting DescriptionThe Patient Experience Coordinator will be responsible for:1. Customer ServiceDemonstrates positive and effective customer service that supports departmental and hospital operationsInteracts and provides positive and effective customer service to patients and familiesResponds to routine inquiries about hospital protocol, policies, and...
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Boston, United States Boston Children's Hospital Full timeJob Posting DescriptionThe Patient Experience Coordinator will be responsible for: 1. Customer Service Demonstrates positive and effective customer service that supports departmental and hospital operations Interacts and provides positive and effective customer service to patients and families Responds to routine inquiries about hospital protocol, policies,...
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Patient Experience Representative II
7 days ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Senior Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions, internal candidates not eligible)*The Senior Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...
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Patient Care Coordinator
6 days ago
Boston, Massachusetts, United States Tufts Medical Center Full timeOverview:At Tufts Medical Center, we are dedicated to transforming healthcare and enhancing lives. Our focus is on delivering exceptional patient care while fostering professional growth.Position Summary:This role is centered on administering both professional and nonprofessional nursing care services as per physician directives. The Patient Care Coordinator...
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Patient Care Coordinator
4 weeks ago
Boston, United States Hire Partnership Full timeOur client is seeking a dedicated Patient Care Coordinator to join their healthcare team. The ideal candidate will be responsible for providing exceptional administrative and customer service support to patients in a medical office setting. Location: Care Coordinator, Patient Care, Patient, Coordinator, Healthcare, Staffing
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Patient Experience Representative II
1 week ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Patient Access Coordinator
3 months ago
Boston, United States East Boston Neighborhood Health Center Full time $19 - $24Patient Access Coordinator Full time, Benefit Eligible Monday-Friday 8am-5pm and includes evening, weekend & holiday rotationsBilingual (English/spanish)Vision departmentThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands...
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Patient Experience Representative I- ORL
7 days ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
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Patient Service Coordinator
2 months ago
Boston, United States Sigma Full timeMGB-14970 - Patient Service Coordinator - Boston,MA - 13 Weeks Contract Sigma Healthcare Teamis currently looking for a Patient Service Coordinator to work onsite at our client's location in Boston, MA.Shift : 09:00 - 17:30Summary: The Patient Service Coordinator interacts with patients and colleagues from a variety of disciplines and must possess strong...
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Patient Care Coordinator
6 days ago
Boston, Massachusetts, United States Boston Children's Hospital Full timePosition Title: Patient Care CoordinatorBoston Children's Hospital is seeking a dedicated Patient Care Coordinator. This role focuses on delivering exceptional service to patients, working in conjunction with healthcare professionals, and facilitating patient interactions.Key Responsibilities:Management of Patient Interactions:Assisting with departmental...
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Patient Access Coordinator
3 months ago
Boston, United States East Boston Neighborhood Health Center Full timePatient Access Coordinator (Overnight role)Patient Access Coordinator East Boston, MAFull-time, benefit eligibleMon-Fri, 12 am-8 amYou are eligible to receive differentials for this overnight shift!As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team, you will be expected to...
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Temporary Patient Experience Representative
7 days ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
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Patient Experience Representative I- ORL
4 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus...
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Patient Experience Representative I- ORL
1 week ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
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Coordinator Patient Access
2 weeks ago
Boston, United States East Boston Neighborhood Health Center Full timeThank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local...
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Boston, United States Boston Children's Hospital Full timeSchedule: 40 hours per week, Monday - Friday; shift hours may vary between 7:00a - 7:00p. 100% onsite.Sign-on Bonus of $2,000 for full time (taxes/terms apply).New to healthcare and not sure where to start, or maybe you have been in healthcare and want to learn more about different specialties? The Float Pool is a great way for you to learn about different...
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Patient Access Coordinator
3 months ago
Boston, United States East Boston Neighborhood Health Center Part time $19 - $24Patient Access Coordinator part time, non benefit eligible Bilingual Required: English/SpanishSchedule: Sat/Sun 12:00 am - 5:00 amEligible for differentials!As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and...
Patient Experience Coordinator
1 month ago
Job Posting DescriptionThe goal of the Department of Laboratory Medicine is to provide reliable and timely laboratory services, assist providers in appropriate use of laboratory testing, and to improve pediatric care and laboratory testing through research.*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*The Patient Experience Coordinator will be responsible for: Customer Service:Demonstrate positive and effective customer service that support departmental and hospital operations.Interact and provide positive and effective customer service to patients and families.Respond to routine inquiries about hospital protocol, policies, and procedures.Prepare for and attend morning team huddles.Collaborate and communicate with referring providers and practices to facilitate management of complex patient issues.Patient Experience Leadership:Lead and oversee work of designated patient experience staff.Plan, prioritize, and delegate work assignments and monitors performance, providing feedback and guidance as needed.Train and orient new personnel.Provide input into selection, evaluation, and discipline of staff as appropriate.Training:Participate in the development of training programs.Responsible for training, onboarding, and leading in all of the above areas of scheduling, insurance, authorization, and billing.Ensure staff is informed regarding Customer Service, IT system, policies, and procedures changes.Demonstrate high-level problem-resolution skills. Provides assistance to other support staff in evaluating and resolving issues.Serve as a resource on operations and procedures, payer, and billing requirements.Technology:Utilizes all office technology, including phone systems, email, Microsoft Office programs, and clinical, scheduling, and billing applications.Process Improvement:Reviews and oversees other schedulers to review unfilled OR times to maximize scheduled surgeries/surgical procedures. Coordinates with the ORs, outside hospitals, and/or vendors for surgical services.Fulfills all duties of the scheduler role in the practice or if there are staffing gaps.Patient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues.Responds to patients' needs and situations requiring escalated service response.Manages one or multiple provider concerns and intervenes when appropriate to assist the lead and or schedulers with complex surgeries and scheduling, insurance coordination, referral authorizations, and/or billing issues.Prior Authorization, Billing & Finance:Manages and participates in pre-authorizations and verifications with billing/insurance to ensure patient and workflow efficiency. Enters the correct CPT codes to describe examinations and ICD-9/10 codes to facilitate the authorization.To qualify you must have:High School Diploma / GEDMinimum 2 years of related healthcare experience, related computer application experience (i.e., Microsoft Application Suite, Adobe, Google Applications, etc.), and strong customer service experience.Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
