Patient Access Coordinator
3 weeks ago
Patient Access Coordinator
East Boston, MA
Full-time, benefit eligible
Mon-Fri, 12 am-8 am
You are eligible to receive differentials for this overnight shift
As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team, you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Bilingual English/Spanish Required
Essential Duties and Responsibilities:
- Check-out appointments and create follow-up visits or recalls.
- Book, cancel and/or reschedule appointments as needed for patients walking in.
- Answer Phones.
- Document clear and concise telephone encounters or RX refill requests and route them appropriately.
- Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.
Qualifications and Requirements:
- HS Diploma/GED.
- Minimum of 1 year of customer service and/or administrative experience.
- Excellent written and verbal communication, judgment, and problem-solving skills.
- Bilingual fluency in Spanish/English is required.
- Knowledge of medical terminology and experience working with electronic medical record technology is a plus.
- Proficient in Microsoft Office Suite.
Benefits:
- Medical, Dental, and Vision Coverage
- Life and Disability Insurance
- 401(K) Retirement Plan
- Tuition Reimbursement
- Flexible Spending and Transportation Accounts
- Paid Holidays, Vacations, Sick, and Personal Time
- Generous Staff Development Benefit
- Excellent Malpractice Coverage
- Pet Insurance
- Free Parking and much more
EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.
-
Patient Access Coordinator
4 weeks ago
Boston, United States East Boston Neighborhood Health Center Full time $19 - $24Patient Access Coordinator Full time, Benefit Eligible Monday-Friday 8am-5pm and includes evening, weekend & holiday rotationsBilingual (English/spanish)Vision departmentThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands...
-
Patient Access Coordinator
3 weeks ago
Boston, United States East Boston Neighborhood Health Center Full time $19 - $24Patient Access Coordinator Full time, Benefit Eligible Monday-Friday 8am-5pm and includes evening, weekend & holiday rotationsBilingual (English/spanish)Vision departmentThe Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands...
-
Patient Access Coordinator
2 months ago
Boston, United States East Boston Neighborhood Health Center Part time $19 - $24Patient Access Coordinator part time, non benefit eligible Bilingual Required: English/SpanishSchedule: Sat/Sun 12:00 am - 5:00 amEligible for differentials!As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and...
-
Patient Access Coordinator
3 weeks ago
Boston, United States East Boston Neighborhood Health Center Part time $19 - $24Patient Access Coordinator part time, non benefit eligible Bilingual Required: English/SpanishSchedule: Sat/Sun 12:00 am - 5:00 amEligible for differentials!As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and...
-
Patient Access Coordinator
1 month ago
Boston, United States East Boston Neighborhood Health Center Full time $19 - $24Patient Access Coordinator Full time, Benefit Eligible Monday - Friday 7:30 am - 4:30 pm. May include holidays, evenings and weekends.Bilingual: English/SpanishAs a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and...
-
Patient Access Coordinator
3 weeks ago
Boston, United States East Boston Neighborhood Health Center Full time $19 - $24Patient Access Coordinator Full time, Benefit Eligible Monday - Friday 7:30 am - 4:30 pm. May include holidays, evenings and weekends.Bilingual: English/SpanishAs a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and...
-
Coordinator Patient Access
3 weeks ago
Boston, United States East Boston Neighborhood Health Center Full time**Thank you for your interest in careers at EBNHC!**: Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
-
Coordinator Patient Access
2 months ago
Boston, United States East Boston Neighborhood Health Center Full time**Thank you for your interest in careers at EBNHC!**: Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
-
Coordinator Patient Access
2 weeks ago
Boston, United States NeighborHealth Full time**Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!**: Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...
-
Patient Access Coordinator
1 week ago
Boston, United States Tufts Medicine Full timeWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. **Hours**:16 hours per week; Saturday & Sunday from 3:30 PM to 12:00 AM. **Location**:Onsite at Tufts Medical Center in Boston, MA. **Requirements**:All Tufts Medicine holidays are required. Required virtual orientation on your first day, in-person...
-
Patient Access Coordinator
3 weeks ago
East Boston, United States Complete Staffing Solutions, Inc. Full timeJob DescriptionJob DescriptionEmergency/Radiology department is looking for a full time Patient Access Coordinator.Hours:Monday through Friday 4PM – 12ATemp to PermResponsibilities:Schedule, cancel, and/or reschedule patient appointmentsCheck-out appointments and create follow-up visitsAccurately collect, verify, and data enter demographic and insurance...
-
Access Coordinator
2 days ago
Boston, United States Brigham & Women's Hospital(BWH) Full time**Access Coordinator** - (3290452) **_ GENERAL SUMMARY/ OVERVIEW STATEMENT: _** Brigham and Women’s Hospital is committed to putting every patient first. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham Health. Our service will be distinguished by the delivery of high-quality and safe patient...
-
Patient Access Representative
4 weeks ago
Boston, United States East Boston Neighborhood Health Center Full timeDescription: As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner wile capturing accurate information in order to provide a superior customer experience. The Patient Access Representative will...
-
Patient Access Representative
7 days ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeDescription: As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner wile capturing accurate information in order to provide a superior customer experience. The Patient Access Representative will be...
-
Patient Access Representative
3 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
-
Patient Access Representative
2 months ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
-
Coordinator Patient Access Sechc
2 weeks ago
Boston, United States NeighborHealth Full time**Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!**: Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and...
-
Patient Access Representative
3 weeks ago
Boston, United States Complete Staffing Solutions Full timeJob DescriptionJob DescriptionPatient Access Representative Type: Temp- HireHours: M-F between the hours of 7:15am and 5:30pm (will not go over 40 HPW but need to be flexible within these hours)Responsibilities:Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.Act as a super user for scheduling,...
-
Senior Patient Access Representative
1 week ago
Boston, United States SouthCoast Health Full timeOverviewFind out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a...
-
Patient Access Lead
2 days ago
Boston, United States Shriners Children's Full timeCompany Overview: Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We are a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global...