Community Program Manager

2 weeks ago

Austin, United States SONAR Full time
Please note that this is an on-site position.

The impact you can have

As a Community Program Manager - Advocacy, you will join a team of Community professionals to help reward and recognize our top community contributors. As a representative of both the community and Sonar, you will help drive the direction of our products through community feedback and by amplifying the voices of our community members to ensure their needs are heard.

On a daily basis, you will focus on:
Program Strategy and Development
Design and refine a comprehensive community advocacy program that aligns with the organization's goals. Refine criteria for selecting advocates and maintaining membership in the program. Develop a roadmap for long-term engagement and retention

Onboarding and Management
Onboard new advocates, offering them clear guidelines and resources Maintain regular communication to ensure advocates feel supported and valued Address challenges and concerns promptly

Recognition and Rewards
Create a structured recognition system to celebrate advocate contributions Organize events, distribute badges, and provide other incentives to acknowledge their impact

Content Collaboration
Identify opportunities for advocates to collaborate with Sonar to co-create blogs, webinars, case studies, or other content. Encourage advocates to lead knowledge-sharing sessions and participate in community forums.

Community Engagement
Facilitate meaningful interactions between advocates and the broader community. Organize exclusive events to encourage networking and collaboration Support advocates in mentoring and guiding new members

Metrics and Reporting
Track program success through metrics like engagement level and growth Conduct surveys to understand advocate experiences and gather feedback Prepare reports outlining the impact of advocate contributions

Cross-Functional Collaboration
Work with the marketing, product, and customer success teams to align advocate activities with business goals. Share insights from the advocates to shape product roadmaps and marketing strategies. > The skills you will demonstrate
    • Bachelor's degree in Marketing, Communications, or a related field - or equivalent experience
    • 3-5 years experience in community management or program management, preferably involving advocacy programs
    • Passionate about community building and fostering advocates
    • Familiarity with gamification strategies and customer advocacy

Leadership and Organization
Lead and inspire advocates to actively contribute and feel recognized Organize and implement structured programs that provide long-term value

Communication
Communicate program objectives to advocates and internal stakeholders

Creativity and Problem-Solving
Engage advocates through innovative ideas and activities Address challenges with practical solutions to ensure a seamless program

Analytical Abilities
Analyze data to identify trends and areas of improvement Leverage insights to refine program strategies

Technical Skills
Familiarity with community management platforms and data analysis tools. Bonus points if familiar with Discourse and Common Room Proficiency with project management and office productivity software

  • Program Manager, Designer-in-residence Program

    2 weeks ago

    Austin, United States Austin Community College Full time

    Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a...

  • Program Manager, Global Communications

    2 weeks ago

    Austin, Pennsylvania, United States Avantor Sciences Full time

    The Opportunity:At Avantor, people are the most important part of our success because they drive our global performance. Thats why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantors communication vertical is a crucial part of this mix, enabling...

  • Global Marketing

    2 weeks ago

    Austin, United States NXP Semiconductor, Inc. Full time

    Are you ready to join a team of bright minds developing and executing marketing & communications strategies and play a critical role in driving efficiency, profitability, and overall performance? NXP's Global Marketing & Communications has experienced a strong period of growth as the direct result of increased efficiency and productivity. To continue this...

  • Program Manager, Digital Fashion Academy

    2 weeks ago

    Austin, United States Austin Community College Full time

    Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a...

  • Program Manager, Global Communications

    3 weeks ago

    Austin, United States Avantor Sciences Full time

    The Opportunity: At Avantor, people are the most important part of our success because they drive our global performance. Thats why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantors communication vertical is a crucial part of this mix, enabling...

  • Program Manager, Global Communications

    4 weeks ago

    Austin, United States Avantor Sciences Full time

    The Opportunity: At Avantor, people are the most important part of our success because they drive our global performance. Thats why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantors communication vertical is a crucial part of this mix, enabling...

  • Community Association Portfolio Manager

    2 weeks ago

    Austin, United States PioneerBeck Community Association Management Full time

    Job Summary: **Responsibilities**: - Oversee the day-to-day operations of assigned properties. - Ensure that all properties are well-maintained and in compliance with local regulations and company standards. - With guidance by and the direction from the respective Community Board of Directors, coordinate with vendors, contractors, and other service...

  • Public Information

    3 weeks ago

    Austin, United States City of Austin Full time

    Corporate Communications Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelors degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus si Program Manager, Information, Marketing, Program, Manager, Marketing Manager, Business Services

  • Community Manager

    2 weeks ago

    Austin, United States Zynga Full time

    **Careers Category**: Marketing & User Acquisition **Careers location**: Austin, TX, Bay Area, CA, Carlsbad, CA, Chicago, IL, Eugene, OR, Toronto, Canada **Connected Worker Type**: Connected **Requisition Id**: R_112148 **Position Overview**: As the Community Manager, you will be responsible for the ongoing operational management and development of the...

  • Community Manager

    4 weeks ago

    Austin, United States Mill Creek Residential Full time

    _*This community is located in Southwest Austin*_ The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards...

  • Community Manager

    3 weeks ago

    Austin, United States Related Full time

    **Responsibilities**: Related is seeking an experienced Community Manager to oversee the day-to-day operations of our affordable housing community, totaling 128 units, in Austin, TX. Responsibilities include: Are you looking for an opportunity to lead a team of talented property professionals? Are you looking to find more than just a job - rather a career...

  • Community Manager

    1 month ago

    Austin, Texas, United States Mill Creek Residential Full time

    Welcome to Mill Creek We're glad you're here At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.Studies have shown that women and people of color are less likely to apply to jobs unless they...

  • Community Manager

    4 weeks ago

    Austin, Texas, United States Mill Creek Residential Full time

    Welcome to Mill Creek We're glad you're here At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.Studies have shown that women and people of color are less likely to apply to jobs unless they...

  • Communications Manager

    2 months ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under general supervision of the Health Promotion and Chronic Disease Prevention (HPCDP) section director, this position provides oversight on developing and reviewing informational and educational products and materials, reviews various documents, web content, social media posts, and program resources. Collaborates and coordinates across...

  • Communications Manager

    4 weeks ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under general supervision of the Health Promotion and Chronic Disease Prevention (HPCDP) section director, this position provides oversight on developing and reviewing informational and educational products and materials, reviews various documents, web content, social media posts, and program resources. Collaborates and coordinates across...

  • Community Manager

    2 weeks ago

    Austin, United States Portico Property Management Full time

    Portico has a fabulous opportunity for an experienced **COMMUNITY MANAGER** for one of our apartment communities in the **Austin, TX** area! - 2-4 years of management experience in property management or business - Proven ability to manage community operations, maximize rental income and minimize expenses through control and planning - Strong leadership and...

  • IT Program Manager

    1 week ago

    Austin, United States Central Health Full time

    Overview: The IT Program Manager works closely with senior leadership to clearly define, analyze, design and then lead programs that align with new or existing strategies and is accountable for the program’s success. The IT Program Manager will be responsible for managing the scope, resources, schedule and budget for the overall program and providing...

  • Community Manager

    1 month ago

    Austin, Texas, United States Bell Partners Inc Full time

    We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.Bell Partners, national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners,...

  • Community Manager

    4 weeks ago

    Austin, Texas, United States Bell Partners Inc Full time

    We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.Bell Partners, national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners,...

  • Community Manager

    2 weeks ago

    Austin, Texas, United States Bryten Real Estate Partners Full time

    Role Overview:Bryten is thrilled to present an opportunity for a Community Manager role based in South Austin, Texas. We are dedicated to fostering an enriching and diverse environment, valuing inclusivity and offering a wide range of advantages and development opportunities. Join us in our mission of empowerment and involvement.Noteworthy Perks &...