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Senior Marketing Analyst
3 months ago
At Fingerhut, you will enter a culture that encourages team members to be bold and courageous. A culture that is zealous in pursuit of our mission to help our customers live a better financial life. In this culture, our team members find opportunities to stretch themselves, have a voice that is valued and is listened to have a sizeable impact on the business, work cross-functionally and collaboratively. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development.
As a Senior Marketing Analyst you will work on new customer acquisition communication plans and strategies to maximize response and optimize profitability, while keeping a customer-first mindset. You will demonstrate your ability to analyze the business and assist with creating marketing strategies that focus on both customer lifecycle and segmentation to drive incremental demand. Working cross-functionally with the Creative, Segmentation, Merchandising, Credit and Marketing teams, you will help design tests to answer business questions, and work with key partners to bring your strategies and personalized experiences to market.
This is not just another job; Fingerhut's mission is to help Americans live a better financial life by helping them establish, build, or rebuild their credit. You'll help the business hold itself accountable to deliver on our mission every day.
We empower each employee to put the customer first and our culture of ensuring all employees have an impact enables an entrepreneurial passion. No matter what stage of your career, you'll make an impact on business results and interface with key leaders. As we continue to invest in machine learning, data-driven modeling, CRM tools and innovation, the future is very exciting. Join us in our mission
This role is based out of our Eden Prairie, MN head office within our hybrid environment that has team members come into the office 3 days a week.
Duties and Responsibilities:
- Assist in developing strategy and maintaining marketing communication plans and calendars
- Act as key business owner and project manager for initiatives relating to improving overall engagement. These include efforts to improve customer experience on the website, drive integrated contact strategies with the print, digital, and other teams as assigned
- Propose, Design and Execute A/B tests. Communicate analysis and recommendations to business partners.
- Leverage SQL/SAS and/or Looker to pull data and analyze test results
- Partner with cross-functional teams (such as Credit, Compliance, Digital, Creative, etc)to align on strategy, develop and execute omnichannel marketing campaigns
- Develop KPI reports for marketing efforts and complete ad hoc analysis that lead to actionable insights to drive performance
- Other duties as assigned
- 3-5 years of experience in marketing related field
- Knowledge of and demonstrated experience using marketing metrics, KPIs and reporting
- Experience conducting analysis and making recommendations across multiple data sources
- Ability to successfully lead multiple projects, priorities and schedules simultaneously
- Basic SQL and/or SAS programming skills
- Experience with Excel including ability to use functions such as pivot tables, v-lookups, etc.
- A team player with initiative, work ethic, and ability to work independently
- A curious mind and a proactive nature with results-oriented mindset
- Amazing attention to detail in producing high quality work
About Fingerhut:
BLST Operating Company (Bluestem Brands) is a group of FinTech, and eCommerce Retail businesses (www.bluestem.com) led by our Fingerhut and Orchard Portfolios. This position falls under Fingerhut - a long-standing fintech company. Check out www.fingerhut.com to see who we are and what we do for our customers. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands.
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