Remote Entry-Level Customer Service Specialist

2 weeks ago


Gainesville, United States Contractor In Charge Full time

Unleash your potential and ignite your career as a full-time Remote Entry-Level Customer Service Specialist Join Contractor In Charge, the leading trades contractor company that empowers small business owners through top-notch financial guidance and bookkeeping support.

This position enjoys an enticing pay range of $17-$19/hour depending on experience. Our comprehensive benefits package includes affordable health benefits, an IRA retirement plan, PTO, paid holidays, and flexible work hours. Additionally, we invest in both formal and informal learning development opportunities. Here, we truly value your growth and well-being

Shifts: This position offers multiple shifts including standard hours and after-hours shifts (11pm -7am).

QUALIFICATIONS

  • High school diploma or equivalent
  • Typing proficiency of 50+ WPM along with good computer skills
  • Minimum of 1 year of call center experience with a high call volume
  • Average 90% or higher QA/KPI scores
  • Experience with CRM software
Preferred qualifications:
  • Experience in the home service industry, including HVAC, plumbing, and electrical


WHAT TO EXPECT

As an Entry-Level Customer Service Specialist, you are the embodiment of a dynamic learner, embracing change with flexibility while paying meticulous attention to detail. Your steadfast dependability shines through in your impeccable attendance record, offering a reliable foundation upon which our team can always count. You invest time and effort in honing your skills and expertise, fostering a drive that extends far into the future. Grounded in empathy, your interactions resonate with a genuine care for our clients' well-being.

Your communication skills nurture a collaborative work environment among peers, management, and customers alike. With exceptional listening skills, you expertly handle customer interactions, employing adept call control and de-escalation techniques. Your judicious decision-making reflects a prioritization of both client satisfaction and company objectives while ensuring tasks are tackled with efficiency. Moreover, your commitment to maintaining a reliable private internet connection underscores your dedication to uninterrupted service delivery. As you weave these attributes seamlessly, you contribute to both individual and collective success.

ABOUT THE COMPANY

Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards. Our staff has a high degree of experience in the electrical, plumbing, HVAC, and other home service industriesand offers their knowledge to help increase our client's understanding of their business performance. In the industry, we are known for our professionalism and knowledge of the scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and outand, we let them focus on that by doing the rest for them

Giving our clients this peace-of-mind requires that we have a skilled and reliable team of our own. In order to attract and retain the best, we offer competitive pay, flexible schedules, and remote work-from-home opportunities.

READY TO APPLY?

Seize this extraordinary opportunity to soar beyond the ordinary Our 3-minute mobile-friendly initial application awaits your heroic touch. Supercharge your career today and join us in empowering small businesses for a brighter tomorrow
  • Entry level

    1 week ago


    Gainesville, United States Away From Home Travels 2 Full time

    Join our team as an Itinerary Specialist and embark on a rewarding business opportunity under our esteemed host agency. We are seeking individuals who are energetic, self-motivated, and detail-oriented to work remotely. As an Itinerary Specialist working with our host agency, you will have the support and resources to thrive in the travel industry. Your role...


  • Gainesville, United States Gainesville Garage Full time

    Job DescriptionJob DescriptionGainesville Garage is currently hiring for a full-time Entry-Level Automotive Service Technician to perform maintenance and repairs on vehicles that come into our garage in the Gainesville, VA area. This auto mechanic position earns a competitive wage depending on experience.In addition to competitive pay and our culture that...


  • Gainesville, United States Gainesville Garage Full time

    Job DescriptionJob DescriptionGainesville Garage in Gainesville, VA is calling all aspiring automotive service technicians to apply to join our amazing team as a full-time Entry-Level Mechanic!WHY YOU SHOULD JOIN OUR TEAMWe are a trustworthy company that is professional and effective. We pay our Entry-Level Mechanics a competitive wage depending on...


  • Gainesville, United States PrideStaff Full time

    Customer Service SpecialistBe a part of a dynamic and energic team as a Customer Service Specialist. Bring your attention to detail and fantastic communication skills to aid in an important aspect of our client's overall experience.Compensation: $18-$20/HourLocation: Hybrid, on site in a Gainesville office 2 days a weekSchedule: Mon-Fri, 9AM-6PM (hybrid: 2...


  • Gainesville, United States Tidewater Consulting Full time

    Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team. The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs. The ideal candidate will have prior experience in the customer service or a related field, have great...


  • Gainesville, United States Tidewater Consulting Services Full time

    Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team. The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs. The ideal candidate will have prior experience in the customer service or a related field, have great...


  • Gainesville, United States Tidewater Consulting Full time

    Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team. The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs. The ideal candidate will have prior experience in the customer service or a related field, have great...


  • Gainesville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Data Entry Clerk

    1 week ago


    Gainesville, United States United Energy Solar Full time

    Job DescriptionJob DescriptionUnited Energy Solar is currently hiring for a full-time Data Entry Clerk to perform data entry tasks by logging customers' information using spreadsheets at our Gainesville, FL location. This business development position earns a competitive salary of $35,000/year.This is NOT a remote position and requires the applicant to...


  • Gainesville, United States Glassman & Zissimopulos Law Full time

    Job DescriptionJob DescriptionThe Data Entry Specialist at Glassman & Zissimopulos Law will be responsible for accurately and efficiently entering and maintaining client and case information into our legal database. This role will play a critical role in supporting our legal team and ensuring all data is accurately recorded and easily accessible for our...

  • data entry specialist

    7 hours ago


    Gainesville, United States Glassman & Zissimopulos Law Full time

    The Data Entry Specialist at Glassman & Zissimopulos Law will be responsible for accurately and efficiently entering and maintaining client and case information into our legal databaseThis role will play a critical role in supporting our legal team and ensuring all data is accurately recorded and easily accessible for our attorneysThe ideal candidate will...


  • Gainesville, United States Rollins Full time

    ** Part-time Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** PARTT020578 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Part-time Customer Service Specialists** are committed to this purpose. Our part-time...


  • Gainesville, United States TWC Full time

    Job DescriptionJob DescriptionWe believe in continual growth and learning in a culture that empowers your development. When you join our Management Program, you'll soon discover that every day is different because it is filled with new, exciting, rewarding and often unexpected opportunities.Responsibilities of a Management Trainee:Build organizational...


  • Gainesville, United States City Of Gainesville, FL Full time

    Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help...


  • Gainesville, United States University of Florida Health Full time

    **Customer Service Assistant | Billing & Accounts Receivables - Customer Service** **UF Health Physicians - Gainesville** Department: BAR - Customer Service ** Job Opening Summary** Holds primary responsibility for providing a variety of administrative and clerical support to the customer service department. The office representative completes data entry...


  • Gainesville, United States Meron Financial Agency Full time

    Job DescriptionJob DescriptionCompany Overview:Join Meron Financial Agency, a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a dynamic team of experts and a client-centric approach, we offer unparalleled opportunities for growth and success.Are you passionate and eager to make a meaningful impact on...

  • Customer Specialist

    2 days ago


    Gainesville, United States CarMax Full time

    6037 - Gainesville FL - 4185 N Main St, Gainesville, Florida, 32609 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...


  • Gainesville, United States Perma-Fix Environmental Services, Inc. Full time

    Job DescriptionJob DescriptionDescription:FUNCTION:Non-Exempt. This position is responsible for assisting the Support Services Manager as a liaison between Operations and Admin for outside sales. Coordinates with transportation group to define schedules for client pick-ups; conventional mail distribution, inbound and outbound. Communicates with clients,...

  • Customer Specialist

    2 days ago


    Gainesville, United States CarMax Full time

    6037 - Gainesville FL - 4185 N Main St, Gainesville, Florida, 32609 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...


  • Gainesville, United States Bankers Life Full time

    Entry Level Financial Representative - Insurance Sales Location: Gainesville, FL, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial...