Part-time Customer Service Specialist

1 week ago


Gainesville, United States Rollins Full time

** Part-time Customer Service Specialist**

**Job Category****:** Customer Service **Requisition Number****:** PARTT020578 Showing 1 location **Job Details**

**Description**

**At Orkin, our purpose is to help protect the world where we live, work, and play.**

Our **Part-time Customer Service Specialists** are committed to this purpose.

Our part-time **Customer Service Specialists** receive fully paid training and competitive wages. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to customers.

**The Successful Customer Service Specialist Will . . .**

* Contact customers to schedule and confirm service appointments

* Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate

* Schedule & communicate with Service Technicians to meet customer requirements

* Perform outbound calls to customers to follow-up on service received

* Perform outbound calls to customers regarding outstanding account balances

* Receive payments from past due customers

* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules

* Reschedule unserviced accounts within 24 hours

* Answer inbound customer service calls with an open, friendly greeting

* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs

* Use strong communication skills to communicate/empathize with customers

* Work well within a team

* Participate in quality assurance processes/programs/initiatives as requested

**We Offer**

* Competitive hourly pay

* Quality, comprehensive training programs

* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers

* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

* The Pest Management Industry is growing and is a recession resistant line of business

* Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA

**Requirements:**

We require the ability to pass a drug screen. Candidates must meet the job requirements and perform the following job duties with or without accommodations:

* Excellent written and oral communication skills

* Strong customer phone service background

* Ability to multi-task, be organized, efficient, accurate and accountable

* Strong work ethic and capacity to handle high work volume in a teamwork environment

**Skills**

**Required**

**Microsoft Office** *Advanced* **Problem Solving Ability** *Advanced* **Influencing Others** *Advanced* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**

**Required**

High School/GED or better.

**Experience**

**Required**

**2 years:** Customer service experience

**Preferred**

Scheduling experience in a service industry preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



  • Gainesville, United States Community Care Veterinary Specialist Full time

    ResponsibilitiesOur CSRs are the first touchpoint to client interactions and provide exceptional customer service during every step of a visit to CCVSThe CSR handles in person, email and telephone interaction, maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail servicesRespond quickly and...


  • Gainesville, United States Perma-Fix Environmental Services, Inc. Full time

    Job DescriptionJob DescriptionDescription:FUNCTION:Non-Exempt. This position is responsible for assisting the Support Services Manager as a liaison between Operations and Admin for outside sales. Coordinates with transportation group to define schedules for client pick-ups; conventional mail distribution, inbound and outbound. Communicates with clients,...


  • Gainesville, United States Community Care Veterinary Specialist Full time

    What if we could create a community of supportive veterinary professionals that collectively used their individual strengths to contribute to the care of all pets?  One where animal welfare is elevated by the supportive relationships between our local general practices and the best specialty care available? Our vision for a different kind of specialty...


  • Gainesville, United States Community Care Veterinary Specialist Full time

    Who are we? What if we could create a community of supportive veterinary professionals that collectively used their individual strengths to contribute to the care of all pets? One where animal welfare is elevated by the supportive relationships between our local general practices and the best specialty care available? Our vision for a different kind of...


  • Gainesville, United States Navy Federal Credit Union Full time

    / / / Job ID: 49324 **Member Service Representative (Part-Time) - Gainesville** **Location:** VA Gainesville **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** **YOUR LIFE'S MISSION: POSSIBLE** You have goals, dreams, hobbies and things youre passionate about. **Whats Important to You Is Important to Us** Were looking for...


  • Gainesville, United States Red Roof Full time

    ** Housekeeper - Part-Time** **Job Category****:** Inns - Hourly **Requisition Number****:** HOUSE02288 Showing 1 location **Job Details** **Description** Being one of our Housekeepers allows you work independently while still making our guests experiences incredible. The objective of cleaning isnt just to clean, but to create an environment full of...

  • Service Technician

    1 week ago


    Gainesville, United States Duct Doctor USA of Northern Virginia Full time

    Job DescriptionJob DescriptionDuct Doctor has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the workplace since 1985. We have the best equipment, the best procedure, and 26 years of experience to provide the best service.Based in Atlanta, Georgia, our company operations include seven...

  • Service Technician

    2 weeks ago


    Gainesville, United States Duct Doctor USA of Northern Virginia Full time

    Job DescriptionJob DescriptionDuct Doctor has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the workplace since 1985. We have the best equipment, the best procedure, and 26 years of experience to provide the best service.Based in Atlanta, Georgia, our company operations include seven...


  • Gainesville, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Medical Billing SpecialistLocation: Gainesville, FL – Onsite – Local candidates onlyPeriod: 05/10/2024 to 12/16/2024 - possibility of extensionHours/Week: 40 hours Rate: $23-$25/hour (Hours over 40 will be paid at Time and a Half)Contract Type: W-2Scope of Services:The Medical Billing Specialist is a pivotal...


  • Gainesville, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Medical Billing SpecialistLocation: Gainesville, FL – Onsite – Local candidates onlyPeriod: 05/10/2024 to 12/16/2024 - possibility of extensionHours/Week: 40 hours Rate: $23-$25/hour (Hours over 40 will be paid at Time and a Half)Contract Type: W-2Scope of Services:The Medical Billing Specialist is a pivotal...

  • Parts Counterperson

    2 weeks ago


    Gainesville, United States Parks of Gainesville Full time

    Job DescriptionJob DescriptionAbout UsSUMMARYSells parts to all customers, over the counter, through the shop, or on the phone.What We Offer:Opportunity for internal promotion and career growth with companyCompetitive pay plan401(k) retirement plan optionsFull benefits including voluntary short and long term disability, dental, health, vision,...


  • Gainesville, United States Chevron at Hunters Crossing Full time

    We are seeking cashiers and store clerks to provide excellent customer service at the long-standing, locally owned Chevron Hunter’s Crossing. Located in a safe portion of town on the corner of 43rd Street and 53rd Avenue. Current shift availability is for 2nd shift (3 p.m.11 p.m.). May include weekends and holidays. Approximately 8-20 hours per...

  • Billing Specialist

    3 days ago


    Gainesville, United States Forefront Dermatology Full time

    Overview: **Joining the Forefront Family** You’ll find Forefront’s culture much like an extended family. A nationwide range of practices forms our family tree. Providers maintain clinical autonomy, offering care as physicians and staff see fit—a local, small practice feel, with the roots and resources of a much larger organization. Best of both...

  • Data Architect

    1 week ago


    Gainesville, United States Exactech Full time

    Job DescriptionJob DescriptionDescriptionThe role of the Data Architect/Data Services Specialistis to expand the company's use of data as a strategic enabler of corporate goals and objectives. The Data Architect/Data Services Specialist will achieve this by strategically designing, developing, and implementing data models for enterprise-level and...

  • Data Architect

    2 days ago


    Gainesville, United States Exactech Full time

    Job DescriptionJob DescriptionDescriptionThe role of the Data Architect/Data Services Specialistis to expand the company's use of data as a strategic enabler of corporate goals and objectives. The Data Architect/Data Services Specialist will achieve this by strategically designing, developing, and implementing data models for enterprise-level and...

  • Walmart Retail Specialist

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Gainesville, United States Acosta Group Full time

    **Walmart Retail Specialist** **General Information** **Company:** PRE-US **Location:** GAINESVILLE, Texas, 76240 **Ref #:** 14321 **Function:** Merchandising **Employment Duration:** Part-time **Description and Requirements** As a Retail Specialist at Premium, you’ll ensure Premium’s client brands stand out at Walmart stores by driving product...


  • Gainesville, United States Brandon Construction, LLC Full time

    Job DescriptionJob DescriptionResult-driven Salesperson responsible for generating leads in for High Quality Custom Builds:Orange CountyMarion CountyAlachua CountyColumba CountyShadow Sales and Marketing Director who is based in Northeast FloridaAttend all Sales and Marketing Meetings with Operations ManagerPrep agendas for meetings/ Record ProcessesDrives...

  • SERVICE CLERK

    Found in: Careerbuilder One Red US C2 - 1 day ago


    Gainesville, FL 32601, USA, United States Ingles Markets, Incorporated Full time

    Location: Gainesville - Store 440: 3320 Thompson Bridge Rd. Gainesville GA 30501RequirementsIdeal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a plus.A...


  • Gainesville, United States Law Offices of Gary Martin Hays & Associates, P.C. Full time

    DescriptionOur law practice is seeking a full-time Legal Intake Specialist to join our team at our Gainesville, GA location! The right candidate should be friendly, energetic, and detail-oriented. You'll speak with prospective clients, empathize with them on the details of their cases, and manage new client onboarding and data entry. Legal experience is not...


  • Gainesville, United States WHP Full time

    Job DescriptionJob DescriptionSalary: $17/hour + bonusesAbout Us:Welcome to WHP! For over 20 years, we’ve been all about sparking excitement and building strong relationships through our marketing materials. We’re a friendly bunch who thrive on creativity, speed, and cost-effectiveness, always aiming to surpass expectations. Our supportive management and...